Shopify Response time apps 2025

Keeping ‑ Helpdesk for Gmail

$30-$48 / Month

8.2

3 Reviews

The customer support helpdesk that integrates with Gmail Show more

Keeping - Helpdesk for Gmail transforms your team's Gmail account into a comprehensive help desk tool, seamlessly integrating customer support functionalities directly into your inbox. Designed specifically for eCommerce teams of all sizes, this app allows you to manage support emails without the need for an external help desk solution. Support requests arriving in your shared inbox are automatically converted into support tickets, which can then be synced across your team for effective collaboration. Within Gmail, you can easily assign, discuss, and prioritize these tickets, ensuring streamlined and efficient customer support management. Additionally, Keeping enables you to view customer order information directly within Gmail, offering context for each interaction. With advanced reporting features, you can gain insights into response times, ticket volume, and agent performance, allowing you to continually optimize your support operations.

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Advanced reporting

Support ticketing

Gmail integration

Team sync

Order information

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Aunoa CRM and Support Agents

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Centralize all support interactions from different channels. Show more

Aunoa CRM and Support Agents app is designed to unify customer interactions across live chat, social media, and messaging platforms into a single centralized Inbox. This innovative tool enables businesses to manage and respond to all communications efficiently, ensuring that customers and prospects receive real-time and effective responses that can enhance their overall experience. By leveraging the app's conversation software, companies can significantly reduce response times, personalize customer interactions, and ultimately boost online sales. The app further simplifies support by allowing users to create, manage, prioritize, and organize support tickets directly from the Inbox, providing a comprehensive view of each interaction and customer timeline. Additionally, Aunoa CRM utilizes AI to automate repetitive tasks, freeing up time for teams to focus on more critical engagements. This streamlined approach not only enhances customer service quality but also keeps your team agile and customer-focused.

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Multi-channel integration

Real-time responses

Ticket management

Centralized inbox

Contact timeline

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SupportGPT - Email Support AI

AI-Powered Email Support for E-commerce Success Show more

SupportGPT - Email Support AI is an innovative app designed to enhance your customer service experience by seamlessly managing all incoming queries. Once integrated with your store, it leverages the power of GPT-4o to categorize and enable automated responses, effectively streamlining your workflow. Users can effortlessly review and send responses, with the added ability to customize them to align with their brand's voice and address a range of issues such as shipping, refunds, product details, and promotions. This tool not only improves response time but also boosts customer satisfaction by reducing workload and minimizing employee expenses. SupportGPT empowers you to prioritize impactful tickets, ensuring critical queries are addressed swiftly. Experience a significant enhancement in efficiency and customer interactions with this AI-driven solution.

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Automated responses

Reduced workload

Categorized tickets

Customizable replies

Improved response time

Pulse NPS, Surveys & Feedback

$19-$99 / Month

9

1 Reviews

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"Enhance customer experience with multichannel surveys and real-time feedback response." Show more

Pulse NPS, Surveys & Feedback is a comprehensive customer experience platform designed for businesses of all sizes, both online and offline. The app enables users to effortlessly create and deploy surveys across multiple channels, including websites, email, SMS, mobile apps, advertisements, and physical stores. It features advanced feedback reporting, allowing segmentation by channel, location, brand, and more, providing detailed insights into customer sentiments. Real-time alerts facilitate immediate responses to customer concerns, ensuring quick resolution of issues. With built-in Natural Language Processing (NLP), the app identifies critical customer issues, aiding in proactive management of feedback. Its user-friendly survey builder allows for customization to suit various platforms, enhancing the ability to gather relevant data. Overall, Pulse NPS empowers businesses to effectively manage and improve customer experiences across all interaction points.

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Advanced reporting

Survey builder

Multichannel surveys

Nlp analysis

Proactive feedback

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Mailswap : ASS Manager

$49.99-$149.99 / Month

(3.1/5)

2 Reviews

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Automatic management and response for your after-sales service Show more

Mailswap: ASS Manager is a powerful tool designed to streamline the after-sales service experience for e-merchants. This innovative app allows users to effortlessly create and organize customer files, utilizing in-depth statistics to enhance the performance of online stores. With advanced automation features, Mailswap ensures quick and personalized responses to every customer inquiry, significantly boosting customer satisfaction. The app's intuitive interface makes setup easy, requiring only a few clicks to get started. By reducing the time spent on repetitive customer support tasks, Mailswap enables businesses to focus on growth and efficiency. With the promise of responses within three hours, it revolutionizes customer support management and elevates service quality for businesses.

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Simple setup

Automatic responses

Customer file creation

Response statistics

Quick replies

Satisfaction tracking

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Nerissa

$30-$150 / Month

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Real-time order cancellation alerts Show more

Nerissa is an essential tool for merchants who aim to handle order cancellations with utmost efficiency. Designed to provide real-time notifications, the app ensures that you can promptly address any issues, thereby maintaining high levels of customer satisfaction. It streamlines order management processes, guaranteeing that no cancellation goes unnoticed. With Nerissa, you can swiftly adapt to changes, minimizing potential revenue loss and enhancing your store's operational effectiveness. Stay informed and gain control with instantaneous updates that keep you on top of every situation. The app seamlessly integrates with your existing store systems, offering a smooth and uninterrupted workflow. Real-time updates from Nerissa are your safeguard against revenue leaks, supporting a well-organized and profitable business environment.

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Seamless integration

Real-time notifications

Instant updates

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Userpulse: Micro surveys

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Get value from your visitors, poll customers and get insights Show more

UserPulse: Micro Surveys is a powerful tool designed to enhance your online shop by capturing valuable user feedback through engaging surveys and quick polls. The app offers various question types, including emojis, thumbs, scales, dropdowns, and open-ended responses, allowing you to tailor your surveys to fit your specific needs. Intelligent triggers enable you to deploy surveys based on user behaviors such as page visits, product views, collection browsing, exit intent, or specific time delays, ensuring you reach your audience at the optimal moment. With UserPulse, creating surveys is a swift process, taking only minutes, and allows for customization to highlight particular products or collections. The intuitive dashboard provides easy access to review and analyze responses, helping you make data-driven decisions to optimize your online presence. Ultimately, UserPulse empowers you to effortlessly engage with your users, understand their preferences, and harness traffic value effectively.

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On-site surveys

Quick polls

Various question types

Smart survey triggers

Easy survey creation

Product-specific surveys

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Meetanshi WhatsApp Chat

9.1

2 Reviews

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Allow shoppers to instantly contact you via WhatsApp.

Advanced customization

Adjustable button position

Custom messages

Instant communication

No contact saving

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Talon Email Automation

$7.95-$29.95 / Month

6.7

17 Reviews

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Schedule emails in response to customer actions. Show more

Talon Email Automation is designed to enhance customer engagement by sending personalized, simple-looking emails that feel genuine, avoiding the polished look of traditional marketing messages. The app allows users to tailor emails, scheduling them based on specific customer actions, such as purchases or sign-ups, to optimize response rates. With an easy-to-use interface, users can create unlimited rules and time-based triggers, sending reminders or follow-ups on a flexible schedule, like three days or one month post-action. This personalized approach ensures emails stand out in crowded inboxes, capturing attention with authenticity. Talon Email Automation simplifies the process, ensuring effective communication with customers by catering to their individual journey and preferences. Suitable for businesses seeking to improve customer interaction and conversion rates without complicated formatting or systems.

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Schedule emails

Personal-looking emails

Unlimited rules

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Bargain ‑ Make An Offer

9.1

4 Reviews

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Allow customers to submit offers and get a prompt response. Show more

Bargain ‑ Make an Offer is a dynamic app designed to empower customers and sellers through the art of negotiation. By incorporating a "Make an Offer" option in your product listings, customers can propose prices that suit their budgets, enhancing their shopping experience. As a seller, you can easily manage these proposals with the flexibility to accept, reject, or counter them, ensuring that you stay in control of the pricing process. With customizable settings, you can automate the decision-making process by setting your desired price preferences, streamlining negotiations. The app supports multiple languages and currencies, catering to a global audience and ensuring seamless communication. Additionally, you can tailor the app's appearance and messaging to match your brand's identity, making it a cohesive part of your sales strategy. Ultimately, Bargain ‑ Make an Offer increases the likelihood of closing deals by fostering an interactive and adaptable purchasing environment.

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Customize messaging

Submit offers

Prompt response

Negotiate rates

Set preferences

Complete deals

Install App

Contact Form by POWR

$3.21 / Month

(4.6/5)

726 Reviews

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Create custom forms with seamless integrations and advanced response management. Show more

Contact Form by POWR is a powerful tool designed to streamline form building and response management for various needs, from event registrations to customer inquiries. Its flexible form creation capabilities allow users to build unlimited forms featuring file uploads, conditional logic, multi-step layouts, and custom autoresponse messages. The app seamlessly integrates with PayPal, Mailchimp, Google Sheets, and Zapier, ensuring effortless synchronization of form responses and contact information. Users can efficiently manage responses through instant email alerts and a centralized dashboard, while security features such as Captcha and submission limits provide peace of mind. The app empowers workflows by allowing real-time syncing with Google Sheets, connecting with thousands of apps via Zapier, and facilitating payment processing through PayPal and Stripe. This robust solution is ideal for enhancing online engagement by tailoring forms to meet specific needs, ensuring a smooth and efficient data collection and management process.

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Autoresponder emails

Conditional logic

Seamless integrations

Response management

Custom form building

Multi-step layouts

Add to Site

AI Chatbot | Propane Chat

$15 / Month

9.1

25 Reviews

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"Custom AI Chatbot: Boost sales, reduce response times, integrate seamlessly with Wix." Show more

Propane Chat is an advanced AI Chatbot designed to enhance customer support and boost sales by resolving up to 70% of customer queries instantly. Within just five minutes of installation, this self-training chatbot immerses itself in your website's content, ensuring it can capably answer most customer questions with precise information from your organization. Integrated seamlessly into the Wix ecosystem, you can monitor all AI interactions in real-time and step in as needed. Customize your chatbot's responses with tools like 'Chat Corrections,' Training Documents, and Response Tunings for a personalized user experience. Propane Chat offers multilingual support and features a user-friendly widget that supports live chat and automated responses. With Propane Chat, elevate your customer service to offer unparalleled, round-the-clock assistance, allowing your team more freedom to focus on complex queries and strategic tasks.

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Seamless integration

Customizable responses

24/7 support

Real-time interaction

Self-training ai

Add to Site

PriceMole - Competitor Monitoring & Automated Repricing

9.1

4 Reviews

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Automate competitor price monitoring and maximize profits with dynamic repricing. Show more

PriceMole is a powerful eCommerce tool designed for competitor price monitoring and automated repricing. This app allows businesses to keep an eye on competitors' prices and stock levels, enabling users to respond efficiently with smart pricing strategies. By leveraging machine learning, PriceMole's SmartPrice feature analyzes costs, market price trends, and psychological pricing to recommend the most profitable prices, providing an average 20% profit boost compared to traditional pricing strategies. Additionally, PriceMole significantly enhances productivity by saving users 3-4 hours daily that they would otherwise spend manually checking competitors' sites. With PriceMole, businesses can streamline their pricing processes, reduce manual labor, and focus on maximizing profits with dynamic pricing strategies.

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Dynamic pricing

Competitor price monitoring

Automated repricing

Stock level tracking

Smart price strategies

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S: Estimated Delivery Date ETA

$6.99-$29.99 / Month

9.3

376 Reviews

Unlock Deals 20% off

Boost sales with ETA, estimated delivery time & shipping time Show more

Omega Estimated Delivery Date is a powerful app designed to enhance transparency and trust by providing customers with clear and precise delivery timelines. It lets online store owners showcase animated graphics of estimated shipping dates across various stages such as product pages, the cart, checkout, success page, and even order emails. By offering detailed information on dispatch, shipping, and delivery times, the app reduces customer support inquiries and fosters increased consumer trust and sales conversion rates. With the ability to customize delivery estimations based on shipping methods, zip codes, or countries, it caters to a wide range of logistic needs. Store owners can tailor the app to display estimated delivery dates for specific products, collections, or vendors while also accommodating cut-off times, holidays, and providing countdown timers for order deadlines. Omega Estimated Delivery Date also adapts to visitors' local time zones, ensuring customers receive accurate and relevant information regardless of their location.

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Countdown timer

Estimated delivery date

Holiday settings

Display timeline graphics

Animated shipping dates

Product/cart/checkout pages

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Track‑POD

8.2

1 Reviews

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Deliver in full & on time, every time. Show more

Track-POD is an innovative app designed for merchants looking to enhance their logistics and delivery operations. With its single-dashboard solution, it simplifies the automation of order imports and streamlines the optimization of multi-stop delivery routes. This app is especially beneficial for businesses aiming to boost their customer service and ensure on-time deliveries. Key features include unlimited drop optimization, allowing for efficient route planning, and a built-in QR and barcode scanner for easy inventory management. Track-POD also offers live tracking capabilities, providing customers with accurate Estimated Time of Arrival (ETA) updates. Additionally, the app supports custom electronic Proof of Delivery, integrating seamlessly with Cash on Delivery (COD) transactions to offer a comprehensive delivery management solution.

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Order import automation

Cash on delivery

Multi-stop route optimization

Live tracking eta

Electronic proof of delivery

Qr/barcode scanner

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Buunto – Date & Time Slot

$9.99-$24.99 / Month

9.2

194 Reviews

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In store pickup and local delivery date picker & time slot Show more

Buunto – Date & Time Slot is a powerful app designed to enhance your online store by allowing customers to select preferred delivery dates and time slots. It enables adding delivery surcharges for weekends and expedited shipping, offering flexible scheduling for pickups and deliveries while easily integrating with your Shopify workflow. With the capability to set order limits, lead times, and block holidays, this feature-rich solution keeps your operations organized and efficient. The app supports integration with Google Calendar, making management seamless and intuitive. Offering customization options on product or cart pages, it allows defining preparation and cut-off times, and limits orders per specified interval. Furthermore, specific schedules can be set for distinct products or collections, while customers can choose their preferred pickup locations. Supported by a dedicated team, Buunto ensures a tailored implementation to fit your store's unique needs, and developers will appreciate the robust API access.

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Multiple pickup locations

Customizable display options

Google calendar integration

Schedule store pickups

Holiday blocking

Api for developers

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CC Delivery Date & Time

$2.99-$4.99 / Month

9.1

18 Reviews

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Date and time on cart page for shipping & pick up store. Show more

CC Delivery Date & Time is a versatile application designed to enhance the delivery scheduling experience across various product types. It offers complete flexibility by allowing all labels to be customized, making it suitable for any language or user preference. The app accommodates complex delivery rules, such as products that have unique delivery constraints, like limited items or fresh produce, which may not have a displayed delivery date. Additionally, it provides specific settings for large items requiring later delivery dates. The app supports in-store pickup, enabling users to set detailed times, such as cut-off times for same-day pickup, which is especially useful for restaurants. Built on a lightweight proprietary calendar system, the app ensures efficient and reliable scheduling, catering to diverse business needs with its powerful capabilities.

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Language customization

In-store pickup

Custom delivery settings

Mandatory date/time

Cut-off time management

Proprietary calendar

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Delivery Date ‑ Date Picker D.

$2.99 / Month

(3.6/5)

4 Reviews

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Date picker and time slot picker. Delivery date picker & time. Show more

Delivery Date ‑ Date Picker D is a versatile tool designed to enhance your customers' shopping experience by allowing them to effortlessly select preferred dates and times. Ideal for both single date selection and professional click-and-collect services, this app provides flexibility with customizable delivery options. With easily defined available days, times, and delivery methods, you can offer a streamlined and user-friendly journey for your customers. This feature-rich date picker enables users to choose the right product and conveniently select specific time slots, accommodating various schedules. Additionally, it supports options for store pickups and local deliveries, ensuring that customers have a seamless and tailor-made shopping experience. Enhance your service offerings and cater to your customers' needs with Delivery Date ‑ Date Picker D.

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Date selection

Time slots

Store pickup

Local delivery

Define available days

Specify delivery times

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Delivery Date Pro

$7.99-$15.99 / Month

9.1

113 Reviews

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Delivery Date | Delivery Time | Cut-off Time | Food | Florist Show more

Delivery Date Pro is an essential tool for businesses looking to offer outstanding service flexibility through customizable delivery scheduling. With its intuitive interface, customers can easily choose their preferred delivery date and time, enhancing their overall shopping experience. The app's advanced calendar features enable businesses to block specific dates and times, ensuring a more manageable and efficient schedule. It also allows setting cut-off times for same-day delivery, helping manage daily order limits effectively. Businesses can establish day intervals to ensure smooth operations and avoid last-minute rushes, guaranteeing timely deliveries. Additionally, Delivery Date Pro offers seamless order tracking and exporting capabilities, making it simple to monitor delivery information in one consolidated space. With the facility to select delivery dates months in advance, businesses can efficiently plan and cater to future orders without hassle.

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Track orders

Schedule delivery

Calendar options

Block date/time

Cut-off time

Day intervals

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らくらく設定！配送日時指定

$9.8 / Month

8.2

2 Reviews

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Set delivery date & time with a simple operation! Show more

"らくらく設定！配送日時指定" is a user-friendly app designed to streamline the process of specifying delivery dates and times directly from the cart page. Developed by a Japanese creator, this app allows users to effortlessly manage delivery preferences by setting prohibition dates through both the weekly schedule and calendar view. With the capability to define both the shortest and longest delivery windows, users can customize delivery timelines to suit their convenience. The app also offers the flexibility of entering preferred delivery times through free text input, providing personalized timing options. Every feature of this app can be seamlessly adjusted with minimal effort, making it an ideal solution for businesses aiming to enhance their delivery scheduling process. Whether setting multiple delivery options or managing prohibited delivery dates, this app simplifies the entire process with precision and ease.

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Cart page integration

Weekly prohibited dates

Calendar-based restrictions

Custom delivery intervals

Freely set delivery times

Simple operation settings

Install App

Shopify Response time apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 3 Apps

Keeping ‑ Helpdesk for Gmail

Aunoa CRM and Support Agents

SupportGPT - Email Support AI

Pulse NPS, Surveys & Feedback

Mailswap : ASS Manager

Nerissa

Userpulse: Micro surveys

Meetanshi WhatsApp Chat

Talon Email Automation

Bargain ‑ Make An Offer

Contact Form by POWR

AI Chatbot | Propane Chat

PriceMole - Competitor Monitoring & Automated Repricing

S: Estimated Delivery Date ETA

Track‑POD

Buunto – Date & Time Slot

CC Delivery Date & Time

Delivery Date ‑ Date Picker D.

Delivery Date Pro

らくらく設定！配送日時指定