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Customer reviews: O:Request A Quote & Hide Price

Develop by Quote Snap

The Omega Request for Quote app helps Shopify merchants streamline custom pricing requests, bulk orders, and B2B sales. This review covers its features, pros, cons, and real user experiences to help you decide if it fits your store's needs.

Reviews (568)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "O:Request a Quote ‑ Hide Price" app. They praise its functionality for managing customer inquiries and hiding product prices efficiently. Users consistently appreciate the app’s ability to enhance their sales processes by allowing personalized quotes and interactions. The app's ease of use and seamless integration with platforms such as Shopify receive acclaim, as does its exceptional customer support.

Key Strengths

  • Remarkable customer support with quick response times and effective resolution of issues.
  • Easy installation and seamless integration with Shopify.
  • Highly customizable and user-friendly interface.
  • Effective for hiding prices and managing quote requests.
  • Enhancement of sales process and customer interaction through personalized quotes.

Common Concerns

  • Some users experience initial setup difficulties, particularly with advanced features.
  • Support availability can vary during off-peak hours for certain regions.
  • Intermittent technical issues, such as slow updates or errors, occasionally reported by users.
  • Documentation and instructions can sometimes lack clarity and require improvement.

Final Thoughts

The "O:Request a Quote ‑ Hide Price" app is well-received by its user base for its robust functionality and outstanding support. While a few technical and setup concerns exist, the overall efficiency in managing product prices and enhancing customer engagement makes it a valuable tool for merchants looking to provide tailored shopping experiences.

SMALL WONDER

Sep 16, 2024  on Shopify

Best customer service, Tracey fixed my problem very quickly. Can recommend.

Pharmacoo Wholesale

Sep 16, 2024  on Shopify

Assistance are professional and fast response!

Little London Studio

Sep 12, 2024  on Shopify

Great help 5/5

Vartan's Fine Jewelry

Sep 11, 2024  on Shopify

I was looking for a way to easily remove the "Buy it now" and "Add to Cart" button for certain items and add a "Request a Quote" button instead. O:Request a Quote ‑ Hide Price is easy to use and when I had a question, their support team was quick to respond and extremely helpful. Thank you again to April for all of your help and guidance. I highly recommend this app!

Sotitch

Sep 10, 2024  on Shopify

Nice app and great customer service!!!

GREENBOXSTRAW

Sep 09, 2024  on Shopify

Great service ! solve my issue very fast

AMS Medical Source

Sep 09, 2024  on Shopify

Customer support is the BEST! Fix issues FAST and go above and beyond to help. A++++++++

TruHemp

Sep 08, 2024  on Shopify

Great app - does exactly what we required and is super simple to set up. Plus, Niel was so quick and helpful for a minor issue we had around email notifications.

Oshora

Sep 08, 2024  on Shopify

Thank you, it's very helpful

Grace

Sep 07, 2024  on Shopify

Solved my problem in a very timely manner, warm and thoughtful

Mundo Bloke Store

Sep 04, 2024  on Shopify

Excelente app y soporte técnico, lo recomiendo !

Nineteen Atelier

Sep 03, 2024  on Shopify

They finished my request within 5 minutes!

Arocep

Sep 03, 2024  on Shopify

This app is perfect for providing RFQ and hide pricing features. Working with Amelia was a pleasure, she was fast and efficient. Would highly recommend using this app!

SEATONES

Sep 03, 2024  on Shopify

The app is good, the team are amazing, their support is quick and they always get the issue resolved!

ALL IN TRADINGS

Sep 02, 2024  on Shopify

best support! thanks for Amelia

AustralianSportSupplies

Sep 01, 2024  on Shopify

The customer support from Tracy was impeccable. Loads of customizable features, overall a great user experience so far.

The Hair Surgeon

Aug 28, 2024  on Shopify

Great app when it comes to hiding pricing and creating quote requests from customers. There are certain countries I am not able to sell my products to due to conflict of interests with certain distributors. With this app I was easily able to hand select certain countries so that way they were not able to see the price of the items nor check out. The settings make it very easy to do this, and only took a few minutes. I did have some questions so I reached out to customer support chat and Cam from request a quote helped answer some questions I had and even went into the backend of the app to make things easier for me. Highly recommend

Solterra Supply

Aug 28, 2024  on Shopify

Tracy did a phenominal job assisting me with questions. Love the design of the app. Great overall experience.

Microcopy Germany

Aug 28, 2024  on Shopify

amazing service + apps / 3 hours with service so nice help me al lot/ thank u

Eco Mart Mexico

Aug 27, 2024  on Shopify

Support of agents in configuration is very helpful, solved in the moment and followed up correctly, Tanya goes the extra mile! Thank you guys!

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