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Customer reviews: Q:Request a Quote & Hide Price

Develop by Shopify

The Omega Request for Quote app helps Shopify merchants streamline custom pricing requests, bulk orders, and B2B sales. This review covers its features, pros, cons, and real user experiences to help you decide if it fits your store's needs.

Reviews (638)

Overall rating
4.8

What Merchants Think

Overall, merchants are highly satisfied with the "O:Request a Quote ‑ Hide Price" app. They praise its functionality for managing customer inquiries and hiding product prices efficiently. Users consistently appreciate the app’s ability to enhance their sales processes by allowing personalized quotes and interactions. The app's ease of use and seamless integration with platforms such as Shopify receive acclaim, as does its exceptional customer support.

Key Strengths

  • Remarkable customer support with quick response times and effective resolution of issues.
  • Easy installation and seamless integration with Shopify.
  • Highly customizable and user-friendly interface.
  • Effective for hiding prices and managing quote requests.
  • Enhancement of sales process and customer interaction through personalized quotes.

Common Concerns

  • Some users experience initial setup difficulties, particularly with advanced features.
  • Support availability can vary during off-peak hours for certain regions.
  • Intermittent technical issues, such as slow updates or errors, occasionally reported by users.
  • Documentation and instructions can sometimes lack clarity and require improvement.

Final Thoughts

The "O:Request a Quote ‑ Hide Price" app is well-received by its user base for its robust functionality and outstanding support. While a few technical and setup concerns exist, the overall efficiency in managing product prices and enhancing customer engagement makes it a valuable tool for merchants looking to provide tailored shopping experiences.

MRI Safe Products by MRIaudio Inc.

Jun 26, 2025  on Shopify

The app performs great, and the customer service is exceptional. I was able to quickly resolve some theme customization issues through the chat support, which was both responsive and efficient. Overall, it's an excellent product backed by a fantastic team.

JR SERVICES QLD

Jun 25, 2025  on Shopify

I have just installed tonight and was able to ask questions in the chat box and had instant help! so far, so good! thank you :)

Total Ingredients

Jun 24, 2025  on Shopify

The T-Shirt Spot

Jun 20, 2025  on Shopify

Great customer support. Ben was very helpful and kind.

Kodiak Saunas

Jun 19, 2025  on Shopify

"Support was quick to resolve our app integration issue, and the development team promptly recommended an effective solution. Overall, very responsive and helpful.

Custom Tapes

Jun 18, 2025  on Shopify

Great Support. Very responsive and helpful

opesandco.com

Jun 13, 2025  on Shopify

Great service and quick replies for any inquires i had. 10/10 i recommend

Wecare Caraïbes

Jun 12, 2025  on Shopify

Amazing customer support. Thank you. Tracy was so helpful ! 5 stars

Good Vibe Digital

Jun 11, 2025  on Shopify

This quote app is very powerful! It covers almost all the needs related to quotes, from quote form development (you can also customize the fields), importing quote forms to different product pages, and confirming quote submission lists. Not only that, the customer service specialist Mabel is also very friendly and professional, and responds to questions very efficiently. It is a great consulting experience!

wp westermann products

Jun 11, 2025  on Shopify

I've been using this app for a while now, and the quote request feature works flawlessly! The support team is incredibly friendly and always quick to respond. Highly recommended!

IT Parts 123

Jun 10, 2025  on Shopify

Ben and the team did a remarkable job assisting me in making everything work for our store. They went above and beyond. They communicate so when and were friendly throughout.

VIRTUS ELECTRONICS

Jun 05, 2025  on Shopify

Nice support

The Scoin Shop

Jun 02, 2025  on Shopify

Lightning fast support, thank you Ben! This a very comprehensive product and perfect for my needs.

Jewelry by Olivia K

May 30, 2025  on Shopify

Amazing Customer Support. I was having issues where the "hiding the price" was working on the product page but not the collections page. Apparently, it's a known bug on Shopify's side. This team's tech support answered me in under 1 minute and helped me solve the issue immediately. The app is working perfectly now. Highly recommend.

Cobra.fr

May 30, 2025  on Shopify

Very good app for quotes, a little long to set up but top customer service

GastroHero

May 28, 2025  on Shopify

We've been using O:Request a Quote and couldn't be happier. The app works flawlessly—it's fast, reliable, and easy to configure to match our needs. But what truly makes it stand out is the exceptional support team. Every time we had a question or needed help, they responded almost immediately with helpful, detailed guidance.

Electrical Trading Group

May 26, 2025  on Shopify

Micromex

May 23, 2025  on Shopify

Awesome app and outstanding customer service! It's met all my needs and played a key role in helping my business grow. Highly recommended.

Will B Artist

May 23, 2025  on Shopify

Très bonne app et très bon support client que je recommande fortement !

Oyster Wellness

May 22, 2025  on Shopify

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