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Customer reviews: O:Request A Quote & Hide Price

Develop by Quote Snap

The Omega Request for Quote app helps Shopify merchants streamline custom pricing requests, bulk orders, and B2B sales. This review covers its features, pros, cons, and real user experiences to help you decide if it fits your store's needs.

Reviews (568)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "O:Request a Quote ‑ Hide Price" app. They praise its functionality for managing customer inquiries and hiding product prices efficiently. Users consistently appreciate the app’s ability to enhance their sales processes by allowing personalized quotes and interactions. The app's ease of use and seamless integration with platforms such as Shopify receive acclaim, as does its exceptional customer support.

Key Strengths

  • Remarkable customer support with quick response times and effective resolution of issues.
  • Easy installation and seamless integration with Shopify.
  • Highly customizable and user-friendly interface.
  • Effective for hiding prices and managing quote requests.
  • Enhancement of sales process and customer interaction through personalized quotes.

Common Concerns

  • Some users experience initial setup difficulties, particularly with advanced features.
  • Support availability can vary during off-peak hours for certain regions.
  • Intermittent technical issues, such as slow updates or errors, occasionally reported by users.
  • Documentation and instructions can sometimes lack clarity and require improvement.

Final Thoughts

The "O:Request a Quote ‑ Hide Price" app is well-received by its user base for its robust functionality and outstanding support. While a few technical and setup concerns exist, the overall efficiency in managing product prices and enhancing customer engagement makes it a valuable tool for merchants looking to provide tailored shopping experiences.

Rotsen

Aug 05, 2024  on Shopify

Muy buena para quitar el precio e los productos (en nuestro caso varia el precio final porque los productos son a medida) y poner consultar precio. El soporte muy rápido y eficaz

Cann-B

Aug 05, 2024  on Shopify

Omega team are quick to respond and have implemented my requests, which is just amazing. Great team behind the scenes and a great product. Omega team has the best customer service experience I have ever encountered. I have had to chat with their team many times while updating the apps for customization and they reply within 5 minutes and all questions/comments/requests completed quickly and easily. HIGHLY recommend.

Food Farm Hub

Jul 31, 2024  on Shopify

My Store

Jul 30, 2024  on Shopify

Great app, lovely customer service

DD-Scientific

Jul 30, 2024  on Shopify

Really helpful service, was prompt with getting the issue I had resolved

Il Duca

Jul 29, 2024  on Shopify

very useful for entering product requests. The support was super helpful in resolving my requests. 5 stars

stephanidescy

Jul 29, 2024  on Shopify

the assistants were very helpful

Totoniks

Jul 28, 2024  on Shopify

Brilliant little app....and really fast, flexible support. Does what it says on the tin! Cam from the Help Centre was especially helpful. Well done

Shoxtec Suspension

Jul 25, 2024  on Shopify

Very helpful staff

Hom3ly

Jul 24, 2024  on Shopify

Great app

Wing Hop Fung 永合豐

Jul 23, 2024  on Shopify

The support team is excellent, quick and efficient responses and solutions.

FORTFRIO USA

Jul 23, 2024  on Shopify

Support is very fast and responsive. They always listen and fix what you ask of them!

HogLights Australia

Jul 22, 2024  on Shopify

The app seems to perform very well (installed 30 minutes ago) and is doing what it's supposed to; however, the support is 5-star! Tracy walked me through the installation and configuration of the basics, answered all of my questions, and helped me verify the installation. I'm very impressed. Thank you.

Moona Smart

Jul 19, 2024  on Shopify

I love this app and its support team! Their features are very flexible and can help us solve problems immediately when we have them. I will be happy to use this app all the time.

Eden Stone

Jul 19, 2024  on Shopify

I'm a shopify beginner and the support from this app has been incredible. They showed me how to choose which products I wanted to have the add to quote function, and which ones I wanted to allow add to cart. So fast and easy, thank you!

Hankins Heartfelt Creations

Jul 13, 2024  on Shopify

Customer service was great with getting everything set up. Can't wait to start using it. I appreciate you Tyler.

Thermell Refrigeration

Jul 11, 2024  on Shopify

I received excellent customer support from Vincent during setup. Highly recommend their customer support. I'm in the process of checking out the app for Thermell, but so far, it seems to be a seamless solution for websites that operate on a request for quote basis! - Jill

Solutions M3

Jul 11, 2024  on Shopify

I really like this application. Simple to set up and use. Technical support is fast and efficient.

MREL Group of Companies Limited

Jul 09, 2024  on Shopify

The app does what it says it does. More importantly, we had an issue today that was resolved nearly immediately by live chat within the app. Our thanks again to Amelia of the Support Team.

Lochá

Jul 09, 2024  on Shopify

Really quick and good service

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