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Customer reviews: AI Request a Quote, Hide Price

Develop by Shopify

Reviews (151)

Overall rating
4.6

What Merchants Think

The overall feedback from merchants for "SB Request a Quote, Hide Price" is highly positive. Many users appreciate the app for its ease of use and effectiveness in allowing customers to request quotes and hide prices seamlessly. The support team, particularly members like Jay and Samta, receives frequent praise for their superb and proactive customer service. However, a few users have encountered issues related to design customization and functionality when hiding prices on certain Shopify themes.

Key Strengths

  • Highly efficient and responsive customer support.
  • Simplifies the process of requesting quotes and hiding prices for products or collections.
  • Ease of setup and user-friendly interface.
  • Flexibility in customizing solutions to meet unique business needs.
  • Effective in improving customer inquiry handling and lead qualification.

Common Concerns

  • Occasional issues with hiding prices, especially with specific Shopify theme interactions.
  • Desire for more customization options in the app's design elements.
  • Reports of frustrating experiences with support, though these are a minority.

Final Thoughts

SB Request a Quote, Hide Price is largely popular among its users for fulfilling its intended purpose effectively and is backed by a support team renowned for their timely and helpful assistance. While there are some minor areas for improvement, particularly in design customization and compatibility with all Shopify elements, the app remains a valuable tool for businesses seeking more flexible pricing and inquiry management solutions.

US Hardwood & Carpet Inc

Nov 26, 2025  on Shopify

NUAGE

Nov 24, 2025  on Shopify

Great app for managing quotes and custom product requests. I needed to add some translations in the app and a few CSS changes to match my store — Priyanka from support responded quickly and helped me get it sorted. Still waiting on the final update, but overall the support was professional and I feel confident using this app. Recommended!

Nouvelle Lighting

Nov 13, 2025  on Shopify

Service was quick and helpful!

The RFID Company

Nov 04, 2025  on Shopify

Amazing Customer Service through whatsapp. All working now. Very happy. Thanks again for your help Jay!

Akshita Rattha Fine Jewellery

Oct 17, 2025  on Shopify

Support Is very helpfull.

Bohl Crane Incorporated

Sep 25, 2025  on Shopify

Support is excellent. Reasonable set of features for the cost.

Heavy Automatics Pty Ltd

Sep 16, 2025  on Shopify

I’ve just started using the SB Request to Quote app from SetuBridge, and it’s already proving to be a valuable tool for our Shopify store. I ran into a small issue during the initial setup, but I reached out to the team and they resolved it quickly and professionally. Their support was responsive and helpful, and I’m really grateful for their assistance. Looking forward to seeing how the app continues to perform, highly recommend both the app and the SetuBridge team!

Florida Aluminum Systems

Sep 02, 2025  on Shopify

Is perfect, easy for use. The support is fast and resolve any issue at the moment.

CGV Pro Shop

Aug 12, 2025  on Shopify

The SB Request Quote app is excellent for B2B services and has worked perfectly for our needs. I recently encountered a translation issue, but the customer service team — especially Priyanka — was incredibly helpful. She understood the problem quickly and resolved it efficiently, making the whole process smooth and stress-free. I truly appreciate the prompt support and professionalism.

Fortmax

Aug 11, 2025  on Shopify

support was amazing! I needed to make changes specific to my site and they helped me all the way from the begining to the end! would highly recommend!

BOATSMART

Aug 08, 2025  on Shopify

Great customer service, setup issue resolved in less than an hour.

Mister Mann

Aug 06, 2025  on Shopify

App is working well. The team had to do some work in the back end when it wasn’t displaying on page 2 of the collection. Very happy and grateful. Well done!

kartograf.it

Aug 06, 2025  on Shopify

Absolutely amazing app — exactly what we needed for our store! The interface is clean, easy to use, and incredibly flexible. We were able to set up everything without hassle and customize it to match our workflow. The support team is outstanding: fast, helpful, and truly committed to solving problems. Special thanks to Jay, who went above and beyond to assist us. Highly recommended!

Strong Hand Tools

Aug 05, 2025  on Shopify

Great support team and quick response.

MedikoHub

Aug 05, 2025  on Shopify

Premium Partner

Jul 31, 2025  on Shopify

This is Amazing!!!! i am a total newbie, i don;t know how to setup anything, i just go to their support and the actually help me to set up the whole thing!!!! special thanks to Jay,really nice guy!!

Central Vic Aluminium

Jul 30, 2025  on Shopify

I recently started using this app, and have found it great! Although we are currently using the free version, we will need to upgrade soon. Best of all, the support team is incredibly responsive and has been quick to resolve any issues. This has made my overall experience even better. Highly recommend!

Cutting Edge Surface Prep

Jul 30, 2025  on Shopify

This is precisely the solution we were looking for, and it did not disappoint. What's more, I really appreciate the fact that this developer offers Whatsapp support. I had a very basic question, reached out over Whatsapp, and they set me right within three minutes. Stellar support. Great app. You will not be disappointed.

Apstone.com

Jul 30, 2025  on Shopify

i have a issue and they took care of it right away its a pleasure to use the app its simple EZ and to the point

Simona Materi

Jul 30, 2025  on Shopify

Fast and very helpful support. I will keep using it.

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