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Customer reviews: SB Request a Quote, Hide Price

Develop by SetuBridge

Reviews (128)

Overall rating
4.9

What Merchants Think

The overall feedback from merchants for "SB Request a Quote, Hide Price" is highly positive. Many users appreciate the app for its ease of use and effectiveness in allowing customers to request quotes and hide prices seamlessly. The support team, particularly members like Jay and Samta, receives frequent praise for their superb and proactive customer service. However, a few users have encountered issues related to design customization and functionality when hiding prices on certain Shopify themes.

Key Strengths

  • Highly efficient and responsive customer support.
  • Simplifies the process of requesting quotes and hiding prices for products or collections.
  • Ease of setup and user-friendly interface.
  • Flexibility in customizing solutions to meet unique business needs.
  • Effective in improving customer inquiry handling and lead qualification.

Common Concerns

  • Occasional issues with hiding prices, especially with specific Shopify theme interactions.
  • Desire for more customization options in the app's design elements.
  • Reports of frustrating experiences with support, though these are a minority.

Final Thoughts

SB Request a Quote, Hide Price is largely popular among its users for fulfilling its intended purpose effectively and is backed by a support team renowned for their timely and helpful assistance. While there are some minor areas for improvement, particularly in design customization and compatibility with all Shopify elements, the app remains a valuable tool for businesses seeking more flexible pricing and inquiry management solutions.

CGV Pro Shop

Aug 12, 2025  on Shopify

The SB Request Quote app is excellent for B2B services and has worked perfectly for our needs. I recently encountered a translation issue, but the customer service team — especially Priyanka — was incredibly helpful. She understood the problem quickly and resolved it efficiently, making the whole process smooth and stress-free. I truly appreciate the prompt support and professionalism.

Fortmax

Aug 11, 2025  on Shopify

support was amazing! I needed to make changes specific to my site and they helped me all the way from the begining to the end! would highly recommend!

Mister Mann

Aug 06, 2025  on Shopify

App is working well. The team had to do some work in the back end when it wasn’t displaying on page 2 of the collection. Very happy and grateful. Well done!

kartograf.it

Aug 06, 2025  on Shopify

Absolutely amazing app — exactly what we needed for our store! The interface is clean, easy to use, and incredibly flexible. We were able to set up everything without hassle and customize it to match our workflow. The support team is outstanding: fast, helpful, and truly committed to solving problems. Special thanks to Jay, who went above and beyond to assist us. Highly recommended!

Premium Partner

Jul 31, 2025  on Shopify

This is Amazing!!!! i am a total newbie, i don;t know how to setup anything, i just go to their support and the actually help me to set up the whole thing!!!! special thanks to Jay,really nice guy!!

Central Vic Aluminium

Jul 30, 2025  on Shopify

I recently started using this app, and have found it great! Although we are currently using the free version, we will need to upgrade soon. Best of all, the support team is incredibly responsive and has been quick to resolve any issues. This has made my overall experience even better. Highly recommend!

Cutting Edge Surface Prep

Jul 30, 2025  on Shopify

This is precisely the solution we were looking for, and it did not disappoint. What's more, I really appreciate the fact that this developer offers Whatsapp support. I had a very basic question, reached out over Whatsapp, and they set me right within three minutes. Stellar support. Great app. You will not be disappointed.

Apstone.com

Jul 30, 2025  on Shopify

i have a issue and they took care of it right away its a pleasure to use the app its simple EZ and to the point

AVGear.com

Jul 29, 2025  on Shopify

The app is straight forward and easy to grasp. Support was excellent in making a couple of adjustments for us. The one area we are still working on (and is more related to an issue with us than the app) is getting notifications through a group gmail account. Other than that, app is great.

Anern

Jul 29, 2025  on Shopify

It's fast, easy to use, and much more efficient compared to other apps we tried. Highly recommend this app.

The Ritchie Group - Aviation Part and Tool Sales

Jul 24, 2025  on Shopify

That app works well. I wish there were more customization available, but I see there are frequent updates, so it'll just take some time. I do not like that there are no free trials (Reason for 4 stars) Other competitor apps do offer free trials; especially when deciding which to use, it's a lot easier to have a free trial to see if the app will work with your website, without having to pay for it and request a refund if you do not like it. (At least when I first downloaded this app a few months ago, there was no option for free trials.) The customer service office is based in Asia. Because of this, reaching out to support during normal business hours in the United States will be nighttime where they are, and vice versa, not a complaint, but something to keep in mind. Support inquired about me leaving a review, and I told them I will; following that, I received 6+ emails requesting me to leave a quote and asking if I had received their emails. I understand that positive reviews help in sales, but 6 emails asking if I am receiving their other emails is a little extreme. I appreciate emails, but not that many. If you are on the fence about downloading this app, I would recommend it. I would enjoy more customizations here and there, such as some items being "Call for quote" while others are "Add to Quote (Email)". Also, for the RFQ Visibility, there are only two options: All Products and Manual Product. Having a third option of "Select All Except..." would be helpful for stores with large inventories where a majority are RFQ with some being just "Add to Cart".

ArithmeType

Jul 23, 2025  on Shopify

We've been using the Request for Quote app and are extremely impressed. It's fast, easy to use, and much more efficient compared to other apps we tried. Highly recommend this app if you're looking for a reliable solution for handling custom or bulk order inquiries! It makes obtaining quotes and conversions to draft orders really slick.

SolarCiricle

Jul 21, 2025  on Shopify

The support was great via live chat, I had a bunch of set up questions and they help me through it really quickly. I recommend this app!

HCBIOPHARM

Jul 17, 2025  on Shopify

SB Request a Quote is perfect for handling bulk and custom order inquiries. Easy to set up, works smoothly with our store, and the support team is very responsive. Highly recommend for B2B or flexible pricing needs!

DentalPro

Jun 24, 2025  on Shopify

Very easy to set up and use — exactly what we needed for our quote requests. The app is intuitive, flexible, and works perfectly with our store’s needs. Highly recommended!

Attiko Casa

Jun 13, 2025  on Shopify

Great Support and Easy to Use The Request a Quote app has been incredibly helpful for our store. Every time we need to make a change on the page, the support team responds quickly and assists right away. The app is easy to use and does exactly what we need. Highly recommend!

Sosna Gems

Jun 11, 2025  on Shopify

Excellent support and reliable functionality We are very satisfied with the app – it works exactly as expected. It's clear, reliable, and delivers everything it promises. What really stands out is the customer support, which is truly exceptional. Every issue we encountered during use was resolved immediately and with great professionalism. Thank you to the team for the excellent cooperation!

Foshan Building Supply

May 31, 2025  on Shopify

Perfect solution for handling customer quotes and inquiries! The plugin works flawlessly with our store.

Rigging Shoppe

May 17, 2025  on Shopify

I have never seen an app company work harder. I had some issues to get this going (mostly at our end) and they were extremely helpful.

SIX96 by Codeval

May 16, 2025  on Shopify

We’ve been working with them for several months due to various implementations we’ve needed, and the experience has been a complete success. All the objectives have been met, and whenever an issue arose, they resolved it quickly and efficiently. My congratulations to the development team.

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