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Recoup

Develop by AGUNA WELLNESS LTD

$1500-$500

/ Month
Free plan available

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About Recoup

Launched Nov 09, 2026

Categories

Support - Other

Built by AGUNA WELLNESS LTD

Address

Flat 6, Plot 084 C4 M/Odili River Park, Lugbe, Abuja, FC, 900107, NG

Website Privacy policy FAQ Document

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Description

Find refunds your support agents promised but never issued, checked against your store's orders.

Recoup reads the replies your support agents, AI or human, sent to customers and finds every refund, credit or discount they promised. It then checks each promise against your Shopify orders and lists the ones that do not match: refunds promised but never issued, refunds issued twice, wrong amounts and credits outside your policy. Each finding shows the agent's sentence and the order line it was checked against. Recoup is read-only. It never edits an order and never moves money.

Recoup reads the replies your support agents, AI or human, sent to customers and finds every refund, credit or discount they promised. It then checks each promise against your Shopify orders and lists the ones that do not match: refunds promised but never issued, refunds issued twice, wrong amounts and credits outside your policy. Each finding shows the agent's sentence and the order line it was checked against. Recoup is read-only. It never edits an order and never moves money. more
  • Find refunds an agent promised that never reached the customer
  • Catch refunds issued twice and amounts that differ from the promise
  • Flag credits and discounts given outside your refund policy
  • See the agent's exact words next to the order it was checked against
  • Read-only: Recoup never changes orders and never moves money

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