Taranker.Com Logo
ReConvert Upsell & Cross Sell! logo

Customer reviews: ReConvert Upsell & Cross Sell!

Develop by ReConvert 💵

ReConvert is a powerful Shopify app designed to maximize revenue through post-purchase upsells, cross-sells, and thank-you page customization. This review covers its features, pricing, and real user experiences to help merchants evaluate its potential for their stores.

Reviews (5,613)

Overall rating
4.9

What Merchants Think

Merchants generally appreciate "ReConvert Upsell & Cross Sell" for its functionality in enhancing sales through upsell and cross-sell features. Many users highlight the app's user-friendliness and efficiency in boosting Average Order Value (AOV). The customer support team frequently receives commendations for its prompt and helpful assistance, making the overall experience positive for most users.

Key Strengths

  • Outstanding customer support, particularly from team members Riya, Alex, and Shafta.
  • User-friendly interface and ease of setup for post-purchase processes.
  • Customizable features that allow for effectively tailored upsell opportunities.
  • Significant impact on increasing Average Order Value (AOV) for merchants.
  • Quick responsiveness and availability of knowledgeable support staff.

Common Concerns

  • Confusion and dissatisfaction with the app's pricing model and unexpected charges.
  • Technical difficulties with app setup and functionality for some users.
  • Lack of transparency and clarity in billing and usage fees.
  • Reports of the app not functioning or delivering promised outputs for some merchants.

Final Thoughts

Overall, "ReConvert Upsell & Cross Sell" is well-received by merchants who value enhancement in post-purchase sales and exceptional customer support. However, potential users should be cautious about the pricing structure and ensure they fully understand the billing details. The app provides a robust platform for boosting sales, with strong support to address issues, although some users encounter significant challenges.

Falkenwald GmbH

Jan 08, 2025  on Shopify

great service

Vitalcup

Jan 07, 2025  on Shopify

Harriet Ark

Jan 06, 2025  on Shopify

What a pathetic experience. This is so expensive and they just charge me 101 USD for 13 days even usage in this period was almost zero. I have just uninstall the app and never going to use it. when there is no transparency. Please stay from this app.

イチリンペット

Jan 06, 2025  on Shopify

サポートの「shafta」様がわかりやすい説明をしてくれたので、すごく満足です!使い方とかわからなくても、サポートが良い!

Ty-Art

Jan 06, 2025  on Shopify

Excellent assistance, I recommend hundred times !

Bear & Roo

Jan 05, 2025  on Shopify

I still have yet to get the app generating revenue as I feel some parts are confusing however whenever I’ve needed help or assistance the costumer service from shafta has always been amazing

Sk1ntro

Jan 03, 2025  on Shopify

Great app and customer service!

Cirkle Sverige

Jan 03, 2025  on Shopify

Great experience!

CLARK

Jan 02, 2025  on Shopify

Elena Nora

Jan 02, 2025  on Shopify

Ash you are very helpfull ! Thankyou for your services

myMayz

Dec 30, 2024  on Shopify

Nice and important app

Sakerplus

Dec 29, 2024  on Shopify

Alex provided outstanding support—thank you for your patience and expertise in resolving my issue so efficiently!

Hunt The West

Dec 28, 2024  on Shopify

Always quick to respond when I need help with the app!!

Tights & Toes

Dec 28, 2024  on Shopify

complete scammers. they take money from your store even though their app doesn't work "Riya" especially ignored me for weeks even though I told her the app is not working on my store. they said they would fix it and 1 week later I texted again they forgot, but they did not forget to charge me for 5-7 dollars because I had sales. "Shafta" is talking as if it was my fault and she only replies when they charge you some kind of money. Complete rip off. (The upsell app does not even show for my clients btw) total disappointment. DO NOT RECOMMEND

Miss Pomela Cosmética Natural

Dec 28, 2024  on Shopify

Alex has been extremely helpful. I'm a bit like a fish out of water to set these apps up, and he did it for me, no hassels. I wish all customer support were like this!

G Harmony Apparel

Dec 28, 2024  on Shopify

I just want to say that the customer service I received from Alex in setting up the App on my shopify store was amazing. He completed steps in 15 minutes that would have taken me days to set up. Its really a huge help as a small business owner to receive top notch assistance. One less thing I have to try and complete in my already long lists of things to do in my store. Thank you again Alex! You were wonderful and very understanding.

Home Crush

Dec 27, 2024  on Shopify

Very helpful and seemless set up

Beflax Linen

Dec 27, 2024  on Shopify

Alex from the support team was phenomenal! He was able to help us resolve the issue with non working funnel, he took patience and detailed approach with multiple testing to figure out where was the bug. he stayed for over 30min after his shift to make sure this gets resolved (a team of 3 people tried to resolve that in the past unsuccessfully - but Alex managed to do it all by himself). Very grateful and now fingers crossed I can make more sales in the last 3 days of this year :))) wish me luck!

Wooden Table Baking Company

Dec 27, 2024  on Shopify

Omas Cosmetics

Dec 26, 2024  on Shopify

Alex went above and beyond answering all my questions and was able to set the app up for me,

Scroll to Top