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Customer reviews: ReConvert Upsell & Cross Sell!

Develop by ReConvert 💵

Reviews (5,600)

Overall rating
4.9

What Merchants Think

Merchants generally appreciate "ReConvert Upsell & Cross Sell" for its functionality in enhancing sales through upsell and cross-sell features. Many users highlight the app's user-friendliness and efficiency in boosting Average Order Value (AOV). The customer support team frequently receives commendations for its prompt and helpful assistance, making the overall experience positive for most users.

Key Strengths

  • Outstanding customer support, particularly from team members Riya, Alex, and Shafta.
  • User-friendly interface and ease of setup for post-purchase processes.
  • Customizable features that allow for effectively tailored upsell opportunities.
  • Significant impact on increasing Average Order Value (AOV) for merchants.
  • Quick responsiveness and availability of knowledgeable support staff.

Common Concerns

  • Confusion and dissatisfaction with the app's pricing model and unexpected charges.
  • Technical difficulties with app setup and functionality for some users.
  • Lack of transparency and clarity in billing and usage fees.
  • Reports of the app not functioning or delivering promised outputs for some merchants.

Final Thoughts

Overall, "ReConvert Upsell & Cross Sell" is well-received by merchants who value enhancement in post-purchase sales and exceptional customer support. However, potential users should be cautious about the pricing structure and ensure they fully understand the billing details. The app provides a robust platform for boosting sales, with strong support to address issues, although some users encounter significant challenges.

CaravanMods.com.au

Jan 19, 2025  on Shopify

Ehrow Studios

Jan 19, 2025  on Shopify

Great service

Fourteen Berlin

Jan 18, 2025  on Shopify

Getting our first revenue was fast. App support is also very helpful and quick to respond whenever we have concerns. Thank you team Reconvert, especially, Saumya. This app is definitely recommended!

sahara

Jan 18, 2025  on Shopify

WhaThe a great upsell app for Shopify! Very user friendly

Kuno Waschmittel

Jan 18, 2025  on Shopify

Very fast and good help. :)

Ella Mae's Boutique

Jan 17, 2025  on Shopify

Already working within the first 2 days of using on my website! Customer service is also WONDERFUL! Really appreciate Shafta and all of her help!

Nordisk Renhet

Jan 17, 2025  on Shopify

Shafta has been an incredible help, aiding in navigating the flow builder and essentially saving me a lot of time. Highly recommend to everyone!!

Bariq

Jan 17, 2025  on Shopify

Thank you for your wonderful work

Locally Hated Merch

Jan 16, 2025  on Shopify

I was given such grief help and response so fast and I wasn't even asking for the help I was trying to figure something out and all of a sudden a little box popped up in the corner and the lady helped me so well I am very happy thank you very very much

Aurela Vault

Jan 16, 2025  on Shopify

great customer support

Zigleys

Jan 16, 2025  on Shopify

the support team was amazing, quick to respond, and incredibly helpful. highly recommend. looking forward to seeing results from the app but the support alone makes this a great experience

Tirachinas.Shop

Jan 15, 2025  on Shopify

Muy buena atención por parte de Saumya.

Frysha

Jan 14, 2025  on Shopify

I recently installed the ReConvert app on my Shopify store, and I was extremely impressed with the support I received from Alex. He guided me through the entire setup process and ensured everything was configured perfectly for my store. Although I haven’t seen results yet since I just started using the app today, I’m very happy with the excellent support and availability Alex provided, which made the onboarding experience smooth and stress-free. I’ll be sure to return and share my feedback on the app’s performance once I start seeing results. Thank you!

DÜHA

Jan 14, 2025  on Shopify

I have come across different questions as I began using this app and was reluctant to use the LIVE Support due to previous experiences with other apps and companies, but the team here has been incredibly helpful in solving and troubleshooting issues. Had our first upsell within days of setting it up, and that was without knowing anything. Highly recommend it!

Lumi Notes

Jan 14, 2025  on Shopify

Jordan helped me out pretty fast. Good customer service.

AHAVA USA

Jan 14, 2025  on Shopify

Thank you, Alex for assisting me with the issue.

Blue Ridge Whispers

Jan 14, 2025  on Shopify

Support is great!

R.a. Boutique

Jan 13, 2025  on Shopify

Supporto immediato e app fantastica, procederò con il piano annuale a breve. Grazie

VIVAIA Korea

Jan 13, 2025  on Shopify

good service and experience

Castleson.de

Jan 12, 2025  on Shopify

Ik ben goed geholpen door Ashley! Zeer snelle reactie. :)

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