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Customer reviews: Xero & QuickBooks Smart Sync

Develop by MicroAngel

Reviews (76)

Overall rating
4.9

What Merchants Think

The "Xero & QuickBooks Smart Sync" app has gained positive feedback from users, who appreciate its functionality and efficiency in syncing and reconciling data between Xero and Shopify. Customers highlight the app's ease of use, reliability, and the exceptional support team, making it a go-to solution for simplifying their financial processes.

Key Strengths

  • Efficient sync and reconciliation of orders and payments.
  • User-friendly setup with extensive configuration options.
  • Time-saving automation for invoicing and reconciliation tasks.
  • Responsive and helpful customer support, especially noted for team members like Neo.
  • Unique features such as country-specific VAT mapping, beneficial for EU merchants.
  • Reliable problem-solving with speedy issue resolution.

Common Concerns

  • Occasional waiting time for obtaining support, though the quality of support is well-praised once received.
  • Minor issues with mapping that require support intervention, albeit resolved quickly.

Final Thoughts

Overall, the "Xero & QuickBooks Smart Sync" app receives strong endorsements from its users. While there are occasional delays in support response, the app's robust functionality, ease of use, and the highly regarded support team make it an invaluable tool for businesses seeking efficient integration between Xero and Shopify.

AUTOID

Dec 17, 2024  on Shopify

Helpline is super helpful and pro-active

Hydro Underwater Hockey

Oct 20, 2024  on Shopify

Love this app - what a time saver! - Really simple to set up and great support from the team

On Her Desk

Oct 19, 2024  on Shopify

Neo from the support team was really helpful through back and forth in working through some issues we were experiencing in the way our orders were showing up as invoices in Xero

Grace & Maggie

Sep 04, 2024  on Shopify

The app is very useful, and the chat support team responds to our queries promptly. I would definitely recommend it.

Stickers4

Sep 03, 2024  on Shopify

Neo was really helpful in sorting out a problem with the mappings on one of our two accounts. I recommend using the chat facility to get a faster response if you have any issues.

NatureSpy

Aug 29, 2024  on Shopify

Great, just works well. We've been through lots of different connections and syncs over the years and this one has been by far the easiest and fuss-free.

Naked Tan

Aug 08, 2024  on Shopify

This app is easy and the support is excellent!

Zero Co Australia

Jul 28, 2024  on Shopify

Accounts team are always helpful and provide great customer service.

Moby's Seafood

Jul 22, 2024  on Shopify

Thanks to their customer-centric approach, teaming up with them was great. Thank you Neo and Eric.

Fighting Graves

Jul 05, 2024  on Shopify

This app saves me a lot of time by automatically creating Xero invoices for my monthly Shopify & Paypal Xero bank reconciliations. Simple to set up but also really configurable. Hard to fault. And any issues are almost immediately resolved by the support team.

Tiny Hearts

Apr 18, 2024  on Shopify

It has been great! Reconciles everything so quickly and with ease, great customer service too.

Little & Luxe Gifts

Apr 03, 2024  on Shopify

Very good app if you have lots of reconciliations to do, easy to use. If from some reason something goes wrong, which happens rarely, there is a help line with a speedy reply.

ella & sunday

Apr 02, 2024  on Shopify

I have converted from Quickbooks to Xero recently and was looking for a new Shopify Integration app. The Reconcile.ly team have been really helpful with any mapping issues.

Nimble Fingers

Mar 21, 2024  on Shopify

A really good app with great support!

Sealant Wholesale

Mar 10, 2024  on Shopify

Reconcile.ly has really good team they give their best to sort the issues promptly.

Newton Espresso

Jan 17, 2024  on Shopify

Reconcile.ly has made reconciling payments in Xero much easier! New features are making ecommerce accounting so much faster, easier, and automated.

Peggy Press Co

Jan 05, 2024  on Shopify

Amazing product and service! Tried a few Xero and Shopify sync apps and this one was by far the best, saved me hours. I needed assistance backdating payouts and Neo was so helpful - made everything a breeze:)

Hadeco.co.za

Jul 03, 2023  on Shopify

This app does it all. There is no other Shopify to Xero app that does what reconcilely does. Their support team goes above and beyond to make sure they get you what you need. The app functionality is flawless and so easy to understand. Thank you Reconcilely for making my life so much easier. I highly recommened this app!

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