What Merchants Think

The "Xero & QuickBooks Smart Sync" app has gained positive feedback from users, who appreciate its functionality and efficiency in syncing and reconciling data between Xero and Shopify. Customers highlight the app's ease of use, reliability, and the exceptional support team, making it a go-to solution for simplifying their financial processes.

Key Strengths

• Efficient sync and reconciliation of orders and payments.
• User-friendly setup with extensive configuration options.
• Time-saving automation for invoicing and reconciliation tasks.
• Responsive and helpful customer support, especially noted for team members like Neo.
• Unique features such as country-specific VAT mapping, beneficial for EU merchants.
• Reliable problem-solving with speedy issue resolution.

Common Concerns

• Occasional waiting time for obtaining support, though the quality of support is well-praised once received.
• Minor issues with mapping that require support intervention, albeit resolved quickly.

Final Thoughts

Overall, the "Xero & QuickBooks Smart Sync" app receives strong endorsements from its users. While there are occasional delays in support response, the app's robust functionality, ease of use, and the highly regarded support team make it an invaluable tool for businesses seeking efficient integration between Xero and Shopify.