Reviews: Xero & QuickBooks Smart Sync

Customer reviews: Xero & QuickBooks Smart Sync

Reviews (77)

Overall rating

4.9

5

19
4

1
3
2
1

What Merchants Think

The "Xero & QuickBooks Smart Sync" app has gained positive feedback from users, who appreciate its functionality and efficiency in syncing and reconciling data between Xero and Shopify. Customers highlight the app's ease of use, reliability, and the exceptional support team, making it a go-to solution for simplifying their financial processes.

Key Strengths

Efficient sync and reconciliation of orders and payments.
User-friendly setup with extensive configuration options.
Time-saving automation for invoicing and reconciliation tasks.
Responsive and helpful customer support, especially noted for team members like Neo.
Unique features such as country-specific VAT mapping, beneficial for EU merchants.
Reliable problem-solving with speedy issue resolution.

Common Concerns

Occasional waiting time for obtaining support, though the quality of support is well-praised once received.
Minor issues with mapping that require support intervention, albeit resolved quickly.

Final Thoughts

Overall, the "Xero & QuickBooks Smart Sync" app receives strong endorsements from its users. While there are occasional delays in support response, the app's robust functionality, ease of use, and the highly regarded support team make it an invaluable tool for businesses seeking efficient integration between Xero and Shopify.

StickeredUp4LeMans

Mar 20, 2025 on Shopify

I would recommend this app, which works perfectly most of the time. There is an online Chat helpline if you have any problems and the team are pretty quick to respond.

On Her Desk

Oct 19, 2024 on Shopify

Neo from the support team was really helpful through back and forth in working through some issues we were experiencing in the way our orders were showing up as invoices in Xero

Grace & Maggie

Sep 04, 2024 on Shopify

The app is very useful, and the chat support team responds to our queries promptly. I would definitely recommend it.

Stickers4

Sep 03, 2024 on Shopify

Neo was really helpful in sorting out a problem with the mappings on one of our two accounts. I recommend using the chat facility to get a faster response if you have any issues.

NatureSpy

Aug 29, 2024 on Shopify

Great, just works well. We've been through lots of different connections and syncs over the years and this one has been by far the easiest and fuss-free.

Fighting Graves

Jul 05, 2024 on Shopify

This app saves me a lot of time by automatically creating Xero invoices for my monthly Shopify & Paypal Xero bank reconciliations. Simple to set up but also really configurable. Hard to fault. And any issues are almost immediately resolved by the support team.

Little & Luxe Gifts

Apr 03, 2024 on Shopify

Very good app if you have lots of reconciliations to do, easy to use. If from some reason something goes wrong, which happens rarely, there is a help line with a speedy reply.

ella & sunday

Apr 02, 2024 on Shopify

I have converted from Quickbooks to Xero recently and was looking for a new Shopify Integration app. The Reconcile.ly team have been really helpful with any mapping issues.

Luli Fama EU

Feb 22, 2024 on Shopify

Works great, great help in syncing orders and payments (for paypal and other payments) to xero. Especially the country mapping option is ideal for EU merchants having to deal with every different VAT rate. Support might take some time to get, but is top notch once received.

Newton Espresso

Jan 17, 2024 on Shopify

Reconcile.ly has made reconciling payments in Xero much easier! New features are making ecommerce accounting so much faster, easier, and automated.

Peggy Press Co

Jan 05, 2024 on Shopify

Amazing product and service! Tried a few Xero and Shopify sync apps and this one was by far the best, saved me hours. I needed assistance backdating payouts and Neo was so helpful - made everything a breeze:)

Hadeco.co.za

Jul 03, 2023 on Shopify

This app does it all. There is no other Shopify to Xero app that does what reconcilely does. Their support team goes above and beyond to make sure they get you what you need. The app functionality is flawless and so easy to understand. Thank you Reconcilely for making my life so much easier. I highly recommened this app!