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Customer reviews: SP Sales Pop up Conversion Pro

Develop by Care Cart

Reviews (4,628)

Overall rating
4.8

What Merchants Think

Overall, merchants have a positive impression of the "SP Sales Pop up Conversion Pro" app. Many users commend its ease of use and helpful features aimed at increasing conversions and enhancing the shopping experience. The standout element, as mentioned by numerous reviewers, is the exceptional customer support provided by the team, including representatives named Arya, Luis, Alice, and Betty, who are frequently praised for their responsiveness and professionalism. Despite a few concerns about pricing clarity and occasional technical glitches, the app is generally well-received and recommended for boosting sales.

Key Strengths

  • Exceptional customer support, often resolving issues promptly and with professionalism.
  • User-friendly interface offering effective conversion-enhancing features.
  • Customizable options and quick setup assistance.
  • 24/7 Availability of support staff.
  • Positive impact on sales and customer trust-building.

Common Concerns

  • Pricing issues, particularly with unexpected charges on free plans.
  • Occasional technical glitches or delays in syncing with Shopify orders.
  • Some confusion during initial setup, although usually resolved with support assistance.
  • Desire for additional customization options, such as CSS styling for pop-ups.

Final Thoughts

"SP Sales Pop up Conversion Pro" is a valuable tool for merchants seeking to improve their sales funnels on Shopify. While there are some areas for improvement, particularly regarding transparency in pricing and technical stability, the app’s robust customer service and effective features make it a recommended choice for many users.

KIRIOS

Sep 19, 2024  on Shopify

My Store

Sep 18, 2024  on Shopify

The app works perfect and its very easy to use to attract new customers and engage with them

BestAussieShop

Sep 17, 2024  on Shopify

App is easy to use and enhances sales. Friendly and helpful live chat service - resolved my question promptly.

Mûzâ paris

Sep 14, 2024  on Shopify

service chat Luis tres reactive parfait

La Beaumonde

Sep 08, 2024  on Shopify

Great help from Kate. She gave me a warm welcome and helped me set up everything! Wonderful!

Simple Living Australia

Sep 04, 2024  on Shopify

AMAZING SUPPORT!!!

Organicook

Sep 04, 2024  on Shopify

Great support. Fast and efficient and we use this app on our other store as well. Well worth it!

Supplier Aussie

Sep 03, 2024  on Shopify

I had a problem with a popup. It showed just on mobile. Their support service solved my problem in less than 5 min. Great support service and an amazing app

zimohub

Sep 02, 2024  on Shopify

i got really the best support Luis thank you so much

AustraliaLuxeCollection

Sep 02, 2024  on Shopify

GLAM céleste

Sep 01, 2024  on Shopify

Dg Shoppers

Aug 31, 2024  on Shopify

Buena atención.

A Creative Hart

Aug 31, 2024  on Shopify

Great App. Easy to install and support is excellent. Recommend!

DORSYA

Aug 30, 2024  on Shopify

Friendly customer service and I like the app

24K9

Aug 30, 2024  on Shopify

Excellent service, offering live support to ensure your needs are met. Thank you team!

KHASOAAM

Aug 28, 2024  on Shopify

team was very responsive, fun to talk with, and very helpful

Kuchijewels Pk

Aug 28, 2024  on Shopify

very helpfull and quick support thank you :)

Naia Boutique

Aug 27, 2024  on Shopify

Sales Pop is a fantastic app! It's incredibly easy to use, making it simple to boost sales and increase conversions on our site. The customer support is amazing—quick to respond and always helpful. Highly recommend it to anyone looking to enhance their online store!

plusbellas

Aug 27, 2024  on Shopify

Perfect CS Service. Definitely very helpful

jassythshirt

Aug 25, 2024  on Shopify

虽然它们还有些不足,但是他们后端的客服人员的态度非常积极,这让我很满意

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