Resend ‑ Repurchase Reminders

Develop by Shopify

$4.95-$7.95

/ Month

7 Days Free Trial

Automated repurchasing prompts. Send repurchase reminders.

Automated scheduling

Unlimited reminder emails

Custom message prompts

Conditional reminders

Birthday resends

About Resend ‑ Repurchase Reminders

Launched May 25, 2023

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

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Description

Send repurchase reminders for orders and products. Increase customer engagement and retention.

Automate retention techniques by prompting previous customers to repurchase previously purchased products. Send reminders based on conditions. Get out in front of customers to re-engage with them and prompt repurchasing on any automated schedule. From refilling coffee canisters to laundry detergent and everything in between. Before customers sign up for subscriptions, they purchase between 2 to 3 times. Resend helps create additional funnels for customer retention through repurchase prompts.

Unlimited order or product reminder emails - Re-engage with customers.
Custom message prompts - Customizable email with order and product details.
Automated scheduling - Re-engage with customers when you decide.
Send reminders based on conditions - Use product tags, order tags, etc.
Birthday Resends - Add birthday inputs to your site for a yearly reminder.

Pros

Automates retention techniques, saving time and effort.
Prompts previous customers to repurchase previously bought products, enhancing customer retention.
Allows for customized email messages with order and product details for a personalized touch.
Provides unlimited order or product reminder emails to re-engage customers effectively.
Offers automated scheduling for repurchase reminders, giving flexibility and control to the user.
Enables setting reminders based on various conditions, such as product tags and order tags.
Includes a unique feature for sending birthday reminders, adding a personal engagement opportunity.

Cons

May potentially lead to email fatigue for customers receiving too many reminders.
Effectiveness relies on accurate data entry and maintenance for product and order tagging.
Initial setup might be complex for users unfamiliar with automated scheduling systems.
Customization might require learning curve or support, especially for non-technical users.

Top Helpful Reviews

TimeClockExperts.com

May 27, 2025 on Shopify

We installed this reorder-reminder app hoping to streamline our repeat-purchase emails, but testing was inconsistent, the APP delivered 2 reorder notifications for the first 2 test orders placed, but failed to deliver reorder reminders for the 3rd test order placed. The onboarding process was entirely self-serve—you’re left to configure and even write custom code on your own. Although support replied promptly via email, they provided no hands-on assistance, leaving all troubleshooting entirely up to the user. After giving it 100% effort and carefully following every step, the core feature simply didn’t work. We’ve cancelled our subscription and confirmed we won’t be billed beyond the trial. Here are the features we discussed which were confirmed by customer support of this APP: 1. The “Reorder” link redirects customers to the home page rather than the specific product page (customer support suggested we modify the code ourselves to point it to the product page). 2. A single reorder reminder is sent at your specified interval after the original order is placed. That interval is the same for all items and no subsequent reminders will be sent ever. 3. Reminders are only triggered by new orders; you cannot schedule reminders for orders placed prior to installing and configuring the app. *This review is based solely on our experience, your experience may be entirely different based on your needs/requirements and the resources you may have or are willing to invest into making someone else's APP work.

Resend ‑ Repurchase Reminders

About Resend ‑ Repurchase Reminders

Built by Shopify

Related Categories

Zotasell: AI Upsell & Bundles

Description

Send repurchase reminders for orders and products. Increase customer engagement and retention.

Pros

Cons

Top Helpful Reviews

TimeClockExperts.com

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