WOW, blown away by this app's features, but this review is mostly for the Rebuy launch team members I worked with, Monica Neal and developer Katie Schultz. They really gave us a cart that looks and acts 20x more expensive than they charged me. For all store owners, I HIGHLY recommend getting the app and then doing the "Rebuy Launch program". They don't push the Launch program very hard, so ask about it. This will really help you go from 0 to 1 and get a converting smartcart quite quickly. Its a super high ROI investment, just make surea you take some time to form your opinion on all the features you want and write a killer brief, and the Rebuy Launch team will take it from there. THANK YOU MONICA AND KATIE!

Strong support team behind a strong product. Onboarding we deeply personalized for our store, which is a Headless storefront and thus had a host of nuance to account for. Maria was a great partner in onboarding and getting maximal value possible in a very short period of time, always ideating on what might work given our goals and constraints. Also provided a great "Mutual Plan" document at onboarding, which was very organized and helpful to keep on track vs. many apps that get you sold and then let you figure it out. Co-founder James was very active in early sales discussions and throughout integration to help us make sure the product was a good fit, then design a smart architecture that scales with the feature set. Has stayed available for deeper technical questions. Overall very responsive team, and the app itself is strong with deep feature set and straightforward set up and analytics once you get used to it.

Tom is the best! Thank you so much for your help! Integration and onboarding have been a breeze because of his over the top support! This app is extremely powerful. The customization on it is fantastic and is extremely professional looking. Thank you Tom and the Rebuy team!

We’ve been working with Maria for almost six months now, and it has been an outstanding experience. She’s one of the most helpful and dedicated Customer Success Managers we’ve ever partnered with—always available, quick to provide valuable insights, and genuinely enthusiastic during every call. Throughout our time together, we’ve tested several tactics that have meaningfully lifted our sales and improved our onsite experience. Maria’s support and guidance have been instrumental in helping us maximize the value of the platform. Highly recommend working with her!

Maria Garcia has been an excellent Customer Success Manager for us. She’s responsive, addresses our questions thoroughly, and keeps the focus on what matters most to our initiatives. While we’re still exploring the app’s full capabilities, her goal-oriented approach and clear communication have helped keep us aligned and making steady progress. If you’re looking for an app backed by a team that genuinely cares about your success, you’ll be in great hands with Maria and the rest of the support team.

it is crazy when i see it is free and i loading in my store and then i find they charge me 200 usd it is just a fake and i try to contact them to cancel the booking but they not working for a long time i try to contact them many time until i waiting to china 12:00 they start working i still waiting them solve problem

I recently wrapped up Rebuy's 90-Day Program, and it was an incredibly valuable process. It helped us build a clear roadmap for integrating Rebuy's features seamlessly into our site, while also offering a platform to dive deep into complex questions with a dedicated rep. I want to shoutout to Maria, our Customer Success Manager, went above and beyond to ensure we fully understood the platform and how to maximize its potential. Her support was always prompt, insightful, and tailored to our needs. I wholeheartedly recommend Rebuy and the 90-Day Program to any brand looking to enhance their online experience and boost performance.

From a $25/ month subscription as it's advertised here on the marketplace, after installed I was asked for nearly $1k/month. This is fake advertising.

Customer support is out of this world! We use Gempages, which wasn't always perfectly compatible with Rebuy, but Tom took it upon himself to find a solution for all of our wants/needs! Instead of giving up when there wasn't an easy solution, he worked with his team to develop ways that we could implement Rebuy with Gempages. The customer service is 100% the reason we kept this app! Thanks, Tom.

I just completed the 90-Day Program with Rebuy, and it was a fantastic experience. Maria was hands down one of the best Customer Success Managers I’ve ever worked with—always available, knowledgeable, and incredibly helpful in educating us on how to get the most out of the platform. We’ve already seen a sales lift from the improvements made to our existing widgets and promotional strategies. I highly recommend Rebuy and the 90-Day Program to any brand looking to optimize their onsite experience and drive results.

It was excellent to be part of the 90 day program with Maria. Thank you for the audit and getting us on track with the high impact features including the smart cart.

We've been using Rebuy for three years and the team always helps out right away whenever we need them.

Support was able to diagnose and resolve an uncommon theme problem that was conflicting with the Smart Cart on our website and it is now working perfectly! Thank you so much for the help. The new pricing tiers is also a great change since we only use a small amount of the offered products.

I love Rebuy, so easy to use with great manuals but what really makes them stand out is their support team. Bradley is a ROCKSTART and deserves a raise!

Support is not very helpful and the cost of the app is astronomical compared to the limited amount of sales we get as a result of having it.

We just wrapped up a 3-month success program with Rebuy, and the results speak for themselves — higher AOV, better conversion rates, and smarter onsite experiences for our customers. We're a youth baseball e-commerce brand, and Rebuy has truly leveled up how we sell apparel and gear. A huge shoutout to our success manager, Maria, who made the entire experience seamless and insightful. She wasn’t just a guide — she was a mentor. Maria patiently walked us through new tools, helped us understand the why behind each strategy, and even gave us early access to upcoming features that perfectly aligned with our goals. All of this while finishing her MBA! Total rockstar. If you're on the fence about Rebuy — don’t be. And if you get the chance to work with Maria, you're in excellent hands.

Reza is truly the best! We’re beyond grateful for his incredible patience, knowledge, and support as we worked through setting up ReBuy on our new store. He made the entire process feel smooth and manageable, even when things got a little tricky. His attention to detail, quick responses, and genuine willingness to help didn’t go unnoticed — it made all the difference. Couldn’t have done it without him, and we’re so lucky to have had his guidance through this setup!

Their support is amazing, i was new to Rebuy and the support agent Jessica was patient, trouble shooting with me, and guided me to achieve what i needed!

Rebuy has been great for our store! Easy to add different options to your smart cart. Nam was incredibly helpful!

Rebuy has been a great success for us and I would strongly recommend it. Alejandro and Aiman were very helpful getting us started, and every other team member ("Rebots") that I have interacted with have been excellent. This is a wonderful company that really cares about its employees and customers and I am very glad to have connected with them.