Best Customer Service Ever!!! And how amazing that they have a tiered payment system. So small businesses can use the app with most the features without all the fees! But the best part is the actual human connections. Help within seconds with a real human!! The world needs a little more of this.

Janet is A++++++. She not only reviews and provides exceptional insights and specific revenue generating recommendations, but she helps execute the updates within the platform. Her communication has been among the best I have ever experienced and I work with dozens of different platforms across multiple brands. So I do not make this endorsement lightly. Janet is the primary reason I am excited to continue working w REBUY for my brand's value added growth strategies. Having her helping us now for Q4 holiday push is an even added bonus!

Maria and Jessica from the Rebuy Team are truly exceptional! Their dedication and support have been invaluable, always responsive, incredibly helpful, and consistently going above and beyond to ensure our success. they bring a level of professionalism and warmth that helps us a lot. I genuinely appreciate their proactive approach and great advice. Working with them has been a fantastic experience!

The onboarding experience was smooth Maria was an all-star. We loved working with her and she was able to knock out our complex requests with ease. The app itself is outstanding, no idea how we operated without it. GAME CHANGER. If you're serious about increasing revenue then you need to be serious about REBUY.

The support is a joke really, I have never experienced such an arrogant and unhelpful approach as with Rebuy (I've been writing with Zara). Very very unhappy

Tom is so helpful! Sometimes I reach out and feel like they make it more complicated! But he helped me the entire time! So thank you! And went back and fixed color scheme

I had the opportunity to work directly with Maria from Rebuy through the Strategic Program, and it was 100% worth it. She was incredibly supportive and knowledgeable, helping me understand the platform and setting me up for success. Together, we accomplished all the key action items we set out to achieve based on my business’s needs. The changes we implemented have made a substantial impact on our website, especially in increasing AOV and improving product discovery for our customers, which was a major goal given our large number of SKUs. Maria was amazing to work with and I highly recommend her!

We’ve had an outstanding experience with the support team at Rebuy Engine. Anytime we’ve run into an issue or needed clarification, their response has been fast, thorough, and genuinely helpful. A special shoutout to Jason, who consistently goes above and beyond. His follow-up is excellent — we always receive timely updates on open issues and clear ETAs on upcoming code release fixes. It’s rare to find a support rep who communicates so proactively and makes you feel like your business truly matters. Thanks to Jason and the Rebuy support team for setting the bar so high for customer service. Highly recommend!

Rebuy has been a game-changer for us! Since going live on our AU store two months ago, we’ve already seen a noticeable increase in conversion rate, and we’re now preparing to roll out to other regions. We took advantage of the pro launch package, which meant we could work with a dedicated onboarding manager and web developer to fully customise our cart and widgets. Big thanks to Monica and Katie for all of their help with strategy and development, they made the whole process super easy (even whilst being in different timezones) and tailored everything exactly how we wanted across each stage of the purchase journey. Highly recommend Rebuy to anyone looking to boost sales, AOV, and conversion rate!

Had amazing support agents before, especially Jessica. Now my cart is outdated because the way rebuy software was set up. So i have tried setting it up but it has been a really jarring experience, only because of the support agents i have met. I feel like the Rebuy team has not cared at all to help me update my cart, the design is already done and has been fully designed by rebuy before. But they will not help me at all this time.