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ReBound Returns

Free plan available

Your one-stop shop for omnichannel returns management

Actionable insights
Boost satisfaction
Reverse logistics
Plug-and-play setup
Omnichannel returns management
Advanced returns software
Easy-to-use portal
Wide shipping carriers
International warehouses

About ReBound Returns

Launched Aug 13, 2024

Categories

Built by ReBound Returns

Address

Vliegend Hertlaan 71, Utrecht, 3526 KT, NL

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Introduction Video

Description

We automate refunds, cut return costs and improve CX via global network of local carriers and hubs.

Designed for high-volume brands, ReBound automates and controls your end-to-end return process for you. With 15+ years of experience working with leading global retailers, we know returns inside out. Connect your Shopify store to a network of 300+ local carriers and 40+ return hubs across NA, CA, EU, UK, and AU. Automate refunds, sync return data in real time and deliver a smooth customer experience while cutting costs and CS workload.

Designed for high-volume brands, ReBound automates and controls your end-to-end return process for you. With 15+ years of experience working with leading global retailers, we know returns inside out. Connect your Shopify store to a network of 300+ local carriers and 40+ return hubs across NA, CA, EU, UK, and AU. Automate refunds, sync return data in real time and deliver a smooth customer experience while cutting costs and CS workload. more
  • Access to ReBound. Full return management with no setup needed on your side.
  • Free returns for select customers. Offer free returns to VIPs or loyalty members
  • Block non-returnable items. Prevent returns of final sale or restricted items.
  • Automated and instant refunds. Refunds trigger at drop-off or item scan at hub.
  • Data & Status Sync. Import past data, keep returns tracking updated in Shopify.

Pros

  • All-in-one return solution blending advanced returns software with efficient reverse logistics
  • Improvement in customer experience with an easy-to-use portal
  • Access to a wide range of shipping carriers
  • Utilization of international warehouses for global reach
  • Actionable insights from data on returns and their sustainability impact
  • Cost savings and increased customer satisfaction
  • Reduction in carbon footprint
  • Easy plug-and-play setup in minutes without the need for development
  • Sync fulfilled orders to ReBound for easy returns and customer service assistance
  • Real-time return sync with Shopify

Cons

  • Requires integration with existing systems which might be challenging for some businesses
  • Initial setup might require guidance despite being plug-and-play
  • Dependency on third-party shipping carriers which might cause variability in service quality
  • Potential issues with syncing real-time data accurately
  • Might involve ongoing costs for usage and maintenance

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