RaySuite

Develop by Shopify

Free plan available

"AI platform unifying communication and optimizing ads across social platforms."

Unified messaging dashboard

Agent-based ticketing

Role-based workflows

Ad optimization insights

Cross-platform crm

About RaySuite

Launched Sep 02, 2025

Built by Shopify

Address

Via Val di Lanzo, Rome, RM, 00141, IT

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Description

AI-powered analytics, CRM, and messaging to boost engagement, streamline sales, and drive growth

RaySuite is an AI-powered platform that streamlines customer communication, relationship management, and ad optimization. It offers a unified dashboard for messaging across channels like Instagram, WhatsApp, and Live Chat, with agent-based ticketing. It helps manage customer relationships across platforms and provides actionable insights to optimize ads on Meta, Google, and more

Chat with customers on Instagram, WhatsApp, Live Chat, and more
Assign tickets and control access with role-based agent workflows
View customer and order details on unified chat dashboard

Pros

Unifies communication across major platforms like Instagram, WhatsApp, and Live Chat, reducing the need for multiple tools.
AI-powered insights help optimize ad performance on platforms such as Meta and Google.
Includes a robust ticketing system for agent assignment and role-based workflows, improving efficiency and accountability.
Provides a centralized dashboard for viewing customer and order details, facilitating better relationship management.

Cons

User interface may have a learning curve for new users not familiar with centralized platform management.
Limited to specific platforms for communication and ad optimization; may not cater to all social or ad platforms.
Potential dependency on AI may lead to challenges in high-context or nuanced customer interactions.
Some users may experience occasional syncing issues across different communication channels.