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Customer reviews: RS: Smart Search Bar & Filter

Develop by Rapid Search

Reviews (428)

Overall rating
4.8

What Merchants Think

"RS: Smart Search Bar & Filter" is highly lauded for its impressive search and filter functionalities, which significantly enhance user experience on Shopify stores. Merchants appreciate its user-friendly interface and ease of customization. The app is frequently praised for its outstanding customer support, which is always ready to assist with any issues. However, some users reported concerns over analytics and integration with certain themes.

Key Strengths

  • User-friendly interface and intuitive features.
  • Outstanding customer support, frequently praised for being prompt and helpful.
  • Highly customizable, allowing for a tailored search experience.
  • Effective for stores with large inventories due to robust filtering options.
  • Positive impact on site performance and sales conversion rate.

Common Concerns

  • Issues with analytics, particularly around session counting and misrepresented numbers.
  • Compatibility issues with certain Shopify themes, affecting site layout and design.
  • Lack of filtering options via variant meta-fields leading to limitations for specific business needs.
  • Some concerns about AI-based support lacking a human touch.
  • Instances of performance impacting site speed reported by some users.

Final Thoughts

Overall, "RS: Smart Search Bar & Filter" receives high praise from merchants who appreciate its extensive feature set and supportive customer service team. While there are some concerns about analytics accuracy and integration with specific themes, the app is predominantly seen as a valuable tool for enhancing search functionality on Shopify stores. Its capability to handle large inventories effectively makes it a recommended choice for many business owners.

ARYA SPARES

Mar 13, 2025  on Shopify

Great app and great team behind it offering a great service. There are various parameters that you can use or not according to your needs, personally, and so far, I am very satisfied and it generally meets the needs of my spare parts business which is quite specific. Good work Rapid Search !

Vert cartouche

Mar 10, 2025  on Shopify

Rebeka is the best she take time with me to find the problem. So helpful and effective. Than you very much

London Vape wholesale

Feb 20, 2025  on Shopify

the customer support rebeka went above and beyond to help me, the best customer account there is..................................................

Life’s Better Ltd

Jan 24, 2025  on Shopify

Review for Rapid Search App on Shopify I recently started using the Rapid Search app for my Shopify store, and I couldn't be more pleased with its performance. The app provides an incredible search experience for my customers, making it easy for them to find exactly what they’re looking for. The interface is user-friendly, and the features are intuitive, which has significantly improved the overall shopping experience on my site. I also had a minor setup glitch that I was struggling with, but Rebeka from the support team was exceptionally helpful. She was prompt in responding to my queries and guided me through the troubleshooting process with patience and expertise. Thanks to her assistance, I was able to resolve the issue quickly and get back to running my store smoothly. I highly recommend the Rapid Search app not only for its great functionality but also for the outstanding customer service provided by team members like Rebeka. Thank you for an excellent experience!

Fragrance Familia LLC

Jan 20, 2025  on Shopify

Excellent, user-friendly search bar that can be customized to a high-degree. Support staff are also very helpful!

The Flyfisher

Jan 19, 2025  on Shopify

Very helpful customer service team + a handy app for stores with large inventory with unique filtering. Highly recommend

Elon Tile & Stone

Dec 08, 2024  on Shopify

Support is good, the app is good. BUT THEY LIE ABOUT THE NUMBER OF SEARCHES & ROI. PLEASE BE AWARE THEY WILL TRY TO HIKE THE NUMBER OF SEARCHES TO MAKE MORE MONEY!!!!!!

Boat Gear USA

Dec 05, 2024  on Shopify

This is a must-have app if you are looking to take the search capabilities of your store to the next level. There are so many options to choose from to create a highly customizable search UI for your visitors. Customer support is outstanding. They always have solutions to further customize the look and feel of the app. Highly recommended!

Prolux Cosmetics

Nov 12, 2024  on Shopify

This Shopify search app has been outstanding! It provides a complete and efficient search experience, making it easy for customers to find what they’re looking for. The integration process was smooth, and it worked perfectly with my store’s theme. But the real standout is the customer support—they went above and beyond to assist with setup and promptly resolved any theme-related issues I had. I highly recommend this app to anyone wanting to improve their store's search functionality!

Scoot City Ltd

Nov 10, 2024  on Shopify

This app is great, had a few issues trying to install, but the customer support was superb and sorted it out for me in no time. Would highly recommend this app for anyone looking for a great user experience. 10/10

Dekanten.no

Oct 27, 2024  on Shopify

Thanks for all your patience and helping me out with small issues on my page, special thanks to the great Rebeka so being so kind. I will recommend this app and company to all, and if you want to do some custom edit, just contact them and they will help you out with a fast solution. Have a great day Best regards Raymond

eddy shop

Oct 21, 2024  on Shopify

„Der Support, der für diese App verantwortlich ist, vermittelt einem das Gefühl, dass sie rund um die Uhr im Einsatz sind, um die Kunden zufrieden zu stellen. Es war ein sehr angenehmer Austausch, und am Ende wurde das Problem vollständig gelöst!“

Paintings, Prints, Homeware & Art Gifts From Scotland By Scottish Artist Kevin Hunter

Oct 20, 2024  on Shopify

Fantastic app. I not only use it for the obvious search functions but I rebuilt how my collections look around this app. Superb. As is the support for tweaks especially from Rebeka. Amazing all round!

Circuit BMX

Oct 09, 2024  on Shopify

Very easy to customize the searches so I'm getting the results I want. Excellent customer service that has dealt with me pestering them constantly for the first two weeks using this!

Pérola SexShop

Oct 07, 2024  on Shopify

Falta algumas coisas para ser perfeito, mas é bem superior ao original da shopify. Tem a mais valia de ser muito simples a instalar e um suporte fantástico que tira qualquer dúvida.

Uhren2000

Oct 03, 2024  on Shopify

Thanks so much! Perfect, superfast support, very helpful, thrilled with the team, keep up the good work.

Fresh Frenzy

Sep 24, 2024  on Shopify

Excellent app with very impressive features. Works extremely well and customer service is excellent too.

The Militaria Shop

Sep 02, 2024  on Shopify

I was initially critical of the system regarding how they count sessions, however I have to commend the customer service for getting in touch and doing all they can to alleviate my concerns and I am now a subscriber to the app. So credit to them for that. I am still not a fan of the AI responses, as clever as it is (Very clever!) it lacks the human touch required when someone doesn't understand the subject in detail. The app itself in my opinion is the best out there in terms of function vs simplicity, it is also a reasonable price. I look forward to continuing to use the app.

Fournituren.nl

Aug 27, 2024  on Shopify

With 15,000 products, a search function is very important to us. After trying several Apps this one seems to be the best. Instant search looks very good and works perfectly after setting everything up properly. AI seems to work well. Support can also set everything right in your theme. Recommend this app for anyone who has a large complex range! Robin

The Westminster Shoppe

Aug 21, 2024  on Shopify

It helps my customer narrow or widen their search results as they please and has been a source of considerable increase in our revenue. The Rapid Search AI Bar & Filter link is what I use to market on Instagram as well, so instead of looking for one product, my customers are now open to view similar products with the Rapid Search link. This is great!

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