RS: Smart Search Bar & Filter logo

Customer reviews: RS: Smart Search Bar & Filter

Develop by Rapid Search

Reviews (424)

Overall rating
4.8

What Merchants Think

"RS: Smart Search Bar & Filter" is highly lauded for its impressive search and filter functionalities, which significantly enhance user experience on Shopify stores. Merchants appreciate its user-friendly interface and ease of customization. The app is frequently praised for its outstanding customer support, which is always ready to assist with any issues. However, some users reported concerns over analytics and integration with certain themes.

Key Strengths

  • User-friendly interface and intuitive features.
  • Outstanding customer support, frequently praised for being prompt and helpful.
  • Highly customizable, allowing for a tailored search experience.
  • Effective for stores with large inventories due to robust filtering options.
  • Positive impact on site performance and sales conversion rate.

Common Concerns

  • Issues with analytics, particularly around session counting and misrepresented numbers.
  • Compatibility issues with certain Shopify themes, affecting site layout and design.
  • Lack of filtering options via variant meta-fields leading to limitations for specific business needs.
  • Some concerns about AI-based support lacking a human touch.
  • Instances of performance impacting site speed reported by some users.

Final Thoughts

Overall, "RS: Smart Search Bar & Filter" receives high praise from merchants who appreciate its extensive feature set and supportive customer service team. While there are some concerns about analytics accuracy and integration with specific themes, the app is predominantly seen as a valuable tool for enhancing search functionality on Shopify stores. Its capability to handle large inventories effectively makes it a recommended choice for many business owners.

Elon Tile & Stone

Dec 08, 2024  on Shopify

Support is good, the app is good. BUT THEY LIE ABOUT THE NUMBER OF SEARCHES & ROI. PLEASE BE AWARE THEY WILL TRY TO HIKE THE NUMBER OF SEARCHES TO MAKE MORE MONEY!!!!!!

The Militaria Shop

Aug 15, 2024  on Shopify

Very misleading advertising in my opinion and information on the help page that contradicts their other pages and advertising. To put a long story short. Shopify show sessions to be 2000 on our site. Rapid search shows 6400 SEARCHES..... But it says we have a limit of 5000 sessions.... No problem. But actually what they slyly cover over is to them really a search is a session. But they call them 2 things. If you check the stats within their own app. They count each search as a session but misleadingly describe them as different. Sadly the live chat refused to let me speak to a human, the AI just kept sending me the same information. I wanted to give them a chance to sensible explain why their own help page contradicts their other pages and I wanted to give them a second chance, but sadly the AI put me off and here I am. A real shame. The app works well, but they were trying to charge me $59 instead of 9$. No thank you.

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