RS: Smart Search Bar & Filter logo

Customer reviews: RS: Smart Search Bar & Filter

Develop by Rapid Search

Reviews (424)

Overall rating
4.8

What Merchants Think

"RS: Smart Search Bar & Filter" is highly lauded for its impressive search and filter functionalities, which significantly enhance user experience on Shopify stores. Merchants appreciate its user-friendly interface and ease of customization. The app is frequently praised for its outstanding customer support, which is always ready to assist with any issues. However, some users reported concerns over analytics and integration with certain themes.

Key Strengths

  • User-friendly interface and intuitive features.
  • Outstanding customer support, frequently praised for being prompt and helpful.
  • Highly customizable, allowing for a tailored search experience.
  • Effective for stores with large inventories due to robust filtering options.
  • Positive impact on site performance and sales conversion rate.

Common Concerns

  • Issues with analytics, particularly around session counting and misrepresented numbers.
  • Compatibility issues with certain Shopify themes, affecting site layout and design.
  • Lack of filtering options via variant meta-fields leading to limitations for specific business needs.
  • Some concerns about AI-based support lacking a human touch.
  • Instances of performance impacting site speed reported by some users.

Final Thoughts

Overall, "RS: Smart Search Bar & Filter" receives high praise from merchants who appreciate its extensive feature set and supportive customer service team. While there are some concerns about analytics accuracy and integration with specific themes, the app is predominantly seen as a valuable tool for enhancing search functionality on Shopify stores. Its capability to handle large inventories effectively makes it a recommended choice for many business owners.

Poodles World

Jul 27, 2024  on Shopify

After installing the app, all my collection descriptions disappeared. I had to uninstall it.

My Sweet Homely

Apr 16, 2024  on Shopify

Freundlicher und schneller Support....leider macht die App den Shop sehr langsam....ich sollte diverse zusätzliche Infos bereitstellen....da war dann leider Schluss für mich....Geld bezahlen und die ganze Arbeit alleine machen...no way sorry Im Nachgang, hat man sich bei uns entschuldigt, das ist fair und okay, deshalb einen Stern mehr.

mammy.b

Mar 20, 2024  on Shopify

The app applies its own design to the collection pages (in addition to the filtering options) that completely distorted our original layout, such as image sizes, typography, etc, causing a branding problem. It was explained by the team that they are unable to add their filter menus to other designs or themes, so they use the general app design. This didn't work for us and we had to uninstall the app.

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