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Customer reviews: QuickSync for TikTok Shop

Develop by R. I. T. N. S.

Reviews (513)

Overall rating
4.9

What Merchants Think

Merchants using "QuickSync for TikTok Shop" generally express positive feedback about the app's functionalities and customer support. While many users appreciate the app's ability to simplify the syncing process between Shopify and TikTok Shop, experiences with the app can vary. Users frequently commend the customer service representatives, particularly highlighting their helpfulness and responsiveness.

Key Strengths

  • Responsive and helpful customer support, often resolving issues quickly.
  • Simplifies the process of syncing products between Shopify and TikTok Shop.
  • The real-time chat feature allows immediate assistance.
  • Most users find the app intuitive and easy to use once set up.
  • Some users have noted the reliable export feature.

Common Concerns

  • Some users experience syncing issues, with products not consistently syncing between platforms.
  • Instances of poor customer service and unresolved technical issues leading to business disruption.
  • Challenges in setup in certain regions, limiting functionality.
  • Criticisms regarding the app being unreliable and expensive without offering substantial value.
  • A few users mentioned misleading promises and agreements not being honored.

Final Thoughts

Overall, "QuickSync for TikTok Shop" has been well-received, particularly for its customer support, which many merchants find indispensable. However, the app does have room for improvement in terms of reliability and ensuring a seamless integration process for all users. For merchants who require comprehensive support and a relatively straightforward syncing solution, this app comes highly recommended despite some noted drawbacks.

Holy Masterpieces

Mar 21, 2025  on Shopify

Omar has been very helpful today helping me set up my Tik Tok shop and sync my products. Would highly recommend quicksync

EvoCore LLC

Mar 17, 2025  on Shopify

I had a very good experience with Omar who helped through every step of the way and even stayed in the chat waiting for me to go through the steps properly. Once I finished with everything and he checked on his end thats when I knew I was in good hands. Thanks again Omar!

Zilla

Mar 16, 2025  on Shopify

This app is a great blessing, as I needed help to sync multiple products to Tik Tok. Omar had thins moving forward in no time at all and couldn't have been more helpful!

Royally Laced

Mar 12, 2025  on Shopify

My agent was fast responding and very helpful. She made sure I understood the problem I encountered. Thanks!!

NARCIS

Mar 12, 2025  on Shopify

I am on trial day 1. I had many questions about inventory sync, how I use it and how it works. Arianne helped us perfectly, all questions solved. I think we will be using this app from now on even after trial.

RennAtelier

Mar 06, 2025  on Shopify

Joseph was helpfull will all of his work. He instantly replies and helps you with everything. You just need to download this App and they will do the rest :)

BEAUTIFUL BOD LOOFAHS

Mar 04, 2025  on Shopify

Joseph is the best customer service rep I have ever dealt with. Made the process seamless and understandable. 10/10 would recommend.

Prehab

Feb 28, 2025  on Shopify

Joseph was a great help, I had some issues and instead of walking me through, Joseph went and fixed it for me, saving me so much time! Things like this will keep me using the app going forwards - thanks so much!

My Store

Feb 04, 2025  on Shopify

Joseph was very helpful when I tried Syncing my products to TikTok shop, This App is highly recommended and you are assured a customer support will always be in hand to help you through if you encounter any problem. Joseph made my work very easy, I highly recommend both Joseph and QuickSync.

Allana Legwear

Feb 03, 2025  on Shopify

A fantastic app to sync Shopify and TikTok Shop. Omar was extremely helpful in setting this up for me. Highly recommend! Thank you so much!

Hogies Online

Jan 23, 2025  on Shopify

Omar was brilliant with helping syncing all our products to Tiktok. So helpful and very quick at responding to live chat

Diez Liberty

Jan 23, 2025  on Shopify

they have terrible customer service i tried to get help from their agents they assumed they were syncing my products but it turned out that only half of the data was synced

Diez Liberty

Jan 21, 2025  on Shopify

i had excellent service from Gasser he help me through all the struggles I had and answered all the questions I had too thank you for the service Gasser.

Elegance Online Limited

Jan 02, 2025  on Shopify

I spent ages trying to fix the product sync, and Joseph fixed ti for me in about 2 minutes. Excellent service! Thanks

Whiskey Rose Boutique LLC

Jan 01, 2025  on Shopify

I give 5 stars. Joseph was so quick and helpful. He had my problem resolved in no time. Thank you so much for your help.

Mystigue Trends

Dec 28, 2024  on Shopify

Omar was extremely helpful in his response. They precise, to the point and preffesional. Unfortunately QuickSync did not work where I live but he made it easier to understand why.

Fusion Market

Dec 26, 2024  on Shopify

I had trouble connecting my Shopify store to TikTok Shop, but as soon as I logged into the website, an agent named Joseph popped up and offered help. He was incredibly helpful in syncing my products and provided valuable suggestions to set everything up correctly. Joseph even shared some useful video links to help me learn more about the process. He continues to help every time I need assistance. His patience and clear explanations made the entire experience stress-free and efficient. I truly appreciate the exceptional support and would highly recommend their service to anyone in need of assistance!

Zahab Essence

Dec 19, 2024  on Shopify

Spoke to Joseph, a customer service supporter, and he was instantly able to help me and assist me in syncing my products. Was extremely kind and also gave me a guide and breakdown on how to do everything.

My Little Coco

Dec 16, 2024  on Shopify

Omar was incredibly helpful in assisting me with syncing products using QuickSync for TikTok Shop. He was knowledgeable, patient and made the process smooth and stress-free. I really appreciated his support—fantastic customer service!

The Remarkable Spot

Dec 16, 2024  on Shopify

All when i thought i would be totally lost and up all night trying to figure how to sync my products to my TikTok Shop - Joseph pops up and does it all for me effortlessly. Cannot thank him enough. Excellent service from him!!

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