Reviews: QuickCEP: Live Chat&AI Chatbot

Customer reviews: QuickCEP: Live Chat&AI Chatbot

Reviews (82)

Overall rating

4.8

5

29
4

4
3
2
1

1

What Merchants Think

Overall, merchants have shared mostly positive feedback about "QuickCEP: Live Chat&AI Chatbot." Many users highlight the tool's efficiency in improving customer service interactions and operational processes. The platform is praised for its seamless integration across various channels, offering quick responses and enhanced productivity. However, some users have raised concerns about performance issues, particularly post-installation effects on website speed metrics.

Key Strengths

Multi-channel integration, supporting platforms like social media, email, and messaging services.
AI-powered features, including intelligent chatbots that improve response times and customer satisfaction.
Comprehensive data analysis tools that aid in targeted marketing and user operations.
User-friendly interface with streamlined navigation for efficient customer management.
Highly responsive and supportive customer service teams.

Common Concerns

Notable performance impact on website speed and Lighthouse scores following installation.
Occasional technical support challenges, with some users reporting difficulty in reaching the technical team.
Desire for more stable and timely updates of new features to avoid operational delays.

Final Thoughts

"QuickCEP: Live Chat&AI Chatbot" is a powerful tool for improving customer service and operational efficiency. While its advanced AI capabilities and multi-channel support are highly rated by users, potential buyers should consider the impact on website performance and ensure that they have access to technical support when needed. Overall, the app is a valuable asset for businesses looking to enhance customer interactions and streamline their service operations.

高性能ミニＰＣ-【公式】Geekom(ギコム)日本

Apr 24, 2024 on Shopify

Revolutionized customer relations! QuickCEP streamlines lead mgmt, automates tasks, & offers targeted marketing. 24/7 AI chat support seals the deal. 5 stars!

Popilush®

Apr 11, 2024 on Shopify

Recommendation: The AI in live chat can assist in resolving pre-sale inquiries, while AI-powered responses can enhance email response efficiency, aiding in addressing post-sale issues.

explodelife

Mar 25, 2024 on Shopify

We've been using 'QuickCEP for our business, and it has transformed how we manage social media marketing and customer interactions. Its powerful scheduling capabilities save time while ensuring consistent brand messaging across multiple platforms. The real-time monitoring and analytics provide valuable insights into customer behavior and sentiment, allowing us to respond promptly and effectively to queries and feedback. With its unified inbox for all social channels, handling customer service inquiries is now a breeze. Kudos to the developers for creating such a versatile and user-friendly tool.

3danimeframe

Mar 25, 2024 on Shopify

QuickCEP' has been a game-changer for our customer service operations. The seamless integration with our website allows visitors to get instant help, improving their overall online experience. We've noticed a significant drop in wait times and an increase in customer satisfaction since implementing 'QuickCEP'. The detailed reporting also helps us continually refine our service strategy. Absolutely deserving of a 5-star review!

Anime-case

Mar 25, 2024 on Shopify

This is the tool I'm looking for to help me solve customer service integration and refined marketing problems. I love it!

vvcases

Mar 25, 2024 on Shopify

This AI intelligent robot is awesome. We no longer have to wait 24 hours a day to reply to customers’ messages.

PatPat Wholesale

Nov 27, 2023 on Shopify

The QuickCEP large-model robot and self-service logistics tracking functions are very convenient and speed up our manual response time. Looking forward to more feature updates!