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Customer reviews: QuickBooks Desktop Connector

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Reviews (17)

Overall rating
3.6

What Merchants Think

The "QuickBooks Desktop Connector" receives mixed feedback from merchants. Many praise the app for its effective customer support and the migration assistance provided, particularly noting individuals like Ruchika and Rohini for their helpfulness. However, some users have reported significant technical challenges, especially with large QuickBooks files and time-related issues.

Key Strengths

  • Very helpful and knowledgeable customer support team
  • Successful migration of data from QuickBooks to Shopify POS
  • Easy setup process
  • Efficiently handles data with the help of the migration team

Common Concerns

  • Technical issues with large QuickBooks files
  • Inconsistent data synchronization
  • Time zone misalignment affecting transaction dating
  • Delayed or occasionally unhelpful technical support

Final Thoughts

Overall, "QuickBooks Desktop Connector" is a potentially valuable tool for merchants looking to migrate data to Shopify POS, especially when supported by the knowledgeable customer service team. However, potential users should be prepared for technical challenges, particularly if working with large data sets. Solid communication with the support team can greatly enhance the migration experience.

The Back Porch

Apr 29, 2025  on Shopify

When QuickBooks discontinued their POS they recommended Shopify as they had created this app to connect the two... as others have stated we have had nothing but trouble. It took about a year to get everything resolved and now we are having the same syncing issues we had last year and the app developers seem to have dropped off the face of the earth and Shopify seems to have washed their hands of it...

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