Reviews: QuickBooks Desktop Connector

Customer reviews: QuickBooks Desktop Connector

Reviews (16)

Overall rating

3.4

5

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What Merchants Think

The "QuickBooks Desktop Connector" receives mixed feedback from merchants. Many praise the app for its effective customer support and the migration assistance provided, particularly noting individuals like Ruchika and Rohini for their helpfulness. However, some users have reported significant technical challenges, especially with large QuickBooks files and time-related issues.

Key Strengths

Very helpful and knowledgeable customer support team
Successful migration of data from QuickBooks to Shopify POS
Easy setup process
Efficiently handles data with the help of the migration team

Common Concerns

Technical issues with large QuickBooks files
Inconsistent data synchronization
Time zone misalignment affecting transaction dating
Delayed or occasionally unhelpful technical support

Final Thoughts

Overall, "QuickBooks Desktop Connector" is a potentially valuable tool for merchants looking to migrate data to Shopify POS, especially when supported by the knowledgeable customer service team. However, potential users should be prepared for technical challenges, particularly if working with large data sets. Solid communication with the support team can greatly enhance the migration experience.

My Store

Apr 30, 2024 on Shopify

We used their team to assist in our migration from QuickBooks POS to Shopify POS. Ruchika walked us through all of the steps of the process on our end, and they took care of the rest. She was thorough and very helpful. The process went smoothly for the most part. I do suggest that you communicate clearly with the team on the data field mappings, such as barcode, upc, categories, etc.

My Store

Mar 28, 2024 on Shopify

Ruchika has been extremely helpful and diligent with migrating our data and helping me through the process every step of the way! Awesome service thank you!!

Forever Rox

Mar 15, 2024 on Shopify

Ruchika has been a wonderful help and is very knowledgeable. I look forward to continue working with her for our next store migration...thank you!

Sierra Services, LLC

Feb 09, 2024 on Shopify

All services were wonderful. I look forward to using the connector app through Shopify POS and financial software.

Eugene Textile Center

Oct 01, 2023 on Shopify

If you're still on the fence about if this will be a seamless transition for you ... the Shopify QB connector app only works sometimes- we just fudge our accounting to make the numbers match for transactions that never come through, it uses Greenland time for all of its time stamps (meaning your transactions won't be spit up by day unless you're based in Greenland), Stocky only sometimes transfers information over with your purchase orders so you can match it up with bills to pay... I'm probably forgetting some things. The tech support is sometimes helpful (if you're willing to wait a week or two) or downright incompetent (the first call I made, the rep claimed that Shopify didn't even HAVE a connector app). Have fun!

Ribbon Chix

Sep 27, 2023 on Shopify

I have had nothing but trouble. Very disappointed as I was a Quickbook POS user. This is the company they referred us to and this is the app to connect it all and it hasn't worked right yet. Been waiting on an answer from the developers for over 2 months now.

The Oasis of Health

May 21, 2023 on Shopify

Programmer never tested it with a large QB file. The integration fails at EVERY step without fail. The only success if the apps continued failing. First it wouldnt accept the import from QB POS. After over a week of support calls, they get it past the importation process and then it has to sync and it broke again. 7 days of support later and still not resolution. they did once ask me for logs but didnt say where this log is or even the NAME OF THE LOG.