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Protega Post Purchase Care logo

Protega Post Purchase Care

Develop by Shopify
Free plan available

Simplify and secure post-purchase care with AI-driven solutions.

Ai fraud detection
Smart returns management
Automated claim support

About Protega Post Purchase Care

Launched Aug 25, 2025

Categories

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Introduction Video

Description

Enhance revenue, cut costs, and streamline post-purchase protection journeys with AI-based claims.

Protega empowers merchants to simplify and secure the entire customer journey through a unified, full-stack platform. Our intelligent tools offer AI-powered fraud detection, smart returns and exchanges, product and shipping protection, and automated claim support—helping businesses streamline operations, protect revenue, and deliver faster, more reliable customer resolutions—all from one consolidated solution.

Protega empowers merchants to simplify and secure the entire customer journey through a unified, full-stack platform. Our intelligent tools offer AI-powered fraud detection, smart returns and exchanges, product and shipping protection, and automated claim support—helping businesses streamline operations, protect revenue, and deliver faster, more reliable customer resolutions—all from one consolidated solution. more
  • Drive customer retention with seamless resolutions for claims and issues.
  • Prioritize genuine claims and reduce time spent on high-risk or fraudulent ones.
  • Combat policy abuse with a fraud prevention system that adapts to your needs.
  • Manage claims, returns, exchanges, and customer interactions from one location.

Pros

  • AI-powered fraud detection enhances security.
  • Simplifies the customer journey with a unified, full-stack platform.
  • Smart returns and exchanges improve customer experience.
  • Offers product and shipping protection to secure purchases.
  • Automated claim support streamlines operations.
  • Protects revenue by reducing the impact of fraudulent activities.
  • Centralizes management of claims, returns, and exchanges.
  • Improves customer retention through seamless claim resolution.

Cons

  • Potential dependence on the app for managing post-purchase interactions.
  • May require integration with existing systems, potentially increasing complexity.
  • AI-driven solutions might produce false positives or negatives in fraud detection.
  • Merchants might require training to effectively use the consolidated tools.

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