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Customer reviews: Koala Bundles Volume Discounts

Develop by ProfitKoala

ProfitKoala helps Shopify stores increase revenue with AI-powered upsell & bundle offers. This review covers features, pricing, and real user experiences to help you decide if it fits your business.

Reviews (558)

Overall rating
4.9

What Merchants Think

Overall, merchants have given "Koala Bundles Volume Discounts" a highly positive reception. They appreciate the app's ease of use, extensive customization options, and the substantial impact on their sales figures. The customer support team is consistently praised for being prompt, helpful, and often going above and beyond to resolve issues. However, a few concerns have been noted, mostly related to technical glitches affecting store performance.

Key Strengths

  • Intuitive and user-friendly interface.
  • Highly customizable bundle and discount features.
  • Exceptional and responsive customer support.
  • Effective in increasing Average Order Value (AOV).
  • Seamless integration with store design and performance.

Common Concerns

  • Occasional technical issues causing significant sales impact.
  • Some users experienced difficulty replicating specific issues, causing frustration with support.

Final Thoughts

"Koala Bundles Volume Discounts" is widely regarded as a powerful tool for merchants seeking to increase sales through bundling offers. Despite some reported technical challenges, the app's comprehensive capabilities and outstanding customer support provide substantial value, making it a recommended choice for Shopify store owners.

lachentutgut

Jul 18, 2025  on Shopify

very good app, easy to set up and the support ist fast and responsive. Thank you

Éclat Femme

Jul 18, 2025  on Shopify

thank you!

Texture and Vessel

Jul 16, 2025  on Shopify

Backfire

Jul 16, 2025  on Shopify

App works great and awesome customer service.

PURE & GREAT

Jul 16, 2025  on Shopify

Einfach zu benutzen und schnelle, gute Hilfe (Danke Max!)

ZealforTee

Jul 16, 2025  on Shopify

Nature's Scent ®

Jul 14, 2025  on Shopify

Max was both super helpful and patient and helped me to understand exactly how to set up my discounts. Thank you so much Max :)

Luni Room

Jul 14, 2025  on Shopify

Very Good!

Akomoda

Jul 09, 2025  on Shopify

Muy facil de utilizar y amigable la aplicacion, Max del chat de servicio al cliente me ayudo en todo momento, muy agradecido por su gestion. la recomiendo total ! Saludos Akomoda muebles akomoda.cl

Mückenhelden

Jul 08, 2025  on Shopify

Sehr gute App, bundles funktionieren so gut wie immer Ohne Bugs und probleme + schauen am cleansten aus, support auch immer on top. Kann man nur empfelen

FootyFever

Jul 08, 2025  on Shopify

FurAway

Jul 07, 2025  on Shopify

Koala is the best and most user friendly bundle app I tryed. While it's missing some basic quality of life features like moving the tiers order around the quality support makes up for it, quickly opening feature requests and solving other problems one has quickly. For example I had a problem with the bundles taking time to load and Max from support swiftly solved my issue making the bundles load instantly.

Henri Valois

Jul 05, 2025  on Shopify

excellent app and support

EZ GARAGE CO.

Jul 03, 2025  on Shopify

I like the app but i recommend getting variant parts colors fixing and box fixing as it looks a little bit unprofessional. Also Max was of great help, shout out to max

BoobUp

Jul 02, 2025  on Shopify

10/10

My Store

Jul 01, 2025  on Shopify

Wicked AF! Skincare

Jun 30, 2025  on Shopify

My Store

Jun 30, 2025  on Shopify

Useful and it helps to make the store look proper, I want to mention their customer support that helps you step by step on any action you want to do, and I want to thank Gyte especially.

CanadaSupply

Jun 30, 2025  on Shopify

Support compétant, merci a louie pour son aide claire et précieuse

LightForce Laser Engraving, LLC

Jun 30, 2025  on Shopify

Wow! Koala is a super easy to navigate all-in-one bundle and volume app perfect for my store which focuses on customization. Louie was on hand to test set-up and ensure everything was running smoothly. I have custom coding in my product page which the app easily accommodated and Louie took the time to investigate. BIG advantage and after testing a dozen or so other bundlers this was the only one with all the features I needed. Easy. Simple. Effective!

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