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Customer reviews: Koala Bundles Volume Discounts

Develop by ProfitKoala

ProfitKoala helps Shopify stores increase revenue with AI-powered upsell & bundle offers. This review covers features, pricing, and real user experiences to help you decide if it fits your business.

Reviews (558)

Overall rating
4.9

What Merchants Think

Overall, merchants have given "Koala Bundles Volume Discounts" a highly positive reception. They appreciate the app's ease of use, extensive customization options, and the substantial impact on their sales figures. The customer support team is consistently praised for being prompt, helpful, and often going above and beyond to resolve issues. However, a few concerns have been noted, mostly related to technical glitches affecting store performance.

Key Strengths

  • Intuitive and user-friendly interface.
  • Highly customizable bundle and discount features.
  • Exceptional and responsive customer support.
  • Effective in increasing Average Order Value (AOV).
  • Seamless integration with store design and performance.

Common Concerns

  • Occasional technical issues causing significant sales impact.
  • Some users experienced difficulty replicating specific issues, causing frustration with support.

Final Thoughts

"Koala Bundles Volume Discounts" is widely regarded as a powerful tool for merchants seeking to increase sales through bundling offers. Despite some reported technical challenges, the app's comprehensive capabilities and outstanding customer support provide substantial value, making it a recommended choice for Shopify store owners.

Nimoriaan

Apr 20, 2025  on Shopify

User-friendly design with robust functionality.

Akashpp

Apr 19, 2025  on Shopify

Customers love it

Fluxxora

Apr 19, 2025  on Shopify

Simple and great App

Travison

Apr 19, 2025  on Shopify

The app itself works flawlessly and is technically solid. Setup was straightforward and the bundles are displayed correctly in the shop. However, we find the pricing model to be unfair. The monthly fee is based on the total revenue generated through the app — regardless of whether an actual upsell occurred. Even single-item orders, which would have happened without the app, count toward the pricing tier. This quickly bumps you into one of the highest pricing levels, even if the app didn’t contribute much value in those cases. In our opinion, the pricing should be based on actual upsells — meaning from the second item onward, where the app likely had a real impact. Technically impressive, but the pricing logic just doesn’t make sense for smaller merchants.

Prestige Cart

Apr 19, 2025  on Shopify

Best app I've tried

Chilli Red

Apr 19, 2025  on Shopify

Helpful support team made setup easy.

Elite Haven

Apr 18, 2025  on Shopify

Very straightforward app!

Aethonix

Apr 18, 2025  on Shopify

Coutndown timer drives urgency and boosts conversions.

Zyloraco

Apr 18, 2025  on Shopify

does what it says without glitches, no hassle.

Mind Peace

Apr 18, 2025  on Shopify

Great experience overall!

xefiero

Apr 18, 2025  on Shopify

Amazing support

Night Glow

Apr 18, 2025  on Shopify

Amazing support!

Ride With Joy

Apr 18, 2025  on Shopify

very helpful

TOAK

Apr 17, 2025  on Shopify

The support team was very quick to help us resolve an issue that was being caused by our custom product template. They made the process very easy.

Glowy Glow

Apr 17, 2025  on Shopify

Amazing results fast!

edone.paris

Apr 17, 2025  on Shopify

Quirky Cart

Apr 17, 2025  on Shopify

After struggling with other apps, this one was a breath of fresh air. The customization options are unparalleled.

Cartzomo

Apr 16, 2025  on Shopify

Really impressed so far

J&L Healthcare Furniture

Apr 16, 2025  on Shopify

Perfect for anyone wanting bulk discounts, so easy to use!

Pawpaw Prints

Apr 15, 2025  on Shopify

As a novice POD store owner I had some questions about how to set up a volume discount. The support from Koala was very prompt and they provided the solution/s I was seeking. 5 out of 5 in my book, John Pettit

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