ProfitKoala Upsell & Bundle App Review for Shopify

Customer reviews: Koala Bundles Volume Discounts

ProfitKoala helps Shopify stores increase revenue with AI-powered upsell & bundle offers. This review covers features, pricing, and real user experiences to help you decide if it fits your business.

Reviews (649)

Overall rating

4.9

5

1,131
4

17
3

2
2
1

10

What Merchants Think

Overall, merchants have given "Koala Bundles Volume Discounts" a highly positive reception. They appreciate the app's ease of use, extensive customization options, and the substantial impact on their sales figures. The customer support team is consistently praised for being prompt, helpful, and often going above and beyond to resolve issues. However, a few concerns have been noted, mostly related to technical glitches affecting store performance.

Key Strengths

Intuitive and user-friendly interface.
Highly customizable bundle and discount features.
Exceptional and responsive customer support.
Effective in increasing Average Order Value (AOV).
Seamless integration with store design and performance.

Common Concerns

Occasional technical issues causing significant sales impact.
Some users experienced difficulty replicating specific issues, causing frustration with support.

Final Thoughts

"Koala Bundles Volume Discounts" is widely regarded as a powerful tool for merchants seeking to increase sales through bundling offers. Despite some reported technical challenges, the app's comprehensive capabilities and outstanding customer support provide substantial value, making it a recommended choice for Shopify store owners.

Equal Eats

Jan 30, 2026 on Shopify

This has converted so well on our store. It's proved to be an essential app for us and gives great flexibility for pricing models. Customer support (specifically Max) is fantastic and helped us customize to be a perfect fit on our store.

Lavla Lab

Jan 30, 2026 on Shopify

Good customer service , very fast to solve my problem

KleberKompass

Jan 29, 2026 on Shopify

Very flexivle and powerful app, very fast support!

Wie Geht Es Dir Wirklich?

Jan 29, 2026 on Shopify

Meșteșugărețul

Jan 29, 2026 on Shopify

I like the app, price is good for the value, support also very helpful, quick answering and nice.

Munchies Patch

Jan 26, 2026 on Shopify

great app. perfect layout

De Vaure

Jan 26, 2026 on Shopify

super Alina a été réactive merci

BellyComfort

Jan 25, 2026 on Shopify

Easy to manage the app and it a great way to upsell your product. Also Louie from the customer support was great. Quick actions on the things that I needed

AZVA

Jan 23, 2026 on Shopify

Very useful app and Max is super helpful

White Rose Resistance

Jan 19, 2026 on Shopify

Discount Vapes

Jan 16, 2026 on Shopify

First impressions are always key with shopify applications. This app offered quick and easy UI to navigate to each option and the friendly Max to help me if needed. Great app and Great Service.

Haro Bikes Europe GmbH

Jan 16, 2026 on Shopify

Works very well and easy to install. I needed the support one time and had a quick response and the issue was solved in minutes. Awesome!

Magik Muzik Shop

Jan 15, 2026 on Shopify

I've just installed it and was easy to install (stack offer). Looking for to check out the app more. Alina was a great help.

Winston Collection

Jan 14, 2026 on Shopify

Great app, have been using for a long time and it works great.

School Badge Store

Jan 14, 2026 on Shopify

Koala Bundles Volume Discounts does exactly what it promises and works seamlessly. It’s easy to set up, flexible, and has been a great addition to our store for running volume discounts without any hassle. What really sets it apart is the support. Max was incredibly helpful — quick to respond, knowledgeable, and genuinely went the extra mile to make sure everything was working exactly how we needed it. It’s rare to get that level of hands-on support. Highly recommended if you’re looking for a reliable bundle and volume discount solution backed by excellent customer service.

Mano emalis

Jan 09, 2026 on Shopify

The support is very helpfull. I enjoy using this app and recommend it for others.

Plain Jane New York

Jan 07, 2026 on Shopify

support is super helpful and the app is very customizable - best one i've found for sure!

Heading Prints

Jan 07, 2026 on Shopify

Beach Bee Candle Company

Jan 06, 2026 on Shopify

Franklins

Jan 05, 2026 on Shopify

Helpfull support and great app. Got a quick response to an urgent matter in the layout.