I’d highly recommend Product Rentals Pro to anyone running a rental-based business on Shopify. Support is primarily via email and Evan has been exceptionally responsive, often replying within minutes and always within a day, which has given us a lot of confidence as we grow. After exploring multiple rental apps, this was the only solution that felt robust enough that we didn’t need to build our own from scratch. From intuitive front-end calendar customisation to clear back-end rental management, it covers the full journey at a very fair subscription price. An added bonus is that you can get started on a free plan for your first few rentals before committing, which makes it easy to test if it’s the right fit for your store. We look forward to continuing our growth journey with Product Rental Pro!

We absolutely love Product Rentals Pro! Everything is so easy to use, and it makes processing orders and returns completely seamless. There are so many great features, and the customer support has been fantastic — we’re yet to run into a single issue. Highly recommend!

This app has changed the game completely for my dress rental business. The layout is so easy on my website which makes it very simple for customers to choose their rental dates. The buffer system for before/after rentals is perfect and means you never have to be stressed about what day you're getting your product out. Highly highly recommend

Customer Service here is great. It is by email, but they are very responsive and timely. Happy with them!

Wonderful app which covers everything I need for running a hire business. Great customer service - Australia based !!! prompt email replies with easy to follow instructions and any issues always very quickly resolved. I won't be using any other app!

A solid 10/10. Highly recommended. We run a clothing rental platform and have been using Product Rentals Pro for a while now. We couldn’t be happier, the logic behind the app works flawlessly, the back office is super intuitive, and it’s super easy to upload products, manage rentals, work with the platform, and make adjustments. Customer support is also amazing. Evan replies almost instantly to any question, and even provides code support to make sure everything looks and works exactly as you want.

We migrated our website from Wordpress across to Shopify specifically because of the functionality of this app and honestly I don't know how we were managing before it! The dashboard gives us everything we need to see the pipeline of rentals, the comms automations are great and its allowed a seamless experience for customers. PRP Customer service has also been fantastic, super responsive whenever we've needed it - which since the implementation is not often. Highly recommend for anyone in the rental industry.

Product Rentals Pro has been amazing for us! The app is so well done and is great for our hire business, but also the support from the developers has been second to none, highly recommend!

We can't say enough good things about Product Rentals Pro. From the moment we inquired, their support team went above and beyond—before we had even signed up for a plan! They took the time to walk us through every aspect of the software on a call, explained how to integrate it into our existing Shopify site, and even helped customize widgets to better suit our business needs. The level of care and attention they gave us was truly impressive and rare to find. It’s clear they genuinely want their users to succeed. This is a software we’ll be using daily, and it’s already proving to be a game-changer for a business like ours that offers products for both purchase and rent. It solves so many logistical headaches we previously faced, and the flexibility and user-friendliness are unmatched. We’re so grateful to the team for making such a smart, reliable tool available via the Shopify App Store. If you’re in the rental game, do yourself a favor and integrate this into your shop—you won’t regret it!

This app has been a game changer for my rental business! As soon as I sent an inquiry email with a few questions, Evan responded almost immediately. He not only answered everything clearly but also offered a live walkthrough and helped me get set up with ease. I previously used IZY Rent, which felt outdated and lacked responsive support. In contrast, the Product Rentals Pro platform is incredibly user-friendly, packed with great features, and backed by some of the best customer service I’ve ever experienced. Highly recommend!

We love Product Rentals Pro!! Specifically designed for rentals, it is far more efficient than outdated systems we have used before. Integrating with Shopify made it a no brainer for us, along with automated reminders and a dedicated fulfillment and returns view PRP has made managing bookings effortless. Highly recommend for any dress hire business.

PRP has completely transformed the way I run my rental business. It’s drastically reduced errors and streamlined so many processes. There are no other apps like it that are as suitable for dress hire than PRP. I genuinely couldn’t recommend it more.

Product Rental Pro has been a game-changer for my store. The setup was seamless, it’s incredibly easy to use, and the customer experience is flawless. On top of that, the customer support is incredible — quick to respond, helpful, and genuinely supportive. Highly recommended for any store offering rentals!

I have tried a few of the rental apps and if you have a fashion rental business this is definitely the best option

PRP is perfect for my dress hire business! The tailored rental settings have made everything SO much easier and have avoided many double bookings + customer refunds. The filters make my bookings simple to navigate and prepare across my staff members- being able to mark when items are packed, dispatched and returned, so we all know what is going on! I am able to filter pick up and postal orders separately, and search date ranges. The customer notifications with auto emails and texts have saved hours of my time per week and are custom to the client’s date selections. The best thing I ever did for my business was switch to PRP from the previous app I was using. I recommend it to everyone I can

Great support and design functionality. Would recommend utilising the free onboarding call to help you set the app up properly. Very easy to use and a friendly talented team!

So easy to set up and has all the features needed for a dress rental business. The support team is so helpful and their response time is second to none. While making the change to Product Rentals I also increased my prices and was worried this would impact sales. However even though some prices almost doubled I have seen more uptake and conversions from this new app and I haven’t changed anything else so I have to assume it is the improved experience customers are having. Cannot recommend highly enough !

Love this app. Tons of customizable options, that are easy to do. Customer support is fantastic! Look forward to continue using it for months and years to come.

Just moved to this app and so impressed with the personalised and professional service to onboard us and provide tailored solutions for our rent a rack service. Excellent and prompt communication. Much more cost effective than other apps too!

What a great product. After months of using another 'bigger' app, I got fed up and started searching for a better one. This app is not only more intuitive from an owner perspective, but also from the customer facing side. Customers now have a clearer idea when booking their products what to expect - which will cut down on our customer service hours a lot. I've reached out a number of times for support from the developers and they are very quick to respond and very informative. So glad I found this app, just wish i had found it sooner.