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Customer reviews: Product Rentals Pro

Reviews (20)

Overall rating
5

What Merchants Think

The general sentiment among merchants using "Product Rentals Pro" is overwhelmingly positive. Business owners, particularly in the dress rental industry, have found the app to be an exceptional addition to their operations. It stands out for its ease of use, seamless integration, and ability to automate many manual tasks. Support from the PRP team is frequently highlighted as being responsive and proactive, significantly enhancing user satisfaction.

Key Strengths

  • Automatic reminder emails and SMS notifications for customers.
  • Seamless setup and intuitive user interface.
  • Customization of the widget to match website design.
  • Efficient management of postal and pickup orders.
  • Highly responsive and helpful customer support team.
  • Streamlined processes saving time and effort for business owners.

Common Concerns

  • Desire for the app to have been available sooner.

Final Thoughts

"Product Rentals Pro" has been widely acclaimed by small business owners, primarily in the rental sector, for its targeted features and usability. The app is recognized as a game changer that not only simplifies operations but also boosts efficiency and revenue. Its well-thought-out features and excellent customer support make it an indispensable tool for rental businesses.

BLUE GEMS ir

Feb 19, 2025  on Shopify

I highly recommend Evan and the Product Rental Pro team! As a new Shopify user, Evan has made sure I have a thorough understanding of how the plugin works and how it fits with my business — even from the other side of the world! He's always there to provide support whenever questions arise. Thank you so much, Product Rental Pro! I’m excited to see what the future holds.

The Dressing Room Hire

Jan 25, 2025  on Shopify

Product rentals has been the best addition to my dress hire business, I have been operating for around 7 years and instantly once I started to look through and install the app I knew it was the right fit. It feels more organised and clear on the back end and just works more seamlessly. Things we used to do manually can be made automatic via the app. Definitely recommend!

Endless

Jan 18, 2025  on Shopify

When we heard about PRP, we moved over within 24 hours and were quickly up and running. The support from Evan has been excellent. Prompt to respond and does so thoroughly. He's been quick to help but also implement changes and additions to the app to support our company. The app works brilliantly and does exactly what we need. Excited to see how the team continue to develop the app in the future but this is one aspect of our business we now no longer need to worry about. Thanks Evan and team!

Lucida Boutique Ballarat

Jan 09, 2025  on Shopify

I have been in the dress rental industry for 6 years and the Product Rentals Pro App has been by far the best software I have come across yet. It is super easy to use and set up on your website. The features they provide have been very well thought out and very relevant to dress rentals. The features that we love the most are: - The automatic reminder emails/texts you can send your customers. - The different pick up/delivery options for customers to select before seeing if a dress is available on the calendar. - Competitive pricing options. - Being able to customise the look of the widget on our website so that all fonts/colours are the same. The customer service is also excellent with response times to any queries super quick and very helpful step-by-step instructions on dealing with any integration issues. Thank you to the team at PRP, we love this app very much! Ange - Lucida Dress Hire

rwsb.

Jan 07, 2025  on Shopify

Product Rentals Pro has been a game changer for my dress hire business. I have been using other platforms for the last 6 years and this app has been everything I have wanted in a Dress Hire booking system. Everything just makes sense. The team are great and supportive. The set up is easy and straight forward. Would recommend this app very highly! Super efficient and a time saver!

C&A Couture Hire

Jan 07, 2025  on Shopify

I tried several different services before landing on PRP. This software is by far the best for rental businesses.

Goldie's - Designer Dress Hire

Dec 04, 2024  on Shopify

I have been WAITING 5 years for an app like PRP! It has streamlined my dress hire business and the support is unparalleled. Highly recommend!

Lizzie Lend

Nov 18, 2024  on Shopify

Excellent, simple to use and easy to integrate.

Plus One Dress Hire

Nov 18, 2024  on Shopify

We're so glad we made the move to PRP! PRP has all the features we need (and some we didn't know we needed) and the PRP team is responsive and helpful. It saves us HOURS each week compared to our old system - we recommend!

Curated Collection

Oct 23, 2024  on Shopify

Been using for 2 months now and very impressed, so glad I switched. Very easy to set up and the support has been amazing. A lot of features that I couldn't find anywhere else, the team really understands rental businesses. Love the convenience of automated email and sms reminders. Would highly recommend to anyone running rental business!

Before Midnight Rentals

Oct 12, 2024  on Shopify

This app has every single feature a dress hire business requires. Being able to seperate postal and pick up orders to maximise bookings and revenue is incredible. The system in place to track returns, send customer notifications has allowed me to streamline processes in my business quicker and more efficiently. I have had a lot less headaches in the last few weeks I have been using this app and truly believe this is a revolutionary booking system for rental businesses. I am so glad I made the change to PRP.

The Luxe Closet Australia

Sep 25, 2024  on Shopify

If you're managing a product rental business, this app is exactly what you need. Unlike other platforms this app addresses the core needs for rental businesses, it’s fantastic. The interface is clean, simple to navigate, and tackles all the key elements needed for smooth operations. Since switching we've seen a big improvement in our workflow The support team has been incredibly responsive and helpful as well. Our only wish is that we had found this app sooner. It’s completely transformed how we handle bookings. Highly recommended for any rental business!

Renascence Studio

Sep 24, 2024  on Shopify

Product Rentals Pro has been an invaluable asset for our rental business. Its intuitive design has simplified managing bookings and orders, and the smooth setup made integration hassle-free. The app provides clear visibility of upcoming orders and automatically sends customer reminders, saving us time and effort. The ability to adjust pickup or postal lag times has greatly improved our efficiency. We highly recommend it to any business looking to optimize their rental processes.

Worn By Her

Sep 24, 2024  on Shopify

Highly recommend PRP as they are tailored specifically for rentals, unlike generic booking apps. The setup was easy, and the user interface is intuitive. The ability to manage postal and pickup orders with accurate lag times is fantastic. The checklist feature and dedicated tracking for returns streamline my weekly rentals. The support team is always helpful and open to suggestions. I can't recommend this app enough, it's made my life as a small business owner so much easier!

Rents with Maggie

Sep 20, 2024  on Shopify

This app is such a game changer for the dress rental industry, the seamless design is so easy for both customers and business owners. The app has integrated features including different buffers for postal/pick up orders, public holidays etc, which are not available on similar apps. This app makes it so much easier for me to manage my weekly rentals with the checklist feature - and the dedicated section for postal return tracking numbers is incredible. I couldn't recommend this app enough. The support team is always happy to assist with recommendations and help, and takes suggestions for new features onboard.

First Date Rentals

Sep 19, 2024  on Shopify

Game-changing app for the garment rental industry! Everything we have wanted for so long. Attentive support who are always willing to action your requests for the app. Some of my favourite features: Ability to dechiper between pick up and postal rentals, buffers accounts for public holiday, sms return reminders, calendar widget is beautifully designed. Absolutely delighted to have found this app, has given us peace of mind that we have an app we can rely on.

Eastend Wardrobe

Sep 18, 2024  on Shopify

I highly recommend Product Rentals Pro for business owners looking to streamline their rental processes. This user-friendly app simplifies management and organization, saving valuable time. It's a game-changer for optimizing rental operations and keeping everything organised.

lonedresshire

Sep 12, 2024  on Shopify

This app has been instrumental in helping create efficiencies, streamline processes and grow my online rental business. It was extremely easy to set up, is able to send automated reminders to renters, provides clear visibility of upcoming orders and allows myself to set up more accurate dates lag times for hires dependent on whether they are postal or pick ups. I've been told theres even more features to come.

Mama Rentals

Aug 20, 2024  on Shopify

GAME CHANGER!!! If you own a product rental business, you need to ditch your current app immediately and switch to PRP. This app is specifically tailored for product rental businesses, unlike most other booking apps that try to do everything but fail to meet basic product rental needs. I cannot begin to tell you how awesome it is to finally have this app installed on my site to manage rental bookings. It has taken into consideration all the nitty gritty details a product rental business need, the user interface is so simple and straight forward, the support is absolutely amazing. Since installing the app, I am able to take more local pickup bookings on weekends (which I previously had to forfeit), and I no longer need to perform a few manual tasks that I had to do while using another booking app. My only complaint is that they didn't create this app sooner. Thank you team for making my life as a small business owner so much easier, and I cannot wait for future improvements and other amazing new features!

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