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Customer reviews: Askify ‑ Questions & Answers

Reviews (25)

Overall rating
5

What Merchants Think

The "Askify ‑ Questions & Answers" app has received largely positive feedback from merchants. Users appreciate its utility and ease of use, especially praising the exceptional customer support provided by the technical team. Many reviewers recommend the app and express their hope for additional features in future updates.

Key Strengths

  • Easy to use interface
  • Exceptional and responsive customer support
  • Ability to handle customer inquiries both publicly and privately
  • Integration with Shopify stores at reasonable pricing
  • Customizable FAQ layout and branding

Common Concerns

  • Initial bugs with special characters causing crashes
  • Issues with app functionality at the start, resolved quickly by support

Final Thoughts

Overall, "Askify ‑ Questions & Answers" is well-received by merchants for its functionality and outstanding customer service. While a few initial bugs have been reported, they were promptly resolved, leading to high satisfaction among users. It’s a highly recommended tool for managing customer FAQs effectively.

GAPS Water Treatment

Feb 17, 2025  on Shopify

I've tried numerous similar apps, and this one stands out as the best by far. It was incredibly simple to set up and integrates seamlessly with my theme. The Askify team went above and beyond to help me customize the app to fit my needs. I couldn't be more pleased!

HVACR-SHOP.COM

Nov 22, 2024  on Shopify

This app is very easy to use and useful. Especially the support team, very fast. Thank you very much to the team. Hope the team will develop more new functions in the near future. I recommend this app.

Footlogix UK

Oct 24, 2024  on Shopify

Great customer service - helped us match the app to our branding and very promptly too

Avern Cleaning Supplies (Internet) Ltd

Aug 14, 2024  on Shopify

Amazing Plugin with great support

Dropar Surf Club

Apr 15, 2024  on Shopify

The app works pretty well when there's no ' in the title, but when the title contains ' then the app crashes. Edit: the support team fixed the bug as reported. I can confirm that it is working now! Great support!!

Merkaz Hosofrim

Jan 08, 2024  on Shopify

This is a very nice app, since it allows users to post questions on product pages as well as on a dedicated FAQ page, while also allowing admins to arrange traditional FAQs. Customer service was the best! They tweaked the layout according to my request and did everything quickly and efficiently. Would definitely recommend.

Electrotodo.es

Oct 18, 2023  on Shopify

Great app. Best support.

Reperch Staging Temp

Sep 22, 2023  on Shopify

It worked as advertised and the support is very helpful

InspiredGrabs.com

Jul 02, 2023  on Shopify

Discover this ultimate app for your Shopify store at an unbelievably reasonable monthly price. Don't waste a second - install it now! Rest assured that any issues you encounter will be resolved with exceptional patience. Don't just take my word for it; experience it yourself and avoid the hassle of trying inferior apps. I'd give it more than five stars! Thanks to the technical team; you guys are beyond awesome!

EverHandmade

Aug 12, 2021  on Shopify

Very useful app!!!! It doesn't work well at first, so i tried to contact them, and they replied us fast, and fixed the issue fast!!!!

Jens Hansen

Nov 11, 2020  on Shopify

Requested export/import of question answers and they set up everything for me. Excellent app and support. Highly recommended! Makes it easy for to answer your customers product questions privately and also use it to build a public faq as well

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