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Customer reviews: Askify ‑ Questions & Answers

Reviews (25)

Overall rating
5

What Merchants Think

The "Askify ‑ Questions & Answers" app has received largely positive feedback from merchants. Users appreciate its utility and ease of use, especially praising the exceptional customer support provided by the technical team. Many reviewers recommend the app and express their hope for additional features in future updates.

Key Strengths

  • Easy to use interface
  • Exceptional and responsive customer support
  • Ability to handle customer inquiries both publicly and privately
  • Integration with Shopify stores at reasonable pricing
  • Customizable FAQ layout and branding

Common Concerns

  • Initial bugs with special characters causing crashes
  • Issues with app functionality at the start, resolved quickly by support

Final Thoughts

Overall, "Askify ‑ Questions & Answers" is well-received by merchants for its functionality and outstanding customer service. While a few initial bugs have been reported, they were promptly resolved, leading to high satisfaction among users. It’s a highly recommended tool for managing customer FAQs effectively.

Dropar Surf Club

Apr 12, 2024  on Shopify

The app works pretty well when there's no ' in the title, but when the title contains ' then the app crashes

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