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Customer reviews: DECO Product Labels & Badges

Develop by PieLab

Reviews (845)

Overall rating
4.9

What Merchants Think

Merchants generally express high satisfaction with "DECO Product Labels & Badges." The app is praised for its ease of use, variety of customization options, and the exceptional support team, which often resolves issues in record time. Users appreciate the application's ability to seamlessly integrate and enhance the appearance and functionality of their online stores, making products more identifiable and aesthetically pleasing.

Key Strengths

  • Responsive and effective customer support.
  • User-friendly and easy to navigate interface.
  • Customization options for labels and badges.
  • Seamless integration with product and collection pages.
  • Quick setup and fast issue resolution.

Common Concerns

  • Initial setup issues with labels not displaying correctly.
  • Bugs or technical glitches that need addressing, though they are usually resolved quickly by support.
  • Some features require upgrading to a paid plan for full access.

Final Thoughts

"DECO Product Labels & Badges" is highly regarded by its users, particularly for its simplicity and excellent customer support. While there may be occasional technical challenges, the support team's prompt and helpful responses significantly enhance the overall experience. It is an invaluable tool for merchants looking to improve their store's visual appeal and product differentiation, making it a worthy recommendation for Shopify users seeking efficient customization features.

Norse Imports LLC

Nov 14, 2024  on Shopify

A little issue at the start where the labels arent showing on my collection pages. I am being helped now and hope to have it fixed soon

Peters Valley Gallery

Nov 14, 2024  on Shopify

we love that we can download our own file for a fully custom badge and that we can edit the placement of it; so much easier than trying to code it ourselves, lol. We had noticed a small snag in it's display, but the support team were super quick to respond and very kind, and their team got it fixed within a few hours. Definitely would recommend.

Timeless

Nov 13, 2024  on Shopify

i got an assist from Rossie,she was very king and very helpful i hope she can continue working with people as part of the support staff because she is very patient and very helpful.

PeanutButterPigs Guinea Pig Rescue

Nov 12, 2024  on Shopify

The customer service at Deco's app is always so friendly and fast to respond! One of the best customer service experiences I've had on shopify!

DRAMA MERCH CO.

Nov 12, 2024  on Shopify

The app is easy to use and the customer service rep Sam and Duke from the dev team are quick to respond and helpful

Feel22

Nov 12, 2024  on Shopify

the app is super smooth, very easy to use and the support is spectacular! We had to go for it during November which was a very packed time and I still ran very smoothly and didn't interrupt anything

El Aviador Models

Nov 11, 2024  on Shopify

Got assisted by JULIE I got answered almost inmediately and Julie made sure my issue got resolved as soon as possible, which she DID resolve extremely quick, no hassles and straight to the point! The overall app experience is also amazing, very straightforward and easy to use. Would definitely recommend!

BodyFlexx

Nov 11, 2024  on Shopify

Answered right away, quite helpful. Having a technical issue with the labels on my collection pages.

Al Masam Stationery LLC

Nov 11, 2024  on Shopify

Customer Support (Rossie): Quick Response, Effective Approach, Quick Hands On Assistance. App is good and highly recommended.

Balense® Skin

Nov 10, 2024  on Shopify

Great app, excellent support team. Rossi went above and beyond to help with my enquiries. I highly recommend this app. Thank you so much.

EShoppy.nl

Nov 08, 2024  on Shopify

This app is designed to make life easier, and you’ll feel that right away. Everything runs smoothly and is easy to navigate. Need help? No problem! Hana from customer service genuinely cares about you. She listens to your questions, responds quickly, and goes out of her way to help, so you can always move forward with confidence

Ryo Parfums

Nov 08, 2024  on Shopify

Customer support from deco's team, particularly from representatives wendy is responsive and helpful. I appreciate the team's quick responses and assistance with label customization or resolving technical issues like adding free banners, which adds to the positive experience with the app. In terms of functionality it integrates smoothly with shopify offering tools to manage labels based on various conditions without slowing down page loading speeds.

MYHOLDAL LEBANON

Nov 07, 2024  on Shopify

AMAZING!!! the best thing that encourage me to keep an app, is the support, I'm really happy and satisfied with the super professional support and the fast action taken by the tech team is really amazing and rare to find on Shopify apps, this app is highly recommended.

Tandy Leather, Inc.

Nov 06, 2024  on Shopify

I recently had the pleasure of receiving outstanding tech support for my Shopify app, and I couldn’t be more impressed. Ainsley, the support representative, was an absolute standout throughout the process. From the moment I reached out with my initial concerns, Ainsley’s professionalism and genuine eagerness to help were apparent. Ainsley resolved my issue within a few minutes, demonstrating a deep understanding of the app’s functionality and taking the time to guide me through each step, ensuring I felt confident with the solutions provided. What truly set this experience apart was Ainsley’s proactive approach; they not only addressed my current issue but also offered insightful tips to optimize my app’s performance for future use. Their patience, clarity in explanations, and ability to troubleshoot efficiently made a potentially stressful situation smooth and straightforward. Thanks to Ainsley’s assistance, my app is running perfectly, and I have a clearer understanding of how to maintain its peak functionality. I highly recommend this support team, especially Ainsley, to anyone in need of technical assistance on Shopify. Their expertise and customer-focused approach are truly second to none!

Premier Camping

Nov 06, 2024  on Shopify

Easy to use to highlight product USPs, features or sales - and fast support from Ainsley with a small glitch. Excellent app

Carebiotics

Nov 06, 2024  on Shopify

Definitely the best app for labels and badges you can install in your shop, and their support is excelent. Thank you, guys.

LG Billet USA

Nov 06, 2024  on Shopify

This app is incredibly user-friendly and easy to navigate. Their 24/7 live chat support is always available and exceptionally helpful. It also offers great features, like the ability to add labels and tags to products effortlessly.

Craft&Ride

Nov 02, 2024  on Shopify

Rossie and the DECO team provided outstanding customer support and development time to meet my exact needs within minutes of downloading the app. I highly recommend this app to anyone looking for labels and badges. This app's team will go to great lengths to ensure you have the best experience. Huge shout out to Rossie! I can't thank you enough.

J & J Auto Wrecking

Nov 01, 2024  on Shopify

I looked for a good while for an app that would only list banners/labels for items with specific tags. It works very well for my needs and customer support was super fast and friendly. Highly recoomend them.

SP Enterprise

Oct 31, 2024  on Shopify

The service I received today was exceptional. Thanks to the team including my representative Ainsley who made sure that all was well, answered all my questions and actioned my requests. Due to this, consideration will be made to go for one of the paid plans

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