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Customer reviews: DECO Product Labels & Badges

Develop by PieLab

Reviews (845)

Overall rating
4.9

What Merchants Think

Merchants generally express high satisfaction with "DECO Product Labels & Badges." The app is praised for its ease of use, variety of customization options, and the exceptional support team, which often resolves issues in record time. Users appreciate the application's ability to seamlessly integrate and enhance the appearance and functionality of their online stores, making products more identifiable and aesthetically pleasing.

Key Strengths

  • Responsive and effective customer support.
  • User-friendly and easy to navigate interface.
  • Customization options for labels and badges.
  • Seamless integration with product and collection pages.
  • Quick setup and fast issue resolution.

Common Concerns

  • Initial setup issues with labels not displaying correctly.
  • Bugs or technical glitches that need addressing, though they are usually resolved quickly by support.
  • Some features require upgrading to a paid plan for full access.

Final Thoughts

"DECO Product Labels & Badges" is highly regarded by its users, particularly for its simplicity and excellent customer support. While there may be occasional technical challenges, the support team's prompt and helpful responses significantly enhance the overall experience. It is an invaluable tool for merchants looking to improve their store's visual appeal and product differentiation, making it a worthy recommendation for Shopify users seeking efficient customization features.

3dstorekw

Aug 19, 2024  on Shopify

Very nice & Simply App .. wonderful results as described. Support is great and fast .. Thanks you Rossie for great support

Sacred CEO

Aug 17, 2024  on Shopify

Rosie was fantastic with her support and helping me create the perfect label for my store. She designed it and edited it on the spot. Fanastic support!

The Rustic Barn

Aug 12, 2024  on Shopify

Their support was excellent and response time which is so appreciated. The issue was fixed quickly. So far wonderful app!

Lavina

Aug 08, 2024  on Shopify

Really helpful app and Rosie really took the time to show me everything step by step. She made sure it looked exactly how I pictured it in my head!

velocifiretech

Aug 08, 2024  on Shopify

The customer service was amazing. Rossie help me a lot on how to solve the issue. Thank you so much! :)

Mentonym

Aug 07, 2024  on Shopify

Rossy was very helpful regarding the app; she knew her job well and was very helpful with some suggestions.

Underwear for Humanity

Aug 06, 2024  on Shopify

Excellent support! The team is always helpful and responds quickly, especially Rossie. This app works perfectly for us—exactly what we need.

Rimple & Harpreet

Aug 01, 2024  on Shopify

I recently had the pleasure of working with an app helper " Rossie "who assisted me in creating labels for my products and collections. She was incredibly helpful throughout the process, demonstrating a deep understanding of the platform and providing clear, concise guidance. Her expertise and friendly support made the task effortless and efficient. I highly recommend her services to anyone looking to optimize their Shopify store!

Opulent Gurlz

Jul 29, 2024  on Shopify

Great app, also I had issues working late at midnight. I was able to get a fast response with great customer service from Rosie. She guided me through my issues step-by-step. I also love the badges that they have. This is a must have app for any e-commerce that’s trying to grow and look, professional

The Glamorous Goat

Jul 27, 2024  on Shopify

Great customer service from Rossie in helping me get it set up. So good for those that are not technical to have that kind of service. Good library of badges and labels to choose from. Thanks again, Rossie!

Phone Case For

Jul 26, 2024  on Shopify

I recently started using the DECO Product Badges app, and I couldn't be happier with my experience. The app is user-friendly and offers a fantastic selection of vibrant, high-quality badges that have significantly enhanced my product presentations. I also want to give a special shoutout to Rossie, who provided exceptional customer service. I had a minor issue with the app, and Rossie went above and beyond to resolve it promptly. Her professionalism and dedication to ensuring customer satisfaction truly stood out. It's not often you encounter such helpful and friendly service. Thank you, DECO, and especially Rossie, for making my experience so positive. I highly recommend the DECO Product Badges app to anyone in need of reliable, high-quality badge solutions.

Beauty Collective

Jul 24, 2024  on Shopify

Rossie, the very kind support person acted promptly on my issue and fixed in a very short time. app have a great functionality and usability. easy to use and well recommended.

VS WILD

Jul 18, 2024  on Shopify

A recommendation from another merchant led me to download DECO. I have to say it really is the best and most convenient solution for creating great badges. For people who a) are not necessarily technically gifted or b) just want to save time, DECO is a great solution. Special thanks to Rossie for her unique support. I must say I've had a few support calls and received a lot of nice support but Rossie is by far number 1 - very friendly and very quick with information + screenshots etc. 5/5 definite recommendation

HDTech EV

Jul 16, 2024  on Shopify

Good customer support. I got some problem for the app . Chat with customer services (Rossie) and she quickly responded in second and solve all my problems. It is at midnight. Great App and good Customer Services.

GearUp New Zealand

Jul 14, 2024  on Shopify

Have been using app's functionality for around the year now, it works perfectly fine almost every time, sometimes we have little issues with how labels displayed but support team very prompt and so fur has been able to solve everything in a mutter or 15 minutes. Highly recommend.

ilabb

Jul 09, 2024  on Shopify

This is an excellent app for product labels and callouts. However, the fast and proactive support from Rossie is impressive! I highly recommend it!

Stickybones Inc.

Jul 03, 2024  on Shopify

I had an great experience with the Deco Shopify app, thanks to Rossie. She was incredibly helpful, guiding me through my issues with clarity and efficiency. Rossie quickly found a resolution and made the whole process seamless. Her support was exceptional, and she ensured that all my concerns were addressed promptly. Highly recommend the Deco app and Rossie for their excellent service!

❤ 台灣閨蜜 ❤

Jul 03, 2024  on Shopify

Great and timely support to solve label invisiable issue. And also provide insightful suggestions for moving forward my store with a better growth. Thank you, Rossie :)

Menworks®

Jul 02, 2024  on Shopify

works flawlessly, little hiccup while setting up but thanks to Rossie from support team everything works great. would recommend 10/10

The Hat Harness

Jun 29, 2024  on Shopify

Their customer service was so patient responsive and and helpful. I recommend this app. It does require a bit of experience with web development, but not developer level. Their developers were able to log into my account as collaborators and repair any bugs we had. I recommend them for a very novice small business operator which is what we are. Thank you Rossie!

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