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Customer reviews: DECO Product Labels & Badges

Develop by PieLab

Reviews (845)

Overall rating
4.9

What Merchants Think

Merchants generally express high satisfaction with "DECO Product Labels & Badges." The app is praised for its ease of use, variety of customization options, and the exceptional support team, which often resolves issues in record time. Users appreciate the application's ability to seamlessly integrate and enhance the appearance and functionality of their online stores, making products more identifiable and aesthetically pleasing.

Key Strengths

  • Responsive and effective customer support.
  • User-friendly and easy to navigate interface.
  • Customization options for labels and badges.
  • Seamless integration with product and collection pages.
  • Quick setup and fast issue resolution.

Common Concerns

  • Initial setup issues with labels not displaying correctly.
  • Bugs or technical glitches that need addressing, though they are usually resolved quickly by support.
  • Some features require upgrading to a paid plan for full access.

Final Thoughts

"DECO Product Labels & Badges" is highly regarded by its users, particularly for its simplicity and excellent customer support. While there may be occasional technical challenges, the support team's prompt and helpful responses significantly enhance the overall experience. It is an invaluable tool for merchants looking to improve their store's visual appeal and product differentiation, making it a worthy recommendation for Shopify users seeking efficient customization features.

Koodak Jeweller's Supplies

Jan 02, 2025  on Shopify

App allows very detailed changes of everything relating to badges and labels, can either use their default images, or overlay with text / shapes and pick your own colour text and background. Positioning, sizing etc can all be done via px or percentage which is super helpful. Can also apply them to products, collections, status like new, and many more options. Most importantly, super fast support that resolved my issue (coding changes were made on their side super quick) Note: I changed over from another similar app that was giving me slow CLS (Cumulative Layout Shift issues) and PageSpeed issue, this app did not have any such issues. Very happy!

Dr Mart Store

Dec 29, 2024  on Shopify

App is great and intuitive to use, don't need to spend much time to understand how it works, few clicks and good to go. Just got an issue recently and Sam after a kind and rapid probing questions just got that only the devs could resolve, after escalating the case all problems are sorted and now all working wonderfully.

Primal Hair

Dec 29, 2024  on Shopify

Wow, fantastic customer support! A big thanks to Sam for helping me apply a badge, label, and banner for the holiday sale. I couldn't have asked for a more complete service in under 5 minutes. The customer service chat was incredibly efficient, and this powerful app will significantly enhance the customer shopping experience with these customizations. Unbelievably great service!"

DJ Supplies Sound and Lighting Ltd

Dec 26, 2024  on Shopify

With in minutes of installing the app and raising a request I had Great super fast support from Tina and the DEVs. Fixed the issue in lightning fast time. Thats customer service. Thank You

Shop Blue Diamond Boutique

Dec 24, 2024  on Shopify

Their developers broke the app 1 week before Christmas and caused major price discrepancies, caused a huge loss in sales and their supports solution was to go buy a different computer and try that. Worst app and even worse support. Don’t give these scammers a penny. Hope they go bankrupt.

La Féve UK

Dec 22, 2024  on Shopify

Easy to use, have everything I need. Great Customer service, Jane was so helpful and friendly when I ask for support. Also it's free without any limitations like other apps - which is pretty amazing too

Highland Professional Shop

Dec 20, 2024  on Shopify

It offers a few great tidbits for an online store. It could include more, but the live chat box is extremely helpful and you can customize everything to tailor your needs, or just use templates if you're not very tech-savvy. Pretty good cost too, I'd recommend.

SEW-WHAT? Virgin Hair!

Dec 20, 2024  on Shopify

Excellent customer service! They respond promptly, answer all questions, and will customize the wording on a template to your liking if they don't have what you need. You really can't ask for too much more than that. I will be keeping them as an app for sure.

The Listening Room

Dec 19, 2024  on Shopify

Rossie was extremely helpful in walking me through issues and had developers solve problems in real-time. I appreciate the help and am enjoying this app immensely!

Blueberry Shop

Dec 18, 2024  on Shopify

This app is easy to use and has many functions. I like the rich selection of labels they provide, and I can also use my own labels. The labels can be displayed in various positions, and timing can be set, which is very useful when online stores are running promotional campaigns with gift giveaways.

Cafésito

Dec 13, 2024  on Shopify

Works good and it free so everyone can use it. Looks nice on the website and there are no glitches as far as I know

NEL

Dec 13, 2024  on Shopify

The function description is easy to use, and the customer service staff is very patient to provide me with highly effective help

Vegirl

Dec 12, 2024  on Shopify

Tina fixed my problem super quickly! I was having trouble adding badges to my products on Shopify, and this app solved it in no time. The features are so easy to use, and it has everything you need to make your product pages stand out. The ability to customize the badges and control where they appear, like only on the first image, is a game changer. I’m really impressed with how seamless everything is. If you’re looking for a way to add some extra flair to your products, this app is literally amazing! Definitely install it!

Shield Vitamins

Dec 10, 2024  on Shopify

5 Star Experience. App has many options and badges look great on our product pages. Sam was so friendly and positive - I had 1 small issue and they fixed it in under 10 minutes.

Peanut.pt

Dec 05, 2024  on Shopify

Precisei de apoio porque quero personalizar uma etiqueta que já existe na biblioteca, e prontamente recebi resposta. ainda que esteja à espera de saber a resposta final e se é possível ou não, e como devo fazer....a pessoa que me está a ajudar é muito atenciosa e simpática!! Fico agora a aguardar para saber se o que pretendo é possível fazer.

Pure & Coco

Dec 03, 2024  on Shopify

Sam is quick to answer all my questions and is helping to create a custom badge I need for my skincare products. Highly recommend their app!

Sentient Beauty Fashions. Your Fashion Shop

Dec 03, 2024  on Shopify

I love the way these labels have enhanced my shop. I'll look forward to the new labels coming Dec 12th thanks for the excellent customer service I received today.

Hakuna Pets

Dec 01, 2024  on Shopify

Great app with deep features & rules to display your labels & badges. Love that they have tags rule & priority rule. Excellent support.

PrijzenStorm.nl

Nov 30, 2024  on Shopify

Straight forward and handy. Great support, fast to respond and Rossie was a breeze, she solved our issue within minutes.

Alchimie di Circe

Nov 29, 2024  on Shopify

really great customer service, Krystal was fast, precise and also very kind..and the app is growing every update brings more and better functions

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