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Customer reviews: DECO Product Labels & Badges

Develop by PieLab

Reviews (887)

Overall rating
4.9

What Merchants Think

Merchants generally express high satisfaction with "DECO Product Labels & Badges." The app is praised for its ease of use, variety of customization options, and the exceptional support team, which often resolves issues in record time. Users appreciate the application's ability to seamlessly integrate and enhance the appearance and functionality of their online stores, making products more identifiable and aesthetically pleasing.

Key Strengths

  • Responsive and effective customer support.
  • User-friendly and easy to navigate interface.
  • Customization options for labels and badges.
  • Seamless integration with product and collection pages.
  • Quick setup and fast issue resolution.

Common Concerns

  • Initial setup issues with labels not displaying correctly.
  • Bugs or technical glitches that need addressing, though they are usually resolved quickly by support.
  • Some features require upgrading to a paid plan for full access.

Final Thoughts

"DECO Product Labels & Badges" is highly regarded by its users, particularly for its simplicity and excellent customer support. While there may be occasional technical challenges, the support team's prompt and helpful responses significantly enhance the overall experience. It is an invaluable tool for merchants looking to improve their store's visual appeal and product differentiation, making it a worthy recommendation for Shopify users seeking efficient customization features.

HOZO Design

Feb 05, 2025  on Shopify

I had an amazing experience with JULIE&SAM customer service. Their team was responsive and genuinely cared about resolving my issue. Highly recommend!

SwiSok

Feb 05, 2025  on Shopify

I recently started using this app, and the experience has been fantastic! This app allows me to easily add banners, badges, and labels on product pages and collection pages, significantly enhancing the aesthetics and functionality of my store. Additionally, the support services provided by Rossie has been outstanding. She is not only friendly but also extremely patient, effectively helping me resolve any issues I encountered. Her expertise and enthusiastic support made the entire experience much smoother. Overall, I am very satisfied with both the app and Rossie's support. I highly recommend it to other Shopify users!

AbsoluteSkin

Feb 02, 2025  on Shopify

Not sure Why they Only have 5 stars They deserve 10! I was in a rush to get a new label app as my old app required an upgrade that day and the cost increased dramatically. searching for a new app. Deco was it! and could do the job perfectly and with the Deco support team my site had all the labels done super fast, 2000 products, 700 collections, and 50 brands. One brand needed a label with "EARN 254 ABScoins" = 10 discount for each product the result is perfect! I am very impressed wit DECO app and the service, recommend this app to all website owners. IT IS GREAT!

FitHub®

Jan 31, 2025  on Shopify

Nice app (used in Free version), easy to understand interface. 24/7 online support. Thanks to Ainsley for helping during CNY holidays!

Java Coffee B2B

Jan 20, 2025  on Shopify

The app's functionality is outstanding! We’ve never encountered a situation where we couldn’t implement our ideas. It’s constantly evolving and improving, making it even more impressive. The support team is exceptional — they respond immediately live and handle any request promptly. Huge thanks to the entire team and a special shoutout to Sam for going above and beyond. You’re amazing!

Rose of Sharon Online Store

Jan 19, 2025  on Shopify

I got the help I need for my store for the representative, she was kind and show support for my needs to my online store. Appreciated her help in thus matter.

La Bulle and Co

Jan 16, 2025  on Shopify

Lovely service. Rossie helped me improving my labels and answered all of my requests within seconds. I strongly recommend the app and its service. The staff remains available to help you customising the features you need.

Mx Domestic

Jan 15, 2025  on Shopify

Amazing. Rossie went above and beyond in helping me with my store. Gave me confidence as a new user of the app to keep using it. Thanks so much.

Surf, Wind and Fire

Jan 15, 2025  on Shopify

Sam and the DECO team are very helpful and quick to respond. If this is a Shopify product you are looking for, I highly recommend DECO.

MIRAI

Jan 14, 2025  on Shopify

Easy to use app which offers all basic functionality we were looking for. A little issue we had when setting up was quickly resolved by the excellent support team.

MVHStudios

Jan 12, 2025  on Shopify

Very versatile and usuful app. Well worth looking into if you want more control over the standard shopify badges such as "sold out". And great instant support.

Flora Sophia Botanicals

Jan 07, 2025  on Shopify

Great app to try and improve your website appearance and make products more identifiable! Most options that are most beneficial require you to upgrade, but the yearly expense is very minimal and so far worth it for us. The DECO team is very responsive and will even help you design custom labels for free! We would recommend the app to others.

PORMIDO

Jan 04, 2025  on Shopify

The app offers a wide variety of label options and allows for full customization to meet all our store’s needs. It’s incredibly easy to use and integrates seamlessly with our theme. What impressed me the most was their customer support team—they are highly responsive, friendly, and resolved issues I encountered quickly. Overall, it’s fantastic!

Koodak Jeweller's Supplies

Jan 02, 2025  on Shopify

App allows very detailed changes of everything relating to badges and labels, can either use their default images, or overlay with text / shapes and pick your own colour text and background. Positioning, sizing etc can all be done via px or percentage which is super helpful. Can also apply them to products, collections, status like new, and many more options. Most importantly, super fast support that resolved my issue (coding changes were made on their side super quick) Note: I changed over from another similar app that was giving me slow CLS (Cumulative Layout Shift issues) and PageSpeed issue, this app did not have any such issues. Very happy!

Dr Mart Store

Dec 29, 2024  on Shopify

App is great and intuitive to use, don't need to spend much time to understand how it works, few clicks and good to go. Just got an issue recently and Sam after a kind and rapid probing questions just got that only the devs could resolve, after escalating the case all problems are sorted and now all working wonderfully.

Primal Hair

Dec 29, 2024  on Shopify

Wow, fantastic customer support! A big thanks to Sam for helping me apply a badge, label, and banner for the holiday sale. I couldn't have asked for a more complete service in under 5 minutes. The customer service chat was incredibly efficient, and this powerful app will significantly enhance the customer shopping experience with these customizations. Unbelievably great service!"

DJ Supplies Sound and Lighting Ltd

Dec 26, 2024  on Shopify

With in minutes of installing the app and raising a request I had Great super fast support from Tina and the DEVs. Fixed the issue in lightning fast time. Thats customer service. Thank You

Shop Blue Diamond Boutique

Dec 24, 2024  on Shopify

Their developers broke the app 1 week before Christmas and caused major price discrepancies, caused a huge loss in sales and their supports solution was to go buy a different computer and try that. Worst app and even worse support. Don’t give these scammers a penny. Hope they go bankrupt.

La Féve UK

Dec 22, 2024  on Shopify

Easy to use, have everything I need. Great Customer service, Jane was so helpful and friendly when I ask for support. Also it's free without any limitations like other apps - which is pretty amazing too

Highland Professional Shop

Dec 20, 2024  on Shopify

It offers a few great tidbits for an online store. It could include more, but the live chat box is extremely helpful and you can customize everything to tailor your needs, or just use templates if you're not very tech-savvy. Pretty good cost too, I'd recommend.

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