Textly: Product Custom Fields logo

Customer reviews: Textly: Product Custom Fields

Develop by CodeMate Apps

Reviews (58)

Overall rating
4.9

What Merchants Think

The "Textly: Product Custom Fields" app has received overwhelmingly positive feedback from merchants who commend its ease of use and the robust support provided by the team. Merchants appreciate its ability to facilitate product customization that enhances their store's functionality and user experience.

Key Strengths

  • Ease of installation and use
  • Highly responsive and effective customer support, often mentioning support representative Ed
  • Capability to add custom fields for product personalization
  • Quick implementation of requested features
  • Comprehensive customization options
  • User-friendly interface with extensive functionality
  • Free of cost for all users

Common Concerns

  • Occasional technical issues and lapses in communication during troubleshooting
  • Some features not meeting specific needs, requiring further customization requests

Final Thoughts

Overall, "Textly: Product Custom Fields" is highly recommended by its users for those looking to add customizable fields to their product offerings. The app's strong support and ease of customization make it a vital tool for many merchants, despite occasional hiccups in communication during technical difficulties.

Safety-Label.co.uk

Nov 17, 2024  on Shopify

Ed was very helpful during the set up phase of using this app. This app is easy to install and works as it should. Thanks ! 5*

Noelou

Nov 07, 2024  on Shopify

Awesome and easy to use app, just what I needed for my store. Small problem with the text on the front-end, contacted Customer Support and within minutes problem solved! Thx

Paraya Zeanne

Oct 13, 2024  on Shopify

I had a chat with the support and requested some additional features. A few days later these features were added in the admin section

Helle B2C Europe

Oct 08, 2024  on Shopify

We are very pleased with the app, which covers our needs for personalization. Also have to mention the great service provided by the support team - they solved our tweak requests within hours, and also followed up to check if everything was working properly.

Skischule Gerlos Total

Oct 08, 2024  on Shopify

Die APP ist sehr gut und einfach einzusetzen (man kann jetzt auch eigene Felder für jede Sprache einsetzen). Der Support ist super und sehr bemüht zu helfen!

NWBAmerch.com

Oct 07, 2024  on Shopify

Incredible customer service - I did not understand and they sent me a screenshot to help my graphic mind. They answered all of my questions!

Blombruket

Oct 06, 2024  on Shopify

Easy to use and helpful support! Update: I had a chat with the support and requested some additional features. A few days later these features were added in the admin section, ready to use! Thank you!!

Mark Made Designs

Sep 29, 2024  on Shopify

This app is fantastic. The help function is the best I've used. You chat with an actual person who is so good at explaining how to get what you want from the app. There is so much more to this app than I realised when I bought it.

Hoops Shop

Sep 22, 2024  on Shopify

app stopped working , no response from developers , we can't take any orders until it is fixed Very disapointed My review stands, their idea of a short amount of time was 3 days of no communication and no fix. Now offering free use to change my review, I belive the review is relevant they need to have better communicaion, and should have fixed the issue faster if it was an easy fix. We ahve switched apps and will not go back to this one.

Immunotec Germany

Sep 02, 2024  on Shopify

Code Mate helped us create custom fields easily within our landing page to capture important information custom to our brand, making it easy to work with and export data!

Home Farm Produce Co

Aug 25, 2024  on Shopify

This is a super helpful extension – works really nicely and the team are very helpful with any support needed!

Holly Bright Art

Aug 18, 2024  on Shopify

Really great application for adding custom fields / customisations to your checkout process. Support was really helpful (even on weekends) and I would highly reccomend to anyone who needs this functionality.

Lily Field Studio

Aug 17, 2024  on Shopify

Just started using the app. Wasn’t exactly what I needed but close, reached out to the developers and they we SUPER helpful in getting me setup the way I needed. Great customer service!

MusicaLille

Jul 23, 2024  on Shopify

Hyper simple d'utilisation. Tout l'aspect visuel est personnalisable et le plus facilement du monde. J'ai posé une question au support via le chat, en 1min c'était réglé.

AP Store

Jul 21, 2024  on Shopify

This app is amazing, simple to use and has many specifications. Super impressed with customer support for helping to fix the app perfectly for my store. When my store had special needs, they attended to my request which i am very grateful for. I highly recommend this app to anyone who needs custom fields. Do not hesitate!

Lumiere Lux

Jul 07, 2024  on Shopify

Diese Textfeld-App ist die Lösung für viele Probleme die beim erstellen eines Shops auftreten. Meiner Erfahrung nach brauchte ich ein Textfeld damit die Kunden einen Wunschtext reinschreiben können um die Produkte zu personalisieren. Diese App ist dafür bestens geeignet und erfüllt alle Erwartungen die ich an Sie hatte.

My Store

Apr 26, 2024  on Shopify

Wonderfull customer service, amazing application. I highly recommend that go ahead and download it. I appreciate for the best product and customer service!

Northern Serenity Company

Apr 22, 2024  on Shopify

If you don't have CodeMate - YOU NEED IT! Simply outstanding product. I needed options for customization in my store that were not offered with my purchased theme such as text fields and check boxes. Multiple options available and each one can be streamlined to either products or collections which saves me a TON of time. My product pages look so much more professional now. I required some assistance with the layout on my product page and emailed support over the weekend thinking I would probably not hear back until Monday, however, in just a few short hours I had a response with detailed photo instructions on how to solve my dilemma. It worked perfectly and I was able to immediately get my page up, running and published before the weekend was over. Ed was amazing. BEYOND HAPPY AND WOULD HIGHLY, HIGHLY, RECOMMEND!!

TheLucrecia's

Apr 19, 2024  on Shopify

Absolutely thrilled with this app! ⭐️⭐️⭐️⭐️⭐️ Easy to set up and exactly what I needed for my webshop. Customers can easily personalize their products with images, names, and special dates. And the best part? It's completely free! The interface is incredibly user-friendly, smooth, and fast. I didn't even need a tutorial to figure it out! Huge thanks to the developer for their hard work and generosity in offering such an essential tool at no cost. Highly recommended for anyone looking to add a personal touch to their products. Thank you!

Cloudbox Gifting

Apr 19, 2024  on Shopify

I really love this app! Super easy to use! Their support team is extremely helpful when it comes to taking on feedback as well as finding out solutions to any problems. The response is pretty much immediate! Thank you.

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