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Customer reviews: Textly: Product Custom Fields

Develop by CodeMate Apps

Reviews (58)

Overall rating
4.9

What Merchants Think

The "Textly: Product Custom Fields" app has received overwhelmingly positive feedback from merchants who commend its ease of use and the robust support provided by the team. Merchants appreciate its ability to facilitate product customization that enhances their store's functionality and user experience.

Key Strengths

  • Ease of installation and use
  • Highly responsive and effective customer support, often mentioning support representative Ed
  • Capability to add custom fields for product personalization
  • Quick implementation of requested features
  • Comprehensive customization options
  • User-friendly interface with extensive functionality
  • Free of cost for all users

Common Concerns

  • Occasional technical issues and lapses in communication during troubleshooting
  • Some features not meeting specific needs, requiring further customization requests

Final Thoughts

Overall, "Textly: Product Custom Fields" is highly recommended by its users for those looking to add customizable fields to their product offerings. The app's strong support and ease of customization make it a vital tool for many merchants, despite occasional hiccups in communication during technical difficulties.

Hoops Shop

Sep 22, 2024  on Shopify

app stopped working , no response from developers , we can't take any orders until it is fixed Very disapointed My review stands, their idea of a short amount of time was 3 days of no communication and no fix. Now offering free use to change my review, I belive the review is relevant they need to have better communicaion, and should have fixed the issue faster if it was an easy fix. We ahve switched apps and will not go back to this one.

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