What Merchants Think

The "Webkul Product Auction" app receives high praise from merchants for its robust features and exceptional customer support. Many users highlight the app's transformative impact on their stores and commend its user-friendly interface. While the app is generally well-received, there are concerns about its reliability and the availability of technical support during off-hours.

Key Strengths

• Outstanding customer support and responsiveness.
• Customizable features that meet specific business needs.
• User-friendly interface and easy setup process.
• Effective in running auctions smoothly when functioning correctly.

Common Concerns

• App reliability issues, with reports of frequent crashes during critical auction times.
• Lack of 24/7 technical support, particularly affecting users in different time zones.
• Occasional failure in sending out crucial bidder notifications and emails.
• Multilingual support is not yet available, though planned for future updates.

Final Thoughts

Overall, the "Webkul Product Auction" app is seen as a powerful tool for managing auctions, largely due to its comprehensive features and excellent customer support. However, potential users should be aware of possible outages and time zone differences affecting support availability. Despite these challenges, many users recommend the app for its capabilities and the proactive support team behind it.