Reviews: Prodigi: Print on Demand

Customer reviews: Prodigi: Print on Demand

Reviews (59)

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What Merchants Think

Merchants generally have a positive view of the "Prodigi: Print on Demand" app, highlighting the company's excellent customer service and the quality of their products. While many users appreciate its integration and ease of use, there are areas of improvement, particularly in app features and interface compared to the company's manual order processes.

Key Strengths

Exceptional customer service and support
High-quality print products
Ease of adding products within the Shopify platform
Commitment to sustainability and eco-friendly practices
Efficient integration with platforms like Etsy

Common Concerns

App interface and speed could be improved
Limited product catalog availability compared to manual orders
Lack of order progress tracking within the app
Inconvenience of time zone differences affecting customer service responses

Final Thoughts

The "Prodigi: Print on Demand" app is well-regarded for its product quality and exemplary customer service, which are highly valued by merchants. However, some areas need enhancement, particularly the app's functionality and user experience, to match the company's overall service excellence. Despite these challenges, merchants find the app a solid choice for print-on-demand services, especially appreciating its sustainable practices.

Nduta Designs

Oct 09, 2024 on Shopify

I have been using Prodigi for a while and am very happy with the App and the service is excellent. Thankyou.

Amja Art

Jul 04, 2024 on Shopify

I was skeptical using Prodigi because I hadn't heard much about them, but I liked the way I was treated when I made enquiry calls. The customer service has been really good so far and the imagery on orders has been amazing, both merch and fine art prints. I have had customers point this out to me as well. Well Done Prodigi. Hoping you will add a custom feature art prints so I would like to add edition numbers and send certificates of authenticity so I can enhance the customer experience so the products arrive branded

Lian Meaney

May 14, 2024 on Shopify

We love Prodigi, their transparency around sustainability, their quality, their range, they really are excellent 100% recommend.

Into The Mystic Fine Arts

Apr 19, 2024 on Shopify

I have only beern using for a few weeks but I have tried other POD before and so far Prodigi is the cleanest, quickest, and most efficient for Fine art prints. intothemysticfinearts.com for reference! Plenty of options for services and quality is there. They are also a greener company than other POD's which I appreciate.

iDC Business Communications

Nov 03, 2023 on Shopify

The Prodigi app within Shopify makes it so easy to add Print on Demand products to my store, making it conveniently easy for me and an excellent product for my clients.

maibouvier

Oct 21, 2023 on Shopify

I like Prodigi app very much. As an artist, I find it very simple and efficient. The quality of Prodigi prints is great too.

Postcard Prints

Jul 27, 2023 on Shopify

Very good app and company. I've been using this app for the past 6 months and have not had any issues so far. The customer service is very good from the experiences I have had. Any issue with printing quality (which is very rare) is rectified quickly and I have lots of happy customers. I would recommend this app and company for any UK based print on demand business.

Picture Box Shop

May 31, 2023 on Shopify

I've always found the staff at Prodigi really helpful. I've dealt with the Company now for a few years and had an account before setting up my recent Shopify Store. My customers have always been happy with their products :)

joumari

Jun 09, 2020 on Shopify

We've been using Prodigi for a while and super happy with the results. Support team is super helpful, product quality is great & slick app.

M-Sport Store

Jan 10, 2020 on Shopify

We’ve been very happy with Prodigi as our supplier of POD phone cases - product quality is great and delivery timely. The level of support we’ve experienced so far has also been excellent and we’re hoping to expand our range of products through their platform in the coming months.