What Merchants Think

Merchants generally have a positive view of the "Prodigi: Print on Demand" app, highlighting the company's excellent customer service and the quality of their products. While many users appreciate its integration and ease of use, there are areas of improvement, particularly in app features and interface compared to the company's manual order processes.

Key Strengths

• Exceptional customer service and support
• High-quality print products
• Ease of adding products within the Shopify platform
• Commitment to sustainability and eco-friendly practices
• Efficient integration with platforms like Etsy

Common Concerns

• App interface and speed could be improved
• Limited product catalog availability compared to manual orders
• Lack of order progress tracking within the app
• Inconvenience of time zone differences affecting customer service responses

Final Thoughts

The "Prodigi: Print on Demand" app is well-regarded for its product quality and exemplary customer service, which are highly valued by merchants. However, some areas need enhancement, particularly the app's functionality and user experience, to match the company's overall service excellence. Despite these challenges, merchants find the app a solid choice for print-on-demand services, especially appreciating its sustainable practices.