Prodigi Print on Demand App Review: Features & User Feedback

Customer reviews: Prodigi: Print on Demand

Prodigi is a print-on-demand app for Shopify that lets merchants sell custom products without inventory. This review covers its features, pricing, and real user experiences to help you decide if it fits your business.

Reviews (26)

Overall rating

4.5

5

13
4

1
3

2
2

1
1

What Merchants Think

Merchants generally have a positive view of the "Prodigi: Print on Demand" app, highlighting the company's excellent customer service and the quality of their products. While many users appreciate its integration and ease of use, there are areas of improvement, particularly in app features and interface compared to the company's manual order processes.

Key Strengths

Exceptional customer service and support
High-quality print products
Ease of adding products within the Shopify platform
Commitment to sustainability and eco-friendly practices
Efficient integration with platforms like Etsy

Common Concerns

App interface and speed could be improved
Limited product catalog availability compared to manual orders
Lack of order progress tracking within the app
Inconvenience of time zone differences affecting customer service responses

Final Thoughts

The "Prodigi: Print on Demand" app is well-regarded for its product quality and exemplary customer service, which are highly valued by merchants. However, some areas need enhancement, particularly the app's functionality and user experience, to match the company's overall service excellence. Despite these challenges, merchants find the app a solid choice for print-on-demand services, especially appreciating its sustainable practices.

Mudchutney

Feb 10, 2023 on Shopify

Great service, always prompt to respond (though US / UK time difference often means it's next day for me). Couple of missing features that mean it's only 4 stars, the main one being reporting. I really need to be able to run exports, perhaps like other similar plugins info on each order could be passed back to Shopify once it's been fulfilled so I can use my existing reporting capability to create a full-coverage report? Even if print costs etc were passed back as a Note on the order I could parse it out from there.