Shopify Priority support apps 2026

Shield Shipping Protection

8.2

2 Reviews

Protect your margins—directly upsell package protection fees. Show more

Shield Shipping Protection is an innovative platform designed to empower merchants by allowing them to set bespoke fees for package protection against loss, damage, or theft. Unlike traditional third-party shipping insurance, Shield enables businesses to offer in-house package protection directly to their customers, thereby capturing additional revenue. Depending on the size and scale of a store, merchants can generate anywhere from a few hundred to tens of thousands of dollars in extra monthly income. The app is seamlessly integrated into cart and checkout processes, making the installation simple and user-friendly. With features like real-time revenue tracking and AI-powered pricing consultation, Shield ensures merchants can offset costs while protecting their margins. The platform also offers priority support, making it an indispensable tool for businesses aiming to enhance their package security offerings.

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Location Priority

$19.99-$55.99 / Month

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Automate order routing based on location and priority rules.

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Zivy

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Zivy AI eliminates Slack chaos by highlighting high-priority messages & tasks. Show more

Zivy is an innovative application designed to optimize your Slack experience by acting as a personalized filter for your messages. Much like "Superhuman" revolutionizes email management, Zivy enhances your productivity on Slack by automatically sorting through all the incoming messages in your workspace. It identifies and highlights the conversations that matter most to you, ensuring that you never miss critical updates. By leveraging artificial intelligence, Zivy continuously learns from your interactions and preferences, allowing it to refine its recommendations over time. This smart app is a perfect tool for professionals who want to stay focused and efficient by keeping distractions at bay. With Zivy, you can maintain clarity and control over your communication, focusing only on what truly aligns with your priorities.

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ShipIQ Order Priority Manager

$6-$29 / Month

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Optimize order processing with custom priority rules and automated sorting.

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JTE ‑ FastPass

$19 / Month

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FastPass Priority Processing Show more

JTE - FastPass is an innovative app designed to enhance customer experience by allowing them to upgrade and skip the queue in your store. This app offers seamless integration, enabling a quick and hassle-free setup within five minutes or less. With its easy customization features, FastPass can effortlessly fit into any color scheme, ensuring a cohesive look with the existing branding of your store. It is also compatible with Theme 2.0, providing flexibility and a modern aesthetic. Whether you want to offer customers a premium service or streamline their shopping experience, JTE - FastPass is your solution, enhancing customer satisfaction and maximizing efficiency.

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Priority Protection

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Streamlined Package Protection Show more

Priority Protection is an innovative app designed to provide merchants with a streamlined, automated solution for safeguarding customer packages against loss, damage, and theft. By offering this optional protection service at checkout, merchants can enhance their revenue while delivering added value to customers. The app is easy to set up, integrating seamlessly into existing systems with minimal store modifications, making it a hassle-free option for businesses of all sizes. By automating the process of managing shipping issues, Priority Protection significantly reduces post-purchase headaches, allowing merchants to focus more on growing their business. Customers benefit from the peace of mind that comes with package protection, leading to greater satisfaction and trust in the merchant. Overall, Priority Protection not only enriches the customer experience but also optimizes operational efficiency for merchants, fostering a mutually beneficial relationship.

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WaitWise | Waitlist with Rules

$5-$29 / Month

8.2

2 Reviews

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Efficiently manage restocks; prioritize VIPs, track emails, boost sales insights. Show more

Wait Wise is a powerful app designed to streamline the management of product restocks, ensuring that customers are notified efficiently based on their priority status. This tool offers early access to VIPs and repeat shoppers while maintaining fairness for new customers. With automated email alerts, it ensures that customers are kept informed about restocks and can make timely purchases, all while providing email tracking for merchants. The app features a comprehensive merchant dashboard, offering insights into waitlist sizes, priority breakdowns, and conversion rates. This data-driven approach helps businesses maximize sales and enhance customer experiences. Additionally, Wait Wise includes automation for optimal timing of customer notifications, automatically identifying and prioritizing customers with custom rules, and even forecasting demand to optimize inventory levels.

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Priority Countdown Timer

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Real-time countdown with seamless integration and intuitive admin management.

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Priority Announcement Bar

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Capture attention with customizable announcement bars for impactful store promotions.

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Priority Free Shipping Upsell

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Boost sales with a customizable, branded free shipping progress bar.

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ShipIQ ‑ Smart Shipping Rules

$9 / Month

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"Optimize checkout with priority shipping rules and dynamic rate controls."

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FP1 – Hide Payment Methods

$2.99 / Month

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Control payment options at checkout with priority rules and safeguards.

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Royal Ship Quote

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Effortlessly integrate real-time shipping rates for accurate, seamless customer checkouts.

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Webkul Helpdesk Support‑UVdesk

$36 / Month

8.2

8 Reviews

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Customer support with social media & marketplace [eBay,amazon] Show more

Webkul Helpdesk Support-UVdesk is a comprehensive helpdesk solution designed to centralize customer support inquiries across multiple channels. With seamless integration with Shopify, merchants can effortlessly access order details for real-time order validation and manage multiple Shopify stores from a single platform. The app offers personalized templates and automated workflows to enhance efficiency and reduce response times, allowing support teams to deliver faster and more effective solutions. UVdesk ensures streamlined customer support management by providing a unified dashboard for monitoring inquiries and evaluating support staff performance. This enhanced oversight helps boost productivity and fosters better customer relationships. Additionally, features like custom forms allow customers to easily submit queries directly from the Shopify storefront, resulting in a smoother support experience. Overall, Webkul Helpdesk Support-UVdesk is an invaluable tool for businesses looking to optimize their customer support processes and elevate customer satisfaction.

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Ascendo AI

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AI Technical Support Engineer for complex support and service workflows Show more

Ascendo AI is an innovative agentic AI platform crafted to transform customer support and field service operations. By harnessing the power of advanced AI, Cognitive Robotic Process Automation (RPA), Natural Language Processing (NLP), and Machine Learning (ML), the app empowers agents to efficiently tackle issues and detect anomalies. It also provides comprehensive knowledge intelligence, aids in backlog management, and optimizes spare parts planning, ensuring streamlined operations. Designed to enhance customer experience, Ascendo AI fosters improved support efficiency, making it an invaluable tool across diverse industries. The platform’s cutting-edge technologies seamlessly integrate to provide robust solutions tailored to meet the unique challenges faced by customer support teams today.

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Ascendo AI Resolution AI Agents

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Technical Support & Field Service AI Agents:Your AI coworker to execute workflows in complex support Show more

Ascendo AI Resolution AI Agents is a cutting-edge platform tailored to transform customer support and field service operations. By integrating advanced AI, Cognitive RPA, NLP, and ML technologies, it empowers agents to resolve issues efficiently and accurately. The platform excels at anomaly detection and delivers intelligent knowledge resources, which allow for informed decision-making and swift problem resolution. It also aids in managing backlog effectively and refining spare parts planning, ensuring seamless operations. Ascendo AI's comprehensive approach enhances customer experience and boosts support efficiency, making it invaluable across multiple industries. With a commitment to optimizing workflows, this platform stands out as an essential tool for modern service teams aiming for excellence in customer interaction and service delivery.

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Mava

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Customer support agent to scale support across public groups & private tickets Show more

Mava is a robust customer support platform designed to streamline communication by integrating with popular channels like Telegram, Discord, websites, and email. The app enables support teams to unify all incoming requests into a single, shared inbox, ensuring efficient management and swift resolution of queries. Harnessing the power of AI, Mava's intelligent bot can automatically address FAQs in public Telegram groups, Discord, and Slack channels, enhancing user engagement and reducing response times. Additionally, Mava offers a no-code chatbot builder, allowing teams to customize AI-driven responses for private support tickets, providing a personalized and efficient customer service experience. With its versatile integration capabilities and AI-enhanced functionalities, Mava empowers teams to deliver exceptional support, all while keeping communication organized and effective. Its seamless user interface and customization options make Mava an indispensable tool for businesses aiming to elevate their customer support operations.

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ChatIn: AI Chatbot Support

$49-$299 / Month

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"AI chat support: 24/7 customer assistance, customizable, seamless team handoff." Show more

ChatIn: 24/7 AI Chat Support is your go-to solution for enhancing customer experience in your online store. This AI-powered live chat service offers round-the-clock support, addressing queries related to products, shipping, and returns instantaneously. By leveraging your store's product information, PDFs, and manuals, the intelligent chatbot provides accurate responses, reducing the need for ticket escalation. For more complex inquiries, ChatIn ensures a seamless transition to human agents, ensuring customer satisfaction. The customizable widget can be tailored to reflect your store's unique branding, from colors to fonts. With comprehensive analytics, track essential metrics like customer satisfaction (CSAT) and bot performance to optimize your support service. Boost your sales and elevate customer satisfaction with the reliable and efficient service provided by ChatIn.

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Wismo: AI Customer Support Bot

$19.9-$119.9 / Month

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AI-powered chat widget for instant customer support and insights.

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Spur: AI Support & Marketing

$39-$499 / Month

8

76 Reviews

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Instagram & WhatsApp Automations to Improve Sales & Support Show more

Spur is an innovative app designed to streamline your Instagram and WhatsApp interactions, allowing you to operate them effortlessly on auto-pilot. With its advanced marketing automation tools, Spur helps transform social media engagement into tangible sales, effectively recover abandoned carts, and send bulk messages using the WhatsApp API. Its support automation features provide instant, accurate responses to common customer inquiries like "How to order?" and "Where is my order?", enhancing the customer experience. Spur consolidates all your communications into a single, eCommerce-focused inbox, streamlining your workflow and improving agent efficiency. By linking products to Instagram posts, stories, and ads, Spur drives sales from engagement, while automated cart recovery messages boost sales conversion. This all-in-one solution increases customer satisfaction and lifetime value by ensuring prompt support and seamless communication.

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Shopify Priority support apps

Related Categories

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Based on reviews

Showing 1 to 20 of 1 Apps

Shield Shipping Protection

Location Priority

Zivy

ShipIQ Order Priority Manager

JTE ‑ FastPass

Priority Protection

WaitWise | Waitlist with Rules

Priority Countdown Timer

Priority Announcement Bar

Priority Free Shipping Upsell

ShipIQ ‑ Smart Shipping Rules

FP1 – Hide Payment Methods

Royal Ship Quote

Webkul Helpdesk Support‑UVdesk

Ascendo AI

Ascendo AI Resolution AI Agents

Mava

ChatIn: AI Chatbot Support

Wismo: AI Customer Support Bot

Spur: AI Support & Marketing