Shield Shipping Protection

Develop by Shopify

Free plan available

Protect your margins—directly upsell package protection fees.

Revenue tracking

Real-time reporting

Package protection

Easy embed

Custom fees

About Shield Shipping Protection

Launched Mar 03, 2024

Built by Shopify

Address

New York, NY, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Upsell shipping protection at checkout and increase your average order value.

Shield is a platform that enables you to set custom fees for protecting against loss, damaged, or stolen packages. Instead of offering third-party shipping insurance, offer package protection to your customers directly. Depending on store size, merchants on Shield earn anywhere from a few hundred to tens of thousands per month in additional revenue.

Offset the cost of lost and damaged shipments
Keep fees collected; protect margins and increase revenue
Simple, easy embed in cart and checkout (Plus)
Track revenue with real-time reporting
Priority support and easy installation

Pros

Increases additional revenue by setting custom fees for package protection
Offsets the cost of lost and damaged shipments
Directly upsells package protection fees to customers, keeping fees collected
Simple and easy embed in cart and checkout process
Provides real-time tracking of revenue
AI-powered pricing consultation for optimized fee settings
Offers priority support and easy installation

Cons

Customers may be deterred by additional fees, potentially affecting conversion rates
Requires continuous monitoring and adjustment of custom fees for optimal performance
Merchants may need to handle claims and disputes directly, adding to customer service workload
Relies on merchant's ability to manage and balance protection fees without third-party insurance support

Top Helpful Reviews

SuperBonsai

Nov 05, 2024 on Shopify

Started to profit about 2% per month, super simple and easy to use. Every store should install this. Can't recommend enough

Syessa

Jul 17, 2024 on Shopify

switching to shield was super easy and seamless. their customer service is fantastic. we've saved a ton on replacing goods (we don't pay out of pocket anymore). plus, we're making more revenue all while giving our customers peace of mind. highly recommend working with them.