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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Shopify

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,758)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

Oxalis Bliss

Oct 20, 2025  on Shopify

Pearl help me out with a preoder issue and shove it really quick!

Sole Élitaire

Oct 19, 2025  on Shopify

fast and efficient support

Brittni Chenelle's Shop

Oct 18, 2025  on Shopify

Great app. Glad someone recommended it to me.

Nowrubi

Oct 17, 2025  on Shopify

perfect to help my business grow

Revelry

Oct 17, 2025  on Shopify

So far, I'm pleased with the app. I am a small business and really appreciate the special pricing tier offered to new shops just getting up and running. I got all of the functionality I wanted for a really fair price. And when I needed a slight tweak to the CSS of a button, Pearl helped me fix it in less than 5 minutes. At a time when getting all of the little details sorted for shop opening can feel overwhelming, this app and the customer service are a much-appreciated find.

ADULT GAME NIGHTS

Oct 17, 2025  on Shopify

Great help in setting up my pre-orders!

GetwaistedwithBiddy

Oct 16, 2025  on Shopify

PINKPARKS

Oct 16, 2025  on Shopify

COOOL

Meor

Oct 16, 2025  on Shopify

Very helpful team when requesting custom integration support (I wanted to tweak how it looked). Very quick response (minutes) and no charge!

Tutti Bambini

Oct 16, 2025  on Shopify

This app is easy to install and use, the setup process was straightforward, and it seamlessly integrates with our theme. The results have been great in boosting customer engagement for out-of-stock and preorder items. Customer support has been excellent and always helpful in resolving any issues. Overall, this is a fantastic solution that’s added real value to our store.

Kraftcover

Oct 16, 2025  on Shopify

They offer great, functional features. It’s really easy to use. The interface and their support are excellent. I definitely recommend it.

Primal Plunges

Oct 15, 2025  on Shopify

The support team is awesome when you need help with something not lining up or other tweaks. No run around - just quick solutions. The app features are also perfect for pre-orders, out of stock, etc. Their email and SMS formatting options are also on point. This is the pre-order app my Shopify developer recommended and he was right.

fridahworldwide

Oct 15, 2025  on Shopify

Stella was super helpful and friendly!

Ivra

Oct 15, 2025  on Shopify

Pearl is very helpful

Premier Catch

Oct 14, 2025  on Shopify

Super easy to set up, took less than 5 min! Harry was available instantly via chat to answer all of my questions. We are excited to have this functionality!

Julie Bevan Art

Oct 14, 2025  on Shopify

Very responsive support.. quick answers and very friendly!

Nutristar

Oct 14, 2025  on Shopify

Great Application. Active Support !!

BodySuit

Oct 13, 2025  on Shopify

My experience so far with Notify! has been really good. Nilou from the customer support team has been so wonderful in helping me out with what i need to get this up and running.

Rita Row

Oct 13, 2025  on Shopify

Great! Stella was also very helpful and quick.

Dóra

Oct 13, 2025  on Shopify

Pearl was extremely quick to assist me and went above and beyond to make sure everything was resolved smoothly. Her professionalism and kindness made the whole experience so easy and pleasant. Truly exceptional service.

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