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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Shopify

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,535)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

Arogya Earth

Aug 13, 2025  on Shopify

Fantastic experience! Stella replied almost instantly and was incredibly helpful in sorting everything out. Excellent customer service, highly recommend!

David's Bookshop

Aug 13, 2025  on Shopify

Useful app, great tech support - much quicker responses than expected and got to the bottom of the issues.

dearlydots

Aug 13, 2025  on Shopify

Mason from the Supports-Team helped us immediately and in such a nice way, when we were struggling to see contact points. That was the only ever issue we had so far with this amazing App! Strong recommendations from our side!

Pegia

Aug 12, 2025  on Shopify

Many thanks to Rick. He was extremely helpful and genuinely kind throughout the process. He made everything about the app smooth and enjoyable. Support like this is truly valuable.

UMU® CZ

Aug 12, 2025  on Shopify

Fast setup, nice UX and perfect support. Special thanks to Pearl for helping me set up the final things in CSS to perfectly integrate with our store look

DesignedBy The Boss

Aug 12, 2025  on Shopify

Thank you so much, Harry, for your help. I really appreciate it. Great app.

theballetinc

Aug 12, 2025  on Shopify

DELA was absolutely amazing! she helped me with my site and was very polite and kind.

Panterre

Aug 11, 2025  on Shopify

Awesome app support! Almost didn't continue because the button didn't suit the theme, but within a few mins of installing, Nilou (one of the agents), completely custom coded the button to match the theme. Best app support I've experienced.

Sunday Country Club

Aug 11, 2025  on Shopify

Would 100% recommend! As soon as I signed up for the free plan, I got a message from Rick who helped me set my store up. It was all very easy, Rick was very helpful and it all took less than three minutes.

Carrico Implement

Aug 11, 2025  on Shopify

Support was very helpful in getting me the assistance I needed!

Healthy Snacks NZ

Aug 10, 2025  on Shopify

Useful app, great support, recommend!

Shadowz Sports Performance

Aug 10, 2025  on Shopify

Just downloaded it, but Grace has been very helpful in the setup process. Thanks, Grace!

Intemporel Shop

Aug 09, 2025  on Shopify

Great SAV and customization

High Voltage Industries

Aug 08, 2025  on Shopify

Fallow Restaurant

Aug 08, 2025  on Shopify

Nilou was such a great help, went above and beyond to fix my issue and more!

The Feeting Room

Aug 08, 2025  on Shopify

HappyNose Candles

Aug 07, 2025  on Shopify

Rick was a great help and very fast to sort an issue out, he even upgraded us to provide an extra option we wanted, amazing service

ESTETIKA

Aug 07, 2025  on Shopify

great customer service - even helped upgrade my settings to be more on brand :) the extra step always helps! thank you so much

chavda.com

Aug 06, 2025  on Shopify

Big Vibes Day

Aug 06, 2025  on Shopify

Pearl's customer service was fantastic in the chat, helping me work through the set up of parts of the App.

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