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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Shopify

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,769)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

Tenderavenue

May 28, 2024  on Shopify

This app has been a game-changer for my online store. The features have improved the shopping experience, and the customer service is outstanding. Highly recommended!

Voicedepot

May 28, 2024  on Shopify

Good experience

A Moment of Tea

May 28, 2024  on Shopify

Simple set-up, quick response, warm support. Love it

VIXN

May 16, 2024  on Shopify

Added this app last year and it's made as huge difference to my sales and customer experience. My customers love being able to get notified when a product they love is out of stock rather than having to email and then keep checking the website each month. Ive had a huge amount of sales come through these email notifications and as it's all done automatically I don't have to worry about it. It also really helps me know what products and sizes are in demand so I know what needs to be restocked. The customer service is also great, they reply quickly and are extremely helpful. One of my fav apps!

Maddison Ball Creative

May 01, 2024  on Shopify

Excellent customer service! I use this app for 2 reasons.. 1. Customers can let me know when they want something to come back into stock with the click of a button 2. Customers can pre-order products seamlessly straight from the product page The customer service is second to none and Mason is super helpful! Thank you for creating such an easy to use app!

Re:Made

Apr 24, 2024  on Shopify

Amazing service. Melika was incredibly helpful

Loreleey

Apr 24, 2024  on Shopify

I am really impressed by the fast and pleasant service! Melika was lovely and very helpful. Super satisfied with the app and all functions!

Wildworx

Apr 24, 2024  on Shopify

I've not been using the app long but so far it seems to work great. Looking forward to moving forward with it.

Caleb Paris

Apr 24, 2024  on Shopify

Sea & Sky Sensory Co

Apr 24, 2024  on Shopify

I have just started using this app and the support team have been amazing! The whole process has been super easy to set up and so far is working nicely for me.

Zaure Sleepwear

Apr 23, 2024  on Shopify

easy to install and good support!

KateAustinDesigns

Apr 22, 2024  on Shopify

Great customer service. Easy to understand app.

Reprise Activewear

Apr 22, 2024  on Shopify

I used to have a free Klaviyo waitlist connection that stopped working so I downloaded this and it took 5 minutes to setup and works well! The support staff responded within 10 mins of my initial outreach and worked very quickly to answer my questions about customizing the widget. Would highly recommend!

Sock Dreams

Apr 17, 2024  on Shopify

My customer service experience with this app has been great, Melika was very helpful and understood the issue I was having and provided a resolution quickly. We are currently on the pro plan and have had good success with how reliable this app is and the customizable functions provided. Can't justify upgrading to the next plan up but wish we could export and transfer restock notification information. Perhaps in the future!

Yuool

Apr 17, 2024  on Shopify

Alyia was super carefull and a quick responser.

BENJAMIN ROBIN

Apr 17, 2024  on Shopify

Great service and helpful support team! Fixed a small issue with my store and went above and beyond to help

MYLA JANE

Apr 16, 2024  on Shopify

Allows me to track stock in order for me to make decisions on what to restock and also take pre-orders seamlessly. Would recommend this app! Customer service is great too & very efficient.

CMNTY GRDN

Apr 16, 2024  on Shopify

So far so good. Easy setup, and amazing help from customer service for the set-up. Aliya made recommendations to suit the website better as well. :)

Maison Matcha

Apr 16, 2024  on Shopify

HAPPYSITE

Apr 16, 2024  on Shopify

This app is excellent, and we are very grateful for Nareh's assistance. He has set up a top-notch pre-order page for us, enhancing the user experience perfectly.

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