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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Shopify

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,758)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

Obsidian

Oct 26, 2025  on Shopify

Mason was EXTREMELY helpful in setting up my website with the Pre-sale popup. Awesome app and great support!

Pop-up Chameleon

Oct 25, 2025  on Shopify

The customer support is excellent, I needed some help with customizing and Aliya the person who helped was great and solved my rquest very quickly.

Influence Athleisure

Oct 24, 2025  on Shopify

App and customer service is exceptional. Harry, one of the customer service agents, is an absolute gem!

Luxe Aura Boutique

Oct 24, 2025  on Shopify

Love this app! Has alot of features and make my life easier. Customer services is top tier also!

Hello Headband

Oct 24, 2025  on Shopify

Stella was great, easy to work with, quick and did exactly what i needed!! super friendly too!

Fanshop Standard de Liège

Oct 24, 2025  on Shopify

Team available quickly to resolve issues and make adjustments !

SARA BY JG

Oct 24, 2025  on Shopify

Perfect! Thank you!

La belle beauty Iceland

Oct 24, 2025  on Shopify

Pearl was really helpful and did meet my standard! Really love the app ! <3

TinyTedd GmbH

Oct 24, 2025  on Shopify

Great customer support, they helped me with a lot of adjustments, love it!

Brand New Bathrooms

Oct 24, 2025  on Shopify

Love this app as I have been able to continue to take orders and sales for products out of stock which is something I was struggling to do before it. Customer Service is great, especially from Nareh, and they are on top of things reacting very quickly if needed.

Nicole's Best

Oct 23, 2025  on Shopify

Crafty Granny

Oct 23, 2025  on Shopify

Super easy and Amazing support during setup. Miles walked me through everything I needed to get Notify me setup correctly this first time. I am not very techy and he made it so easy.

4WINNERS.US

Oct 23, 2025  on Shopify

Just started using the app but support has been fast and effective. Shoutout to Miles!

Mad Candle Co.

Oct 22, 2025  on Shopify

Love this app and the people behind it! I had an issue with the widget displaying on my site and within minutes of sending them a message Dela fixed it and it's looking beautiful! She even checked in with me to confirm that I was happy with it. Appreciate their amazing customer service and I'm excited to get more sales with the back in stock feature! :)

Lofi Merch - Merch

Oct 22, 2025  on Shopify

Stolen Arts

Oct 22, 2025  on Shopify

Mason was great I was panicking with a problem but he provided a solution!

Wooden Tree Games

Oct 21, 2025  on Shopify

Bisher habe ich nur gute Erfahrungen mit Notify! gemacht. Bei Fragen wird unverzüglich vom Support (in meinem Fall von Pearl) geholfen

DigitalZone Trading Qatar

Oct 21, 2025  on Shopify

This app is incredibly powerful and super customizable — perfect for anyone looking for an all-in-one solution to handle back-in-stock notifications, pre-orders, and wishlists. It’s amazing how smoothly it manages everything in one place. I especially love that it provides detailed product-wise submission data in the dashboard and allows customers to receive notifications through email, SMS, and push alerts — super convenient and efficient! A special shoutout to Dela from the support team for the outstanding assistance and lightning-fast customizations. The support experience was top-notch. Overall, this app has been a huge help for our store. Highly recommended to anyone who wants a reliable, flexible, and well-supported solution!

Zoot Sports

Oct 20, 2025  on Shopify

Nilou worked with me while I was trying to move between seeing the issues and working with her. She was super patient and helpful

Functionalab

Oct 20, 2025  on Shopify

Thanks to Stella for her quick and efficient help!

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