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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Shopify

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,898)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

Design Eat Repeat

Dec 18, 2025  on Shopify

This app is great & has helped me sell thousands in preorders! The customer support is also great - Nilou helped me today and was very helpful in helping me figure out some settings. Thanks for making such a great app!

Koriboshi

Dec 17, 2025  on Shopify

Pearl was very helpful on optimizing my designs for me on my notification

Ologo Golf

Dec 15, 2025  on Shopify

Luna answered my question quickly and had me up and going in a mattter of minutes. Great Customer experience. Thanks

Kaleidoscopes And Polka Dots

Dec 15, 2025  on Shopify

My website went from good to great. As a product-based solopreneur, I need all the help I can get to get organized and meet my customers' needs. This app helps fulfill my needs - AND IT MAKES MY SITE LOOK BEAUTIFULLY PROFESSIONAL! A bonus - AND THIS ONE'S BIG - is their incredible customer support. Shortly after installation, I received a message from Sam offering his assistance and personal suggestions on how to make the app most useful to my business. Since then, I've had assistance from Dela & Luna. Honestly, I've never had such fantastic customer service from other apps I've installed. So grateful for such a great product and team.

Tides Norway

Dec 13, 2025  on Shopify

Support was fast and efficient and had us up and running with the app in no time.

One.Pot.Kitchen

Dec 12, 2025  on Shopify

Great experience working with Harry.

Mugler Recette

Dec 12, 2025  on Shopify

Staff is always ready to help set up the app, I would recommend!

PINEVPPLE JUICE

Dec 12, 2025  on Shopify

The Wardrobe Paris

Dec 12, 2025  on Shopify

Service client incroyable ! J'avais des questions et des choses que je ne pouvais pas mettre en place seule, Stella a été d'une aide précieuse, elle a été très patiente et a pu régler tous les petits soucis que j'ai rencontré.. Merci encore (je précise qu'il était très tard) !!

Mister Jones

Dec 11, 2025  on Shopify

Dela provided exceptional service, and I am very happy. Thank you

lightsandlamps.com

Dec 11, 2025  on Shopify

I've just downloaded the app and the support has been fantastic (shout out to Pearl). I wanted a particular feature that was in the more expensive plan, and it was added to my existing plan for free, which I'm grateful for, as it has fixed an ongoing problem for my business.

Jenny Hearts 公式

Dec 11, 2025  on Shopify

My contact, Miles, suggested this to me and fixed the Spotify system at the same time! What highly skilled and kind support.

Wholesale Caps

Dec 10, 2025  on Shopify

App works great. Easy to install. Customer service reps are very responsive. Any issues I had were quickly fixed by Harry!

Pass The Popcorn

Dec 09, 2025  on Shopify

Stella was awesome in helping setup our widgets. She made the experience seamless and I would highly recommend!

BleuBully Bedding

Dec 09, 2025  on Shopify

I have used a few different back in stock apps and this one is my favorite. customer service by specifically Harry is the best too! quick response and fixes.

PiPPA

Dec 09, 2025  on Shopify

funker bra og god hjelp

Woopf

Dec 08, 2025  on Shopify

Great application! Easy to use, works smoothly, and the support team is very helpful. Good impressions overall. Definitely recommended.

Wippet

Dec 06, 2025  on Shopify

Grace was great to talk to and very helpful, highly recommend!

XOXO Valentine Design Studio

Dec 06, 2025  on Shopify

Amazing personalized customer service from Mason today. Exceeded expectations for sure. Big thank you!

Glazomer

Dec 05, 2025  on Shopify

10/10 customer support

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