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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Notify Me!

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,373)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

CY Lifestyle & Fashion

Jun 28, 2025  on Shopify

Helpful Customer Service. Helped guide me through the setup.

Lissante

Jun 28, 2025  on Shopify

Super App. Schneller kundensupport. Es wurde mir sehr schnell geholfen bei ein Problem. Klare empfehlung!

Kunaka

Jun 28, 2025  on Shopify

Grace was very wonderful to deal with. Recommended a few options for the website and even actioned some items for me. Installed this less than an hour ago!!! Thanks Grace.

3D Provisions

Jun 28, 2025  on Shopify

Bag Spa Paris

Jun 28, 2025  on Shopify

Great widget, really easy to us and add to your theme! The customer service is on point and Grace was so helpful and proactive to help me set up everything correctly, a real gem!

The Color Concierge

Jun 27, 2025  on Shopify

Miles was fabulous! He helped my solve my problem, and was kind and patient.

Inspiredperfumehouse

Jun 27, 2025  on Shopify

had a wonderful experience thank you pearl for making the job easier!

Amoraya

Jun 27, 2025  on Shopify

Super easy set up! Pearl was incredibly helpful and went the extra mile to fix issues i had with setting up my pre order page. Excellent support!

Le Jardin

Jun 26, 2025  on Shopify

Merci Harry pour votre aide !

Donna Ida

Jun 26, 2025  on Shopify

Such a good encounter had with Miles. He's such a great guy! Many thanks.

UNHUNG

Jun 26, 2025  on Shopify

I had some technical issues getting the button to show due to the fact that my developer designed my site with some code. I reached out to customer support and they were able to have their tech team resolve the issue and get the button and app installed perfectly! Special shout out to Nilou who went above and beyond helping out with getting everything taken care of. She even styled the look and feel of the button to match my site perfect!

LSRF

Jun 26, 2025  on Shopify

Great customer service :) Thanks Miles!

Hitch Rack Pro

Jun 26, 2025  on Shopify

Love this app. Works great to set pre orders and to manage notifications. I need a little customization and the support was quick. Only took a few minutes to hear back and within 30 minutes they had a custom solution installed. I highly recommend.

ZEMODEZ

Jun 26, 2025  on Shopify

pearl made the process so much smoother for us and went beyond with her assistance. thank you for your service, pearl!

バイクマン

Jun 26, 2025  on Shopify

Grace's support was very thorough.

Urban Classics

Jun 26, 2025  on Shopify

So easy to set up. Pearl was amazing with any questions I had. Great app.

Terraillon

Jun 25, 2025  on Shopify

Pearl

MARROK

Jun 25, 2025  on Shopify

Service supprt is great - Grace was outstanding.

Drumland Canada | Official

Jun 25, 2025  on Shopify

I wish I could give their customer service 10 stars, because they have been amazing since the moment I started using the app! Miles was super helpful and reached out to me proactively as I was working through my initial setup. I'm looking forward to learning more about this awesome app, thank you!

The Knitting Loft

Jun 25, 2025  on Shopify

Sam was super helpful and prompt in helping me! Still our first day with the app, so just getting to know it and what it's capable of, but so far very happy with the app support. Thanks Sam!

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