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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Shopify

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,758)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

InvisiWear

Oct 31, 2025  on Shopify

Top Support, thx to Harry!

Calypso Boutique

Oct 31, 2025  on Shopify

Sam was awesome helping me with some coding and getting my widgets looking on brand and great!

LA FORET ENCHANTEE CONCEPT STORE

Oct 31, 2025  on Shopify

BABICLO

Oct 30, 2025  on Shopify

Had a great experience with Nilou today - all my issues had been resolved following some thorough insight into my store, so very grateful, will continue using Notify me!

Mr. Card Shine

Oct 30, 2025  on Shopify

Grace was a great help and very friendly, Thank you!

Upshift403

Oct 30, 2025  on Shopify

Great app, simple and good support

God's Kid.

Oct 29, 2025  on Shopify

Great service, very fast communication and help!

The Spice Drops

Oct 29, 2025  on Shopify

Quick and efficient resolution of my concerns.

Craft Club Co

Oct 29, 2025  on Shopify

Currently working on adding Notify into our store for Back In Stock and Wishlish functionalities. Pearl from the support team helped do some custom CSS to bring the wishlish into our mega-menu. Super appreciate of her prompt help!

PlusbyDesign.com

Oct 29, 2025  on Shopify

We have been using Notify Me for years. The app works great letting our customers know when items are restocked. There are also some other great features. We had an issue with the app and received immediate and excellent service from Harry. Thank you!

FLEUR DE SAVON

Oct 29, 2025  on Shopify

Nilou is very nice and was able to answer all my questions. Great app and customer service so far!

Lot28

Oct 29, 2025  on Shopify

Great app and responsive customer service! There is a lot of potential to customize and automate your website functions.

Rutsu Barefoot

Oct 28, 2025  on Shopify

Love it. Big part in our success.

byAVA

Oct 28, 2025  on Shopify

Harry was great. Straight to the point and very quick to answer my questions and do it in an efficient manner!

Morakniv

Oct 28, 2025  on Shopify

So far good experience with this app. Had some issues with a button but it was quickly resolved by Nilou

Suitery - Qualität nach Maß

Oct 28, 2025  on Shopify

Great Service!

Kali Love Kreations

Oct 27, 2025  on Shopify

Great App, easy to work. Great customer service from Grace

Vanilla Shore

Oct 27, 2025  on Shopify

Very efficient and helpful.

By Maysa

Oct 27, 2025  on Shopify

Ik ben Top geholpen!

Koru Apparel

Oct 27, 2025  on Shopify

Pearl was great help - had a billing query & she resolved it fast. Thank you!

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