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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Shopify

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,535)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

WARGEAR

Aug 28, 2025  on Shopify

Super fast and easy setup! Pearl was amazing with instant support and even offered free customization. Couldn’t be happier – highly recommended!

Sakiori Store

Aug 28, 2025  on Shopify

Pearl was a great help as I was setting up my page! Thanks to her I was able to make the notify me app work just right for my needs :)

Claude & Co

Aug 27, 2025  on Shopify

Customer service is very responsive. Harry was a great help!

FAST STRAP

Aug 27, 2025  on Shopify

Nice app. Nilou rocked as support.

malea.boutique

Aug 27, 2025  on Shopify

I'm super happy with the app; Pearl has helped me tremendously and fulfilled my needs exactly. Thank you again.

Mikra

Aug 27, 2025  on Shopify

Shout out to Pearl - went WAY above and beyond to help me!

The little Goldfish

Aug 27, 2025  on Shopify

I installed Notify Me app and I am quite impressed with the way it works and Dela was always there to help me with the queries . Dela made my work easier and was kind enough to patiently explain the process and details. Thankyou so much team Notify Me!

Slow Down Sounds

Aug 27, 2025  on Shopify

I was setting up a pre order late at night which launches in a few hours and much to my surprise the support at Notify-Me (Miles) came on line after the Bot and completely sorted me out - even with my theme needing some coding. Fantastic customer support!!!!

Valoria Video

Aug 27, 2025  on Shopify

great service and shopify app experience so far with this, if you get Miles you'll be very lucky, 10 out of 10, he really went above and beyond and is very nice to deal with. thanks!

Shutt Velo Rapide

Aug 26, 2025  on Shopify

We were using a low cost plan on one of our stores, and after learning the benefits of the App, decided to roll it out on our sister store. Narah was especially helpful, matching specific settings we needed, as well as saving us money overall, and some excellent and prompt set up and assistance.

Autobahn Autoworx

Aug 26, 2025  on Shopify

great customer service

VaultedGuard

Aug 24, 2025  on Shopify

Dela is the best!

Your Local Fish Store

Aug 23, 2025  on Shopify

Upfront help from NOTIFY ME team. Grace was gracious and spontaneous in resolving all my issues and answered all my questions with patience and helped me setting up the back in stock button on my store. i would consider her an Alpha for notify me team who went out of the box and helped me with the customization needed. I would thank Grace and notify me team for such quick resolution and experience.

Christiania Glasmagasin

Aug 22, 2025  on Shopify

Lucid

Aug 22, 2025  on Shopify

Very responsive support

Hasty Goblin Games

Aug 22, 2025  on Shopify

MONKEY FAM

Aug 21, 2025  on Shopify

I installed this app for my website launch, wanting to include pre-order products. Melissa contacted me for setup assistance. She's a wonderful person who walked me through the setup step by step. Congratulations, Melissa. See you soon!

CaftaniaParis

Aug 21, 2025  on Shopify

Great customer service and a great app that I've been using since the beginning. A big thank you to Stella from customer service for her help.

Xtrememac

Aug 21, 2025  on Shopify

Great App so far!! Easy to use and has a free plan to start with. Mason and Miles were very helpful!! Great customer service

Nouveau Dreams

Aug 21, 2025  on Shopify

Great customer service! Pearl was very helpful and made the experience smooth and easy.

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