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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Shopify

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,758)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

Kathryn Shields Art

Nov 05, 2025  on Shopify

After installing Notify, Pearl was helpful to troubleshoot some technical troubles for me. She helped me set up the preorder button to capture information correctly and even customized the button to match my store theme.

The CAVA Shop

Nov 04, 2025  on Shopify

Grace was super helpful with customization! very quick and easy to work with

Jake's Chili Starter

Nov 04, 2025  on Shopify

Great experience with extra help from Miles going through first time at "Notify me when back in stock". Those of us first-timers appreciate the question and answer chat to get setup up and running. Highly recommended. Thanks!

musiciansbuy.com

Nov 04, 2025  on Shopify

Excellent service, patience and guidance. Miles helped us to achieve our goals and much more with further enhancements to our Notify Me platform. Thank you for the great service and quick responsiveness

anane

Nov 04, 2025  on Shopify

Very good customer service, and the app looks very easy to use! Can't to have my first preorders

Forum4 Collections

Nov 04, 2025  on Shopify

Fantastic App. Support team is amazing. Especially Grace, was understanding and helpful with my enquiry. Highly recommend :)

Undyz

Nov 04, 2025  on Shopify

UPTOUCH

Nov 03, 2025  on Shopify

Super easy to use and works perfectly for our store! The setup took only a few minutes, and everything runs smoothly~ Their customer service rep, Pearl, is amazing!! Super fast, friendly, and really helpful. Highly recommend this app to anyone who wants a simple and reliable back-in-stock solution!

Caravan Chai

Nov 03, 2025  on Shopify

I didnt need to use the app in the end for my business but I had some subscription issues and when I reached out to them they were extremely helpful both grace & pearl fixed the issue in no time and made it all seamless. I am sure the app is good for other businesses but wasn't suited for me - but the service was awesome! :)

KMC Handbags

Nov 03, 2025  on Shopify

Bombi Gear

Nov 03, 2025  on Shopify

super easy to work with, communicative and support was very fast to resolve my issue!

The Craftsmen Collection

Nov 03, 2025  on Shopify

Great service! Pearl was very helpful.

Rhea Vania

Nov 01, 2025  on Shopify

Mason helped me with all the setups needed and a great app to work with!

Velvyra Shop

Nov 01, 2025  on Shopify

parfaite! merci Grace

Sirona Hygiene Private Limited

Oct 31, 2025  on Shopify

Luxury29

Oct 31, 2025  on Shopify

The workflow works perfectly. I'm just newbie for Shopify. The support team is very supportive and helpful, especially Pearl. She give me the guidance and help me to adjust the appearance to show my boss( as I need her approval before upgrade plan )

Dream Consoles

Oct 31, 2025  on Shopify

Pearl was a great help, this app is a must have !!

Luna Rosa Botanicals Inc.

Oct 31, 2025  on Shopify

This app is exactly what I needed to offer better communication and visuals for my customers! When I first got the app I needed a little help. I used the built in help and got connected RIGHT AWAY. It was so refreshing to speak with an actual human being and get immediate help setting up my widgets. The NICEST lady named Pearl helped me and I don't think I have ever gotten better customer service. She was so kind and helpful. She was able to provide me all the tweaks I needed and more! Very happy I came across this app to help elevate the shopping experience for my customers.

Wools Direct

Oct 31, 2025  on Shopify

Excellent customer service from Grace - She did an amazing job fixing the colours of the widgets and making my site look even better - Very professional and fast service - Thank you Grace for all you help this evening!

Alpacas of Montana

Oct 31, 2025  on Shopify

Very nice and helpful customer service!

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