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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Shopify

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,898)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

Jennafer Grace

Dec 26, 2025  on Shopify

easy to set up :)

98degreenorth

Dec 26, 2025  on Shopify

I have tried multiple apps , but found this to be best suited for my needs, Integrating whatsap is the way to future , Customer service is excellent , I was contacted by Sam from customercare within minutes of installing and within minutes we were live with app, i really recommend this for all shopify stores ,specifically in India for Whatsap feature

SELENA SELENA

Dec 26, 2025  on Shopify

What an incredible help Pearl was! I felt so taken care of, she walked me through the process to set up my new account and helped me navigate my pre-order settings as a new business! I highly recommend her and so far I feel good about adding this app to my Shopify.

KEMMI Collection

Dec 26, 2025  on Shopify

I just installed the app and so far im happy with it. Pearl was very helpful explaining some features and making sure everything was to my taste. Looking forward to get positive results. Thanks

Mporium De Luxe

Dec 25, 2025  on Shopify

Stella was very responsive and it was even Christmas Day! She managed to solve my issue promptly and even shows a screenshot example prior to finalising. Very useful and efficient service!

Adiyogi Natural

Dec 24, 2025  on Shopify

Quick and courteous. Excellent service. Thank you Pearl!

Botanical Rarities

Dec 24, 2025  on Shopify

Excellent customer service and support

9skin India

Dec 23, 2025  on Shopify

it was great working with Pearl.

Sonorous Love

Dec 23, 2025  on Shopify

I am going to give notify me a try as a newer/small business in hopes to build some momentum. Mason helped me get started. Thank you!

Wadlow Clothing

Dec 23, 2025  on Shopify

really great service! recommend!!!

seventytwo72.co

Dec 22, 2025  on Shopify

Mason gave me the best service and solutions super quickly! You guys rock and appreciate your efforts <3

Bartolo

Dec 21, 2025  on Shopify

So far so good! Grace is the best!

Mahsa

Dec 21, 2025  on Shopify

Excellent and very responsive support from Pearl.

Ziva Naseer

Dec 21, 2025  on Shopify

Review for Notify Me! The Notify Me app has been a great addition to our site, and the recent updates made a meaningful difference for our brand experience. I asked Miles to customize the language on our buttons — changing “Notify Me” to “Join the Ziva Waitlist” and updating the wishlist button to “Add to Favorites.” The changes were implemented smoothly, and the result feels much more aligned with our brand voice and customer journey. Miles was responsive, thoughtful, and genuinely invested in making sure everything worked exactly as we envisioned. Highly recommend — especially if you’re looking for flexibility, customization, and great support.

REMI + RAE CO.

Dec 21, 2025  on Shopify

Miles was very helpful with our task we needed help with! Was quick working and very attentive!

Greek Superherbs

Dec 19, 2025  on Shopify

TOP TOP TOP! The app itself is exactly what you need and the customer service is top-notch. It works great and is easy to set up and edit. Install now!

Clockwork - Natural Oral Care with HydroXy™

Dec 19, 2025  on Shopify

Seemless & easy to setup! Customer support is also great! Thank you Miles

DOTO

Dec 19, 2025  on Shopify

Great customer support

One.Pot.Kitchen

Dec 19, 2025  on Shopify

Great experience working with Harry and Rick

Coastal Lane Boutique

Dec 18, 2025  on Shopify

Amazing support and great product! Highly recommend!

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