PreOrder ‑ Back in Stock App Review for Shopify

Customer reviews: Notify! Back in Stock|PreOrder

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,758)

Overall rating

4.9

5

1,706
4

48
3

5
2

6
1

17

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

Outstanding customer service with quick and effective support.
Easy integration with Shopify stores.
User-friendly interface and intuitive setup process.
Efficient management of notifications and pre-orders.
Customizable features that can be easily adapted to different store themes.

Common Concerns

Some initial setup challenges, particularly when combined with other apps.
Limited customization options for certain features.
A few glitches or minor bugs experienced by some users.
Concerns about the app's cost, especially when considering an upgrade to a paid plan.
Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

TrueColours

Nov 11, 2025 on Shopify

absolutely fantastic app - support is so helpful, i just spoke to dela who helped me out with my black Friday prep and they answer so so quickly! so far Wishlist, pre order, and back in stock have been totally seamless! highly recommend. love that the tech support are so friendly dela actually made me giggle after a stressful day so love that <3

The Knothole

Nov 10, 2025 on Shopify

Super Simple Install, Got my First Preorder up and Running in 10-15 min. Got Live help withing seconds, SUPER HELPFUL

Sassy.is

Nov 10, 2025 on Shopify

BLNDRGRPHY

Nov 10, 2025 on Shopify

Mason was very helpful. I got the answers I needed in a most friendly way and with the spped of light!

Pip Keane Design

Nov 10, 2025 on Shopify

Great customer help from Dela. Very helpfull and made it very quick and easy.

Aeyv Apparel

Nov 10, 2025 on Shopify

speedy help from pearl <3

Bridget Farmer

Nov 08, 2025 on Shopify

Very easy to install, and Grace was exceptionally proactive and attentive, helping me customise the app for my website. Incredibly impressive as I am currently on the free version.

Mentalistic

Nov 08, 2025 on Shopify

I got refunded immediately by Dela, she was a great help and very professional. She should get a raise just for helping me out, seriously.

Palmaira Sandals Australia

Nov 07, 2025 on Shopify

Jowella

Nov 07, 2025 on Shopify

Very good service. Was super quick in response, offered lots of help and was easy and simple. A great app to add to my website!

BlackForkRanch

Nov 07, 2025 on Shopify

I am really enjoying this app. It was easy to install and use, and I had Pearl communicate with me almost immediately after install. She helped me troubleshoot a problem and then readjusted some buttons for me so that my product page looked professional and clean. I am excited to use this app moving forward.

Studio Eero Aarnio

Nov 06, 2025 on Shopify

Exceptionally fast and friendly customer support 24/7

KSENIASCHNAIDER

Nov 06, 2025 on Shopify

Resolved all my problems quickly. THanks a lot!

GLERC BIKES

Nov 06, 2025 on Shopify

I would like to acknowledge Pearl for her outstanding customer service. She was professional, patient, and efficient throughout the entire process. She clearly explained the solution and ensured that the issue was resolved smoothly. Thank you for your excellent support, Pearl.

Lillefolk

Nov 06, 2025 on Shopify

Great customer support from Pearl, saved me so much time! Super star!

Secret Stitch Co.

Nov 05, 2025 on Shopify

Great little notification app!

DID Electrical

Nov 05, 2025 on Shopify

Nilou was very helpful, she understood and gave us good suggestions to fix the issues, and the app is very good!

Naturiste

Nov 05, 2025 on Shopify

This app is great, probably the best! It is very user friendly and the customer service is A1.. ask for Miles, he's great! They go above and beyond to accommodate any special requests or questions you may have. EVERYONE NEEDS THIS APP!!!

WhatNotz

Nov 05, 2025 on Shopify

Dela was great at helping me! Thank you.

Ianna Collection

Nov 05, 2025 on Shopify

I wanted to personally thank Mason for his incredible help with my Shopify store. After I downloaded “Notify Me,” everything got mixed up, and I was so stressed trying to fix it. Mason reached out and fixed everything for me so quickly and efficiently. He was so easy to deal with, very professional, and made the whole process smooth and stress-free. I really appreciate his help — he took all the pressure off and made everything work perfectly again.