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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Shopify

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,535)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

VVC

Sep 10, 2025  on Shopify

Helped me solve my issue quickly, Mason was great.

Mutiny

Sep 10, 2025  on Shopify

I'm not even a paying customer (Yet) as I'm setting up a new storefront and wanted to test out functionality. Purchased a custom template, had hours of issues trying to get it work and amazed after reaching out to the team how helpful they were to solve my issue and fix the necessary code to get it working. Can't wait to get my site launched and will def subscribe as the app is just what I need.

Zeno

Sep 10, 2025  on Shopify

Very good! This is the best support I’ve ever seen, the agent Pearl was super attentive and helped me with everything. Thank you!

MyDips

Sep 10, 2025  on Shopify

Amazing service! Thank you

Victoria Leivissa

Sep 10, 2025  on Shopify

Cockleshell Crosshaven

Sep 10, 2025  on Shopify

Great customer service from Sam

The Stone Men

Sep 09, 2025  on Shopify

Absolutely Outstanding Support from Grace! I reached out for help with customising our "Sold Out" button to show “Low Stock – Enquire Now” and trigger a popup for customer enquiries — and Grace completely nailed it. Not only did she immediately understand our requirements, but she also actioned everything swiftly, clearly, and with the most delightful attitude. The button now works exactly as we envisioned, and she explained every step, including what features were in use and which to avoid (like Pre-Order). Her communication was warm, professional, and incredibly helpful truly some of the best customer service I’ve experienced. Grace, you’re a gem! Thank you for your patience, efficiency, and kindness. You’ve made this process seamless and enjoyable. Brendan @ The Stonemen

Sweetgreen Market

Sep 09, 2025  on Shopify

The best app for this use case. Grace on the customer service team is amazing!!!

NordicRest

Sep 09, 2025  on Shopify

Had wonderful time with the support, amazing people and the app works great, just what i was looking for!

Custom No.9

Sep 09, 2025  on Shopify

They're very helpful

Estrela Studio

Sep 07, 2025  on Shopify

very good support from grace

Sal Terrae Boutique

Sep 07, 2025  on Shopify

So far very excited to use this app! Grace was right on top of everything and so helpful. Very hopeful and looking forward to learning more!!

United Backyard

Sep 07, 2025  on Shopify

Mason was very helpful

Leitly

Sep 05, 2025  on Shopify

Harry was very patient and helpful!

Rye 51

Sep 05, 2025  on Shopify

Stella couldn't have been more helpful! She really helped set-up the Wishlist and Pre-Order function to match our sites aesthetics and functionalities. Thank you Stella!

Oceano Premium Clothing by JM

Sep 04, 2025  on Shopify

Very good customer service!!

Koalu

Sep 04, 2025  on Shopify

Amazing support! Grace actually customized the widget for me without me asking. This shows her genuine concern for their customers. Thank you!

darlingful

Sep 03, 2025  on Shopify

App is easy to use & just exactly what I need. I needed some help with customisation & Grace was such a lovely help with everything & answered all my questions. Would definitely recommend.

Mani Boss

Sep 03, 2025  on Shopify

Grace was amazing! Thank you so much for your help :)

GOODLIFE Nutrition

Sep 03, 2025  on Shopify

Sam was amazing. And quick - set up custom themes for back in stock and pre order within 15 mins

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