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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Shopify

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,898)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

Kermit Chair Company

Jan 05, 2026  on Shopify

Fixed my problem in no time. Thank you Grace!

Rolling Bones Barbecue

Jan 05, 2026  on Shopify

Stella was very helpful in assisting with my request to change the appearance of the "notify me" button to match the theme of the site. Within 10 minutes of my request, we had things matched perfectly to what I was looking for.

SAMOSA

Jan 05, 2026  on Shopify

LULLAIRE

Jan 04, 2026  on Shopify

I am actually shocked at how amazing the customer service is. I got a message from Grace, advising me she noticed the alignment of the alignment was not correct on the website. Showed me in the chat what she could do and just did it. No prompt from me. This is actually a level of customer service I hadn't experienced before. Definitely sold me on this product and I havent even used it yet!

The 1914

Jan 03, 2026  on Shopify

Great App and very responsive and helpful support team

Lavichelle

Jan 02, 2026  on Shopify

The Notify Back in Stock app is exactly what I was looking for regarding enhancing the web experience for my customers. Thanks to Stella, my account representative, my e-commerce store is now outfitted with not only a 'notify me' button on each of my product pages, but also an 'add to wishlist' button with a very nice wishlist heart icon in the header of my site. My site is well organized and optimized for both mobile and desktop experiences. Thanks to Stella and the Notify team for making this integration everything in envisioned and more!

Love, Dustin

Jan 02, 2026  on Shopify

This app is very easy to get set up with a wonderful customer service team (worked with Miles and Pearl) that's willing to jump in, review settings, and make helpful suggestions to customizations so brand consistency is maintained. I'm so excited to use this app for my store! Thank you all!

Petite Pivoine - Family Concept Store

Jan 02, 2026  on Shopify

Seyacare.

Jan 01, 2026  on Shopify

au top rapide et efficace

Amarra DIY Hub

Jan 01, 2026  on Shopify

We’ve only just started using Notify!, but the app has been very easy to install and use. The standout has been the customer service. Pearl contacted me immediately after installation, flagged formatting issues I hadn’t noticed, and fixed them straight away. She was incredibly helpful, responsive, and resolved every query with ease. I highly recommend Notify! - and Pearl! :)

Profparfums

Jan 01, 2026  on Shopify

I was having trouble adjusting the app and making it look professional on my website, and an agent was able to do it for me in a matter of minutes with me just saying “I wanted it done professionally”. They matched it to my website and it looks great. The app itself works as good as it’s meant to, and good customer service to top it off

Hudson Grace

Dec 30, 2025  on Shopify

Nilou went above and beyond to help me and my company in makign sure this app works for us. Highly recommend this app and the team behind it!

ASX Iluminando tu camino

Dec 30, 2025  on Shopify

Estamos muy contentos. Nos han ayudado mucho en los momentos en los que nos quedamos sin stock. La app es muy fácil de usar y Stella, del equipo de soporte, es espectacular. Dar con personas eficientes es un verdadero placer. Muy recomendable.

AngelicMotion

Dec 30, 2025  on Shopify

Fast quick support and a great app for what it solves

Coven & Co

Dec 30, 2025  on Shopify

As soon as I downloaded the app, I had instant, personal help from a lovely lady named Stella. She immediately jumped on and customised widgets to suit my theme and provided such a tailored experience. She went above and beyond, and honestly it's the best service I've received in such a long time. I'm really looking forward to exploring this app's features, especially knowing the level of support that is there to help.

sans toi

Dec 29, 2025  on Shopify

Petit Lit Furniture

Dec 29, 2025  on Shopify

I just installed this app--- working perfectly, easy to use with no additional programing/setup needed. Nilou gave excellent service helping me set everything up the way I like it, and she even offered to allow a feature which is not on my plan, at no additional charge, so I can try it out. Definitely recommend!

TOOSA

Dec 28, 2025  on Shopify

Notify! has been a really useful Shopify App for us to get product pre-orders and keeping track of customer interest when they're out of stock. Special thanks to Mason from customer support team for his quick response and support.

My Store

Dec 28, 2025  on Shopify

Useful app and good support from the team, especially Harry. Thanks!

Evermore Books

Dec 28, 2025  on Shopify

Very easy to use and beginner-friendly. I have very little experience with e-commerce and this app made pre-orders easy to set up and manage. I was also reached out to via chat (Grace contacted me) and the customer service was great. Grace checked in on the setup, did some testing, and showed me things about the app that were handy. Was really pleased with the whole experience!

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